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| Terrasoft Call Center - 2.8 |
Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
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| |  | | An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
Advanced Call Center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center... | Size: 2.3 MB License: Shareware Price: $39.95
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Windows Vista | 
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|  | | PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well. To learn numerous benefits to use a software-based Skype PBX / PABX,Please check out http://www.prettymay.net | Size: 6.6 MB License: Shareware Price: $200
Platform: Windows XP, Windows 2003, Windows Vista |
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| | | Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read aloud emails, send auto reply emails or simply use... | Size: 4.4 MB License: Shareware Price: $199
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology.
Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls within a business.
Features
~ Manages... | Size: 323.2 KB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003 |
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|  | | Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even better care.
Rander displays real-time PBX call... | Size: 2.4 MB License: Shareware Price: $149
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003 |
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| | | This plugin brings all your contacts to your television! The plugin integrates seemlessly into the Microsoft Windows Media Center Interface. The Media-Center part of the plugin can be navigated only by your Remote Control for your Media Center. But it can also be used on any other Media Center System using Internet Explorer 6. You can show all your contacts grouped by last name, first name, city or company. So you can find all your friends in your city very quick. One of my favorite functions... | Size: 5.3 MB License: Shareware Price: $19.9
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique database structure: you can add into the database any (!) number of the description fields, from name of your pet to your boss car mark. But for all that you might fill only those specific fields in every record, which are really necessary. Also... | Size: 1.5 MB License: Shareware Price: $20
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is... | Size: 4.7 MB License: Shareware Price: $149
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit. | Size: 337.1 KB License: Shareware Price: $34.95
Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows 2000 |
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|  | | TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). Any developer can extend the program with its open architecture. A SDK is available from the website. Free Plugins are available (like Speech output of caller,... | Size: 4.7 MB License: Shareware Price: $26.9
Platform: Windows XP, Windows 2000, Windows 2003, Windows Vista, Windows Media Center Edition 2005 |
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|  | | Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming calls, Records outgoing calls, Complete 'Answering machine' software, Professional calls log, Adding remarks, flags and priority for each call, Display of voice and speech, while a call is incoming, and when it ends,... | Size: 1.4 MB License: Shareware Price: $49
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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| | | 4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a company office. 4PSA VoipNow Express free edition offers standard PBX features and supports up to ten phone extensions, while Professional edition offers increased scalability and advanced PBX features: IVRs, group... | Size: 0 License: Freeware
Platform: Linux |
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|  | | Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV format.
The software recognizes Canadian local and long distance numbers and can be configured to dial either or both. It... | Size: 15.9 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003 |
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|  | | Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding remarks, flags and priority for each call. Display... | Size: 920.8 KB License: Shareware Price: $22.5
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | Great deals on Caller ID ready modems also available from http://www.callblocker.net/order.htm
This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it.
This software is designed for use in the US only. | Size: 6.4 MB License: Shareware Price: $32.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in... | Size: 14.3 MB License: Shareware Price: $199
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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| | | The fonXL Call Display Screen Saver turns your computer into a Call Display unit using your computerOCOs modem.This fully functional, easy-to-use software combines an elegant translucent design with powerful Call Display technology. The screen saver logs incoming calls while youOCOre away from your desk, and allows you to navigate and return the calls with a single push of button. Find who was calling by using free Reverse Lookup service, which retrieves the information about your callers... | Size: 307.0 KB License: Freeware
Platform: Windows 98, Windows Me, Windows 2000, Windows XP |
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| | | A great tool designed to enable Skype manual call routing. SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller. | Size: 1.2 MB License: Shareware Price: $19.99
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish.
Dictation Buddy can be used to transcribe a recording or to record phone conversations from a single phone or in call-center environments
The main features of Dictation Buddy include:
- Automatic sound activation features mean that recording starts when audio sounds are detected
-... | Size: 809.5 KB License: Shareware Price: $32.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 |
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|  | | Search for telephone numbers on Federal, State, and Company Do-Not-Call Lists quickly and easily. Features include a quick search and a Scrub feature, which can either remove Do-Not-Call contacts from spreadsheets or group Do-Not-Call entries separately from Callable entries. Do-Not-Call violations can be very costly. Currently, the FTC's largest fine is $11,000 per violation. Use of Do-Not-Call software like Do-Not-Call List Registry Check 2.0 can play a major role in helping you ensure that... | Size: 23.0 MB License: Shareware Price: $99.99
Platform: Windows Me, Windows 2000, Windows XP, Windows 2003 |
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|  | | Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up internet!
PhoneTray Dialup will notify you when someone is calling while you are online. You can choose to take the call or ignore the call. It's like Internet Call Waiting with no monthly fees, no ads and no spyware.
PhoneTray Dialup allows you to receive and screen phone calls while you are online. The program uses your V.92 modem and Call Waiting service from your... | Size: 1.4 MB License: Shareware Price: $15.95
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for mobile phones. Every cell phone owner can take advantage of using this software! Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for viewing pictures, playing melodies and loading games. Store all your important messages, calls, and phone numbers, not limit yourself to the standard list of 10-30 records. No more lost numbers at... | Size: 1.2 MB License: Shareware Price: $24.95
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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| | | MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results. | Size: 688.0 KB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | TRx is a phone call recording program for Pocket PCs and Smartphones. This phone recording software allows you to manually or automatically record telephone calls on your portable device.Designed to help you meet legal call recording requirements for business the TRx phone recorder is simple to install and easy to use and you'll be ready to record telephone calls in just minutes.
TRx Features
~Save recordings as wave or gsm files
~Automatic mirror of recordings to an alternative... | Size: 1.4 MB License: Shareware Price: $19.4
Platform: Windows CE,Pocket PC,Windows Mobile 2005 |
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|  | | Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.
Calls are logged with date, time, name and number. Return missed calls with a click... | Size: 1.8 MB License: Shareware Price: $35
Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003 |
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| | | Using our Call Shop Billing system you can even grant customers with credit by taking payment before even they make a call. So with us you will have two options either to bill your customers after the completion of call (Post Paid Billing) or accept payment before they make a call and a lot them with a credit limit (Pre Paid Billing). So you can real-time bill the prepaid (credit) call shop user. The system checks the user's account balance before authorizing the call and always terminates... | Size: 55 B License: Shareware Price: $960
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux |
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|  | | The VSoft Phone is a simple to use internet telephone system that can reduce your call costs. It uses the latest technology to let you make calls to friends, family, and business associates anywhere in the world without any chunky telephone equipment. Put simply, it turns your PC into a telephone.
The VSoft Phone utilises a Broadband internet connection to allow a user to make VoIP calls to any phone number worldwide.
VSoft features includes unlimited free VoIP to VoIP call (PC to PC),... | Size: 3.7 MB License: Freeware
Platform: Windows XP, Windows 2003 |
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|  | | Automatically schedule up to 100 doctors to 10 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and call history each day to randomly select who is assigned to each call. Holiday and weekend calls, as well as weekday calls are evenly and fairly distributed to all of your doctors throughout the year. Up to 10 vacation (or otherwise unavailable) periods can be specified for each doctor and calls will not be assigned on... | Size: 2.3 MB License: Shareware Price: $299
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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| | | MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results. | Size: 120.9 KB License: Shareware Price: $58.95
Platform: , Linux |
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