| | | Call Centre - 1.0.2 |
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.
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|  | | This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you... | Size: 45.0 MB License: Demo
Keywords: Call - Call Center - Callcenter - Helpdesk - Helpdesk For Free - Helpdesk Software - Knowledge Base - Knowledgebase - Pdf - Service | 
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|  | | Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV format. The software recognizes Canadian local and long distance numbers and can be configured to dial either or both. It... | Size: 15.9 MB License: Freeware
Keywords: Autodialer - Broadcast - Calendar - Call - Center - Centre - Database - Dialer - Directory - Fax |
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|  | | CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 28.5 MB License: Shareware Price: $99
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory |
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|  | | CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 20.0 KB License: Freeware
Keywords: Call Center - Call Centre - Centerdesk - Corporate - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory |
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|  | | CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 5.4 MB License: Freeware
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory |
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|  | | SuperVoice VoIP makes it easy to add another phone line to your home or business. It is a Windows based softphone and answermachine for Voice Calls over the Internet (VoIP). To use SuperVoice VoIP, simply download it, choose a SIP provider, enter your user name and passworda€¦you are ready to go Features Include: -Multiple Lines for incoming and outgoing phone calls -Custom Ringtones..hear a different tones if you have an important caller on the line based on -Caller ID -On Screen Dialer... | Size: 40.3 MB License: Shareware Price: $29
Keywords: Answermachine - Call Centre - Softphone - Switchboard - Voicemail - Voip |
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|  | | This software will provide quality and flexibility for all your business demands. This system is versatile, expandable and best of all user friendly. The system easily expands to grow with your business with simple System Inter Connection capability to ensure long-lasting support. Features of SuperVoice Communications Server 2.4 -Allows user to record telephone conversation -Supports different greetings for different callers based on Caller ID information -Automatically forward your voice... | Size: 14.0 MB License: Shareware Price: $249
Keywords: Answermachine - Autoattendant - Call Centre - Fax - Fax Printer - Modem - Multiline - Switchboard - Voice - Voicemail |
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|  | | A total communication solution software consolidating today's most widely used communication tools into one single channel. This software will provide quality and flexibility for all your business demands. This system is versatile, expandable and best of all user friendly. The system easily expands to grow with your business with simple System Inter Connection capability to ensure long-lasting support. features include: -Get your VoIP messages that arrive by email! Now you can also retrieve... | Size: 19.0 MB License: Shareware Price: $99
Keywords: Answermachine - Autoattendant - Call Centre - Fax - Fax Printer - Modem - Pdf - Scanner - Switchboard - Voice |
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|  | | Email Abuse Analysis Solution for ISPs. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions. Advantages- * Far quicker response time to abuse emails (From 3 weeks down to 1 day or 1 hour... | Size: 3.6 MB License: Shareware Price: $595
Keywords: Abuse - Analysis - Email - Management - Parser - Spam - Unsolicited Email - Use |
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|  | | NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track and manage calls, issues, jobs, requests or work orders. With its very user-friendly environment, no intense training is needed to learn to use it. Flexible, NewWayService adapts itself to your needs, whether you are a major corporation or a self-employed worker. NewWayService base modules are: work... | Size: 20.8 MB License: Shareware Price: $192
Keywords: Appels De Service - English - Entretien - French - Help Desk - Interbase - Jobs - Knowledge Base - Linux - Maintenance |
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|  | | versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client... | Size: 7.3 MB License: Freeware
Keywords: Browser Based - Call Centre - Case Management - Contact Centre - Crm - Help Desk - Incident - Issue - Issue Management - Issue Tracking |
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|  | | SuperFax® is a simple yet powerful fax communications program for Windows. It is compatible with standard Class I/II fax/data modems. The product's user-friendliness allows anyone to easily send and receive faxes PC or laptop! Features of SuperFax : -Sends fax directly from any Windows application. -Receives faxes automatically. -Supports popular Twain scanners. -Broadcast Faxes. -Supports standard data/fax modems. -Built-in phonebook. -Low cost and high performance.... | Size: 9.0 MB License: Shareware Price: 49GBP
Keywords: Autoattendant - Call Centre - Fax - Fax Printer - Modem |
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| | | is a multi-user international clock program. It displays as many clocks as you like with different time zones, different clock styles and different window styles all on one screen. It can be used as a time calculator or a screen saver as well. Clockmate is right for you if you need to know the time of a city or a country instantly. If you are an international traveller or a telecommuter, or if you work with a customer call centre, an airport service desk or a hotel service desk, Clockmate... | | Size: 15.5 MB License: Shareware Price: $29.99 |
