| Network & Internet
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| Cerberus Helpdesk 2.4.0 |
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Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support...
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| Download time: |
| Dialup | (56k) | - | 09 m 03 s |
| ISDN | (128k) | - | 03 m 58 s |
| DSL | (512k) | - | 01 m |
| Cable | (1024k) | - | 30 s |
| T1 | (1484k) | - | 21 s |
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| Cerberus Helpdesk related software |
| Title / Version / Description |
Size |
License |
Price |
| Active Web Helpdesk 2 | 520.0 KB | Shareware | $749 |  Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and... |
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| LBE Web Helpdesk 4.0.115 | 2.3 MB | Shareware | $950 |  Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way... |
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| ieSupportManager 1.63 | 15.4 MB | Shareware | $630 |  ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy... |
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| ManageEngine FacilitiesDesk 4.0 | 43.0 MB | Shareware | $995 |  ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your facilities, from maintenance to space, property and move management to resources tracking to purchasing and contract management and reports generation, all at an affordable price point. This facility management tool offers seamless... |
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| StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0 | 14.3 MB | Shareware | $199 |  StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the... |
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| Reset Password Management 3.2 | 6.0 MB | Shareware | $1 |  Less involvement of IT staff
Password reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or unresolved.
The password requests volume is also related to... |
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| IPI.HELPDESK 6.05.demo | 1.6 MB | Shareware | $99.95 |  Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site.
7 reasons for choosing IPI.HELPDESK:
1. Price: $99.95
This is the full product price, not per user.
2. An intuitive interface for regular users.
The easy-to-use and well-defined interface helps users of all levels work more effectively.
3. Suitable for any task.
You are not... |
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| LBE Desktop Helpdesk 4.0.181 | 5.1 MB | Shareware | 495GBP |  Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit... |
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| EasyDesk helpdesk 1.2.3 | 4.8 MB | Shareware | $49 |  EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyTrack is an extremely reasonably priced self-... |
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| Remote Helpdesk 7.5 | 2.7 MB | Shareware | $395 |  Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file transfer, audio chat, remote reboot, macro functions,... |
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