| | |
|  | | Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It is suitable for any business, big or small, and has many advanced security features. | Size: 3.9 MB License: Shareware Price: $120
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Windows CE | 
 |
|
|
|  | | Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV format.
The software recognizes Canadian local and long distance numbers and can be configured to dial either or both. It... | Size: 15.9 MB License: Shareware
Platform: Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management).
Customer Tickets
When you... | Size: 45.0 MB License: Demo
Platform: Windows 2000, Windows XP |
|
|
|
|  | | Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. | Size: 9.9 MB License: Shareware Price: $2490
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit. | Size: 337.1 KB License: Shareware Price: $34.95
Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows 2000 |
|
|
|
|  | | The most advanced Open Source shopping cart. Sell products, services, events and subscriptions all bundled with e-Marketing, SMS-Marketing and management reports. Its powerful, efficient and easy to use delivering many high end features. In the backend, take advantage of many powerful features like advanced reporting, drop shipping and call center functionality. Stay close to your customers with built in e-Marketing and SMS-Marketing. There are a huge number of features. Too many to list... | Size: 15.6 MB License: Freeware
Platform: Windows NT, Windows XP, Windows 2000, Windows 2003, Mac OS X, Unix,Linux,Linux GPL,Linux Open Source,Netware,BEOS |
|
|
|
|  | | Modem spy is handy utility for telephone calls recording. Features: 1) record phone conversations. 2) microphone recorder. 3) WAVe files playback via telephone line. 4) Sound card playback of recorded mesages. 5) Record ALL incomming phone calls. 6) Has built-in software automatic gain control (AGC). 7) Detect and log Caller ID information. 8) Pop up caller ID info. 9) Super Spy mode will hide Modem Spy behaviour. Nobody will know that you are recording phone calls. | Size: 341.8 KB License: Shareware Price: $34.95
Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows 2000 |
|
|
|
|  | | Modem spy is handy utility for telephone calls recording. Features: 1) record phone conversations. 2) microphone recorder. 3) WAVe files playback via telephone line. 4) Sound card playback of recorded mesages. 5) Record ALL incomming phone calls. 6) Has built-in software automatic gain control (AGC). 7) Detect and log Caller ID information. 8) Pop up caller ID info. 9) Super Spy mode will hide Modem Spy behaviour. Nobody will know that you are recording phone calls. | Size: 341.8 KB License: Shareware Price: $34.95
Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows 2000 |
|
|
|
|  | | Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations. The software is having caller id compatibility | Size: 2.6 MB License: Shareware Price: $14.95
Platform: Windows 2000, Windows XP |
|
|
|
|  | | CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 28.5 MB License: Shareware Price: $99
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Checks that your default printer is the one you want and not that one in the Business Centre where you were working yesterday, so the confidential report you are about to print need not be read by all your colleagues or competitors. An absolute godsend for mobile laptop users.
Easy one-click selection of alternative default printer from list.
Here's a little story to amuse you and to illustrate DefPrin.
John travels to a number of sites at different locations where he is able to... | Size: 584.0 KB License: Shareware Price: $14.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
|
|
|
|  | | Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding remarks, flags and priority for each call. Display... | Size: 920.8 KB License: Shareware Price: $22.5
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
|
|
|
|  | | Great deals on Caller ID ready modems also available from http://www.callblocker.net/order.htm
This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it.
This software is designed for use in the US only. | Size: 6.4 MB License: Shareware Price: $32.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Search for telephone numbers on Federal, State, and Company Do-Not-Call Lists quickly and easily. Features include a quick search and a Scrub feature, which can either remove Do-Not-Call contacts from spreadsheets or group Do-Not-Call entries separately from Callable entries. Do-Not-Call violations can be very costly. Currently, the FTC's largest fine is $11,000 per violation. Use of Do-Not-Call software like Do-Not-Call List Registry Check 2.0 can play a major role in helping you ensure that... | Size: 23.0 MB License: Shareware Price: $99.99
Platform: Windows Me, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up internet!
PhoneTray Dialup will notify you when someone is calling while you are online. You can choose to take the call or ignore the call. It's like Internet Call Waiting with no monthly fees, no ads and no spyware.
