| Business
/ Helpdesk & Remote PC
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| Call Centre 1.0.2 |
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Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and...
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| Download time: |
| Dialup | (56k) | - | 09 m 27 s |
| ISDN | (128k) | - | 04 m 08 s |
| DSL | (512k) | - | 01 m 02 s |
| Cable | (1024k) | - | 31 s |
| T1 | (1484k) | - | 22 s |
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| Call Centre related software |
| Title / Version / Description |
Size |
License |
Price |
| The Help Desk Toolkit 2.5 | 4.3 MB | Shareware | $199 |  The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your... |
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| Macros 1.01 | 951.8 KB | Shareware | $29.95 |  Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. |
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| Help Desk for IIS 2.1 | 4.1 MB | Shareware | $199 |  Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Help Desk for IIS gives you the ability to improve productivity... |
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| Been There Done That 2006 | 4.2 MB | Shareware | $169 |  Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. The... |
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| Problem Solved 4.6 | 6.0 MB | Shareware | $199 | | Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. |
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| Shut Up And Reboot 2006 | 9.7 MB | Shareware | $179 |  Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation. |
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| Jitbit HelpDesk 1.9.0 | 542.1 KB | Shareware | $249 |  Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. |
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| Cool Desk 3.87 | 1.0 MB | Shareware | $24.95 |  Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click. You can easily minimize, maximize, close, move from one desktop to another and even drop windows to the system tray area... |
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| Akeni Help Desk Assistant Enterprise IM 1.0 | 10.6 MB | Shareware | $799 | | Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows... |
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| Freeware HelpDesk CentreDesk Group 3.2.3+ | 28.5 MB | Shareware | $99 |  CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations,... |
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