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| | | Our software provides an excellent technology platform for your customers to share their documents and data with your back-office in a secure, reliable and efficient manner. The web enabled customer interface allows your customers to load data onto your servers is a secure environment. Each customer has an unlimited amount of unique logon IDOCOs and the user list can be managed either by the customer or yourself. Our built in workflow technology notifies your staff as well as escalates... | | Size: 4.1 MB License: Freeware |
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| | | PresenTense Time Client is a network time client for Windows NT/2000/XP/2003/Vista. It synchronizes your PC system clock to a network time server or local GPS. Supports e-mail and SysLog alarms, redundancy and and can be remotely managed by LanTime Analyser. Supports NTP4 and Free Run as required by NINA. Keeps your computer clock accurate within microseconds. PresenTense Time Client will impress you as it's easy to configure but has an impressive range of options you can configure.... | | Size: 3.5 MB License: Demo Price: $39.95 |
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| | | Freeway the OpenSource eCommerce platform. Sell products, services, events and subscriptions all bundled with e-Marketing, SMS-Marketing and management reports. Its powerful, efficient and easy to use delivering many high end features. In the backend, take advantage of many powerful features like advanced reporting, drop shipping and call center functionality. Stay close to your customers with built in e-Marketing and SMS-Marketing. There are a huge number of features. Too many to list here!... | | Size: 8.7 MB License: Freeware |
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|  | | Network SuperFax 8.0 does everything you ever wanted for your fax needs for small businesses. It sends a fax from any windows application, receives faxes, you can do fax broadcasting. You can even E-mail a fax, great for when you want to email your documents but don't want the sender to be able to change them! All these features are available on the Fax server as well as on the workstations. You install the Fax Server software on 1 computer in your network with a modem. On all the other... | Size: 29.8 MB License: Shareware Price: $129
Keywords: Autoattendant - Call Centre - Client - Fax - Fax Printer - Modem - Network - Remote - Server - Tcp-ip |
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|  | | PresenTense Time Client is a network time client for Windows NT/2000/XP/2003/Vista. It synchronizes your PC system clock to a network time server or local GPS. Supports e-mail and SysLog alarms, redundancy and and can be remotely managed by LanTime Analyser. Supports NTP4 and Free Run as required by NINA. Keeps your computer clock accurate within microseconds. PresenTense Time Client will impress you as it's easy to configure but has an impressive range of options you can configure.... | Size: 4.5 MB License: Shareware Price: $39.95
Keywords: Accurate Network Time - Dhcp - Synchronize Time - Time Client - Time Synchronization - Windows Time Client |
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|  | | Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics. For example: - Where medical staff need to paste stock texts into Meditech software. - Where tele-sales staff need to view scripts. - Where operators need to view graphics, drawings or texts, at help or support centers. Fast access is achieved by presenting the titles of the texts or graphics as a matrix of cells. As the operator moves the mouse over the... | Size: 4.9 MB License: Shareware Price: $190
Keywords: Call Center - Call Centre - Clipboard - Helpdesk - Meditech |
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|  | | Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit. | Size: 337.1 KB License: Shareware Price: $34.95
Keywords: Argument - Audio - Call - Callcenter - Callcentre - Cell - Center - Centre - Consumer - Conversation |
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|  | | Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding remarks, flags and priority for each call. Display... | Size: 920.8 KB License: Shareware Price: $22.5
Keywords: Call Recorder - Record Calls - Record Phone Call - Wave Phone Call |
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|  | | Call Accounting Mate is an industrial strength, fast and reliable call accounting software package that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to various individuals, departments or cost centers. It can also be used to monitor telephone costs and productivity of each and every employee in the company. Call Accounting Mate includes more than 30 built-in reports, support for accounts codes and pin codes,... | Size: 2.0 MB License: Shareware Price: $375
Keywords: Call Accounting Software - Hotel Billing - Phone Software - Telemanagement - Telephone Billing |
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|  | | Search for telephone numbers on Federal, State, and Company Do-Not-Call Lists quickly and easily. Features include a quick search and a Scrub feature, which can either remove Do-Not-Call contacts from spreadsheets or group Do-Not-Call entries separately from Callable entries. Do-Not-Call violations can be very costly. Currently, the FTC's largest fine is $11,000 per violation. Use of Do-Not-Call software like Do-Not-Call List Registry Check 2.0 can play a major role in helping you ensure that... | Size: 23.0 MB License: Shareware Price: $99.99
Keywords: Call - Commission - Dnc - Do - Federal - Ftc - Law - List - Marketing - Not |
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|  | | Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone. Calls are logged with date, time, name and number. Return missed calls with a click... | Size: 1.8 MB License: Shareware Price: $35
Keywords: Answering Machine - Call Center - Dialer |
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|  | | An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center... | Size: 2.3 MB License: Shareware Price: $39.95
Keywords: Call - Call Forward - Call Recording - Caller - Caller Id - Conversation - Monitor - Paging - Phone - Record |
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|  | | You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock. It will optionally play back a... | Size: 540.8 KB License: Freeware
Keywords: Alert - Announce - Call - Call Alert - Caller Id - Cid - Free - Freeware - Id - Modem |
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