PhoneTray Dialup allows you to receive and screen phone calls while you are online. The program uses your V.92 modem and Call Waiting service from your... | Size: 1.4 MB License: Shareware Price: $15.95
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003, Windows Vista |
|
|
|
| | | MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results. | Size: 688.0 KB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
Advanced Call Center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center... | Size: 2.3 MB License: Shareware Price: $39.95
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Windows Vista |
|
|
|
| | | Using our Call Shop Billing system you can even grant customers with credit by taking payment before even they make a call. So with us you will have two options either to bill your customers after the completion of call (Post Paid Billing) or accept payment before they make a call and a lot them with a credit limit (Pre Paid Billing). So you can real-time bill the prepaid (credit) call shop user. The system checks the user's account balance before authorizing the call and always terminates... | Size: 55 B License: Shareware Price: $960
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux |
|
|
|
|  | | The VSoft Phone is a simple to use internet telephone system that can reduce your call costs. It uses the latest technology to let you make calls to friends, family, and business associates anywhere in the world without any chunky telephone equipment. Put simply, it turns your PC into a telephone.
The VSoft Phone utilises a Broadband internet connection to allow a user to make VoIP calls to any phone number worldwide.
VSoft features includes unlimited free VoIP to VoIP call (PC to PC),... | Size: 3.7 MB License: Freeware
Platform: Windows XP, Windows 2003 |
|
|
|
|  | | Automatically schedule up to 100 doctors to 10 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and call history each day to randomly select who is assigned to each call. Holiday and weekend calls, as well as weekday calls are evenly and fairly distributed to all of your doctors throughout the year. Up to 10 vacation (or otherwise unavailable) periods can be specified for each doctor and calls will not be assigned on... | Size: 2.3 MB License: Shareware Price: $299
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
|
|
|
| | | MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results. | Size: 120.9 KB License: Shareware Price: $58.95
Platform: , Linux |
|
|
|
| | | Make Call is Alchemy Eye pugin that will make a call using voice modem and play specified sound file when monitored server goes down. | Size: 275.6 KB License: Shareware Price: $50
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
|
|
|
|  | | versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client... | Size: 7.3 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Caller ID Events 1.1 is a software that will tell you who the caller is - by name, by number, by picture, by sound and even by voice. general point:
Caller ID- Tapi or Comm based. Hear who's call by text to speech. Blocks unwanted phone calls. Support UNKNOWN, OUTOFAREA etc.. calls formats. Calls log. Adding remarks, flags and priority for each call. Display of voice and speech, while a call is incoming, and when it ends. Forwarding the details of incoming calls and incoming messages to the... | Size: 1.1 MB License: Shareware Price: $22.5
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
|
|
|
|  | | NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track and manage calls, issues, jobs, requests or work orders.
With its very user-friendly environment, no intense training is needed to learn to use it. Flexible, NewWayService adapts itself to your needs, whether you are a major corporation or a self-employed worker.
NewWayService base modules are: work... | Size: 20.8 MB License: Shareware Price: $192
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | PBX Call Tarifficator Pro is a call accounting and billing system, which helps you to manage all the telephone traffic via your office switching system. It can count all local and toll calls, placed from PBX extentions and print detailed cost reports. PBX Call Tarifficator Pro is flexible and easy to use.
Country codes database is used to calculate the cost of telephone traffic. It contains more than 2500 country and city codes, including detailed codes for USA and most European countries.... | Size: 797.8 KB License: Demo
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003 |
|
|
|
|  | | If you didn't click it you don't want it. This is what PopupWar is all about. Many free programs use your computer to display popup ads. Many web sites fill your desktop with popup ads. As If you didn't click it you don't want it. This is what PopupWar is all about. File sharing programs use your computer to display popup ads. Many web sites fill your desktop with popup ads. As the name implies, this product will close or not allow to open any popup window that you didn't request. As simple... | Size: 1.9 MB License: Shareware Price: $31.5
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
|
|
|
|  | | ActiPOINT of COMIREL offers a comprehensive call management and contact management. It supports variously initiating of calls and reading all calls. ActiPOINT provides following telephony features: Third-Party-Conference, managing of 3 phones, line toggling, call redirection, call forwarding, lines/calls on hold. In Interaction with ActiPOINTserver can be build up a network capable call management system. The examination into content of the past calls leaves a professional impression to the... | Size: 1.7 MB License: Shareware Price: $37
Platform: Windows 2000, Windows XP |
|
|
|
|  | | You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call.
Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock.
It will optionally play back a... | Size: 540.8 KB License: Freeware
Platform: Windows 98, Windows Me, Windows XP, Windows 2000 |
|
|
|
|  | | Enter the game through your camera!
CamGames is a unique set of arcade games giving you tons of fun and entertainment.
Playing games while sitting will be history soon. You can expect much more than that from your games now! Expect the interaction and a truly virtual world. Thanks to CamGames you can be in the very centre of the game!
All you need to play CamGame is an internet camera and a lot of energy to keep up with the action on your screen!You can play CamGames with your... | Size: 12.5 MB License: Shareware Price: $10
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|
|
|
|
