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Communications
/ Chat & Instant Messaging
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Akeni Help Desk Assistant Enterprise IM - 1.0
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Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.
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| Software Requirements: |
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Pentium 266 or better
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| This software is designed to run on the following operating systems: |
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Windows 2000, Windows, Windows XP, Windows 2003, Linux, Linux
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| Keywords: |
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Live Help, Live Support, Help Desk, Enterprise Im, Corporate Im, Business Im, Live Sales, Instant Messaging, Web Chat, Chat
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| Akeni Help Desk Assistant Enterprise IM related software |
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Size |
License |
Price |
| Akeni Enterprise Instant Messaging LDAP 2.2 | 7.8 MB | Shareware | $449 |  Akeni Enterprise Instant Messaging IM is an enterprise messaging system that offers strong encryption, along with Active Directory / LDAP integration. It also provides corporate im messaging policy management through the use of shared public groups and role based user access rights. All messages can be logged into flat files and databases to allow for searching and auditing.
Features includes IM chat, conference, file transfer,... |
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| LIVECHAT ContactCenter 5.1.11 | 5.7 MB | Shareware | $33 |  LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing.... |
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| Boldchat Operator Client .NET 4.80 | 4.6 MB | Freeware | |  Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. |
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| Boldcenter Operator Client .NET 4.13 | 4.2 MB | Freeware | | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. |
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| SightMax 2.0 | 35.1 MB | Shareware | $299 | | SightMax for IIS provides real-time, live chat and live visitor traffic monitoring for your website. SightMax has a host of exciting built-in features, these include: Corporate Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (for example Sales and Support), Chat Conferencing and Operator 'Coaching'. There's even a Co-Browse feature that allows operators to view the exact page the visitor is viewing on the... |
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