| Communications
/ Chat & Instant Messaging
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| Akeni Help Desk Assistant Enterprise IM 1.0 |
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Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.
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| Akeni Help Desk Assistant Enterprise IM related software |
| Title / Version / Description |
Size |
License |
Price |
| Akeni Web Chat for enterprise im lan 1.0 | 4.2 MB | Demo | $449 |  Akeni Web Chat for enterprise im is an instant messaging system designed for universal accessibility and ease of deployment. The Web Chat messaging server can be set-up so that only users within the LAN (local area network) can access the server or can be setup so that users using the internet can access the chat server. With it's browser based client there is no need to install any client side software. It is also firewall friendly and can be... |
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| Akeni Secure Instant Messaging - Expert 2.1.3 | 7.5 MB | Demo | $349 | | Akeni Secure Instant Messaging IM - Expert Edition, is a secured client/serverinstant message solution for business, enterprise, corporate IM use. It supports standard messaging features such as chat, conference (group chat), notification, and filetransfer, and a feature rich client. Expert Messenger is easy to use andsetup, and offers advanced enterprise IM features such as 128-bit encryptionand server side message logging. Messages can be... |
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| Akeni Enterprise Instant Messaging LDAP 2.2 | 7.8 MB | Shareware | $449 | | Akeni Enterprise Instant Messaging IM is an enterprise messaging system that offers strong encryption, along with Active Directory / LDAP integration. It also provides corporate im messaging policy management through the use of shared public groups and role based user access rights. All messages can be logged into flat files and databases to allow for searching and auditing.
Features includes IM chat, conference, file transfer,... |
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| Akeni LAN Messenger (Instant Messaging) 1.2 | 4.0 MB | Shareware | $16.95 | | Akeni LAN messenger is designed for business instant messaging (IM) for LAN. Akeni LAN messenger is NOT based on Winpopup. It can be used with existing Enterprise IM or Corporate IM systems.The LAN Instant messaging IM does not require connection to the internet. Also with its intuitive user interface, those familiar with public IM clients such as MSN Messenger or AOL AIM, will be using Akeni like a pro in no time. Basic features include... |
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| Akeni Live Help 123 - Corporate IM 1.0 | 4.2 MB | Demo | $39.95 | | Live Help 123 for Corporate Instant Messaging ( IM ) is a feature rich hosted live help system. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based... |
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| Akeni Instant Messaging -Pro Business IM 1.2 | 75.3 MB | Demo | $199 | | Akeni Instant Messaging - Pro Business IM is a client/server instant messaging platform that allows companies to host their own secured private IM system. The client has an user interface similar to AIM, ICQ, or MSN Messenger. It supports all the standard IM features such as chat, group conference, presence management, file transfer, offline messages and emergency alert/notification. Extra features include contact management and optional... |
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| Akeni Jabber Client (XMPP) Corporate IM 1.0 | 4.3 MB | Shareware | $19.95 | | Akeni Jabber Client ( XMPP ) is an instant messaging client for Jabber ( XMPP ) compliant coporate instant messaging IM servers.Features List: XML-based messaging protocol, private chat, conference, broadcast messages to groups of people, message log, typing indicator, full-featured rich-text editor, emoticons, powerful online presence management. Designed for business and corporate useCurrently available for: Linux, Windows NT, 2000 and XP |
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| BigAnt Live Chat 2.40 | 12.2 MB | Shareware | $1 |  BigAnt Messenger is a 360C solution for staff daily communication and bridges the gap between website visitors and your help desk staff.
BigAnt's unique Live Chat is a value-added feature lets you host an instant text messaging system between your website visitors and help desk staff. The visitors to your website can start conversation with your helpdesk staff and sales people in one click.Host BigAnt Live Chat on your website for only $1.
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| LIVECHAT ContactCenter 5.1.11 | 5.7 MB | Shareware | $33 |  LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing.... |
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| Boldchat Operator Client .NET 4.80 | 4.6 MB | Freeware | |  Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. |
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