| Audio & Multimedia
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| Active Web Helpdesk 2 |
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Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source...
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| Download time: |
| Dialup | (56k) | - | 01 m 15 s |
| ISDN | (128k) | - | 33 s |
| DSL | (512k) | - | 09 s |
| Cable | (1024k) | - | 05 s |
| T1 | (1484k) | - | 03 s |
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| Active Web Helpdesk related software |
| Title / Version / Description |
Size |
License |
Price |
| LBE Web Helpdesk 4.0.115 | 2.3 MB | Shareware | $950 |  Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way... |
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| Cerberus Helpdesk 2.4.0 | 3.7 MB | Shareware | $199 |  Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. |
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| Reset Password Management 3.2 | 6.0 MB | Shareware | $1 |  Less involvement of IT staff
Password reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or unresolved.
The password requests volume is also related to... |
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| ieSupportManager Helpdesk 1.63 | 15.4 MB | Demo | $630 | | ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy... |
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| DNA Helpdesk 2 | 49.2 KB | Shareware | $1600 |  Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.
Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise.
Ensure compliance... |
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| NetWrix Password Manager 3.1.018 | 1.1 MB | Freeware | | | NetWrix Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges.Password management is the most common IT support issue bringing most helpdesk workload in many organizations.... |
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| LBE Desktop Helpdesk 4.0.181 | 5.1 MB | Shareware | 495GBP |  Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit... |
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| Self-service Password Reset Manager 3.1.018 | 1.1 MB | Freeware | | | Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges.Password management is the most common IT support issue bringing most helpdesk workload in many organizations. Password... |
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| Big:eye Pro 5.0 | 113.5 MB | Shareware | $9500 |  Big:Eye is a suite that includes:Manage active network devices, servers, clients, databases, applications,Fault Management,
No agents or clients required, Maps (Auto Discovery),Performance Monitoring,Remote Control,Inventory management for Windows,
Inventory management for SNMP Devices,Web based reports,CISCO device monitoring,MOTOROLA device monitoring,SNMP Device monitoring,
Traffic Analyzer,HelpDesk,Printer and Print Management,Desktop... |
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| EasyDesk helpdesk 1.2.3 | 4.8 MB | Shareware | $49 |  EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyTrack is an extremely reasonably priced self-... |
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