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|  | | SupportMagic is an on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience online. SupportMagic's multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and knowledgebase technology to manage online sales and customer support. | Size: 0 License: Shareware Price: $100
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista | 
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|  | | VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser.
Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and... | Size: 3.3 MB License: Shareware Price: $19
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac PPC |
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|  | | Vuechat: The ultimate solution for Customer Service and CRM.
Vuechat is set of tools for Web-based Customer Service,
Instant Messaging, VoIP communcations, Video Conference and
the Customer Relationship Management (CRM).
Vuechat allows customers to contact your company representative through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a representative, you can converse with up
to 6 conversations... | Size: 3.1 MB License: Shareware Price: $80
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux,Mac PPC |
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|  | | Live customer support software instantly provides live help, live support, visitor tracking and proactive sales for your products and services in real time system. Customer support management software allows your web site visitors to connect to your company representatives and have their questions answered by clicking on a live chat button embedded on your website. Whether your online business is travel, real estate, auto sales, web hosting, web design, education, insurance, our help desk... | Size: 1.2 MB License: Shareware Price: 7269INR
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | Single Operator ASP chat script Software can solve queries of the customer by technical support. Web based live chat software is easy to use and provides option to send offline messages when the operator is not online or is unavailable. Online chat program allows you to organize chat events, conferences and online meetings for solving the queries of website visitors. Web based ASP online chat script is flexible and cost effective program. Live chat messenger provides the solutions for all the... | Size: 1.1 MB License: Shareware Price: 4499INR
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | Download ASP PHP Live Customer Support Web Chat script source code which offer secure and fast connection between clients and support executives for conversation, chat, messaging and online conference. It provides complete business solution technical information product details to webmasters, client and site visitors along with many customizable options to fit with customer need. Chat script provides facility to see visitors host name, IP address and block any unwanted visitors. It helps to... | Size: 1.2 MB License: Shareware Price: $99
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim... | Size: 1012.9 KB License: Beta Price: $197
Platform: Linux, Windows 2000, Windows 2003, Windows Vista, Windows XP, Unix,Windows CE,Pocket PC,Windows Mobile 2003,Windows Mobile 2005 |
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|  | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. | Size: 4.6 MB License: Freeware
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
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|  | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. | Size: 4.2 MB License: Freeware
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
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|  | | 123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. It's Java chat server& flash live chat client with cheap price.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
Features:
*Real-time Text Chat & Optional Video Chat for Staff... | Size: 26.6 MB License: Shareware Price: $599
Platform: Linux, Mac OS X, Mac PowerPC, Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Unix,Mac Other,Pocket PC |
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|  | | WebAsyst Project Management is web-based software to manage customer, project and task lists online. It is a centralized and secure place on-line to store project information and have it always available to share with customers, team members and executives.
Features include:
GANTT CHARTS is the default project view. It displays a full list of tasks by selected project. Tasks are sorted by start date. For each task there are bars designating actual and planned duration. Details tab shows... | Size: 2.5 MB License: Shareware Price: $390
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Mac OS X, Unix,Linux |
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| | | Live Chat is the fastest growing communication medium for business websites. Despite the presence of e-mail, phone, and text messaging communication, people conducting business online still want to be able to reach out and talk with someone. Right now. LiveChat offers real time interaction with online shoppers, and a proven increase in sales conversions. In fact, many ecommerce websites that use Live Chat software experienced a conversion increase of up to 4 times. The reason this efficient... | Size: 0 License: Freeware
Platform: Windows 98, Windows 2000, Windows XP, Windows 2003, Linux |
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|  | | ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.
ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP.
Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company's... | Size: 7.5 MB License: Shareware Price: $14.99
Platform: Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | Cute Live Suppport is a real-time online chat support based on AJAX technology. This live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. It has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Canned Responses, Send files and more.Cute Live Support for IIS provides real-time, live chat and live visitor... | Size: 3.8 MB License: Shareware Price: $299
Platform: Windows 2000, Windows 2003, Windows XP |
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|  | | CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book, calendar or creating quotes, orders or invoices. | Size: 22.2 MB License: Shareware Price: $95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.
Trouble Ticketing
Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users... | Size: 31.3 MB License: Freeware
Platform: Linux, Windows 2000, Windows 2003, Windows XP |
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|  | | Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of saved chat sessions, view visitor's... | Size: 478.7 KB License: Shareware Price: $8.99
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | IShow is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improve the effectiveness of training, support, sales and marketing.
Training
Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning.
Support
Lower support costs by minimizing calls to your help desk with online help Expand the reach of your... | Size: 15.2 MB License: Shareware Price: $599
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | IShow is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improve the effectiveness of training, support, sales and marketing.
Training
Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning.
Support
Lower support costs by minimizing calls to your help desk with online help Expand the reach of your... | Size: 15.2 MB License: Shareware Price: $399
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the... | Size: 9.3 MB License: Shareware Price: $99
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily... | Size: 9.2 MB License: Shareware Price: $200
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Single operator live chat utility effectively creates a real time interaction between company executive (administrator) to your online customer. Software offers live help and online message conversation facility that improve product sales and customer satisfaction. Client chat software provides a complete list of site visitors through which chat operator can view visitor`s details with his browsers, host name or IP address etc important information. Application is based on AJAX technology... | Size: 1.1 MB License: Shareware Price: 4171INR
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | Survey Galaxy's online survey hosting service allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. Ideal for employee and customer satisfaction surveys, website evaluations, passenger surveys and political campaigns. Discover how online surveys can be used as a low cost and effective marketing tool and can bring a new dimension to publishing. IT'S EASY PEASY - you don't need any programming skills - if you are able to use a web browser... | Size: 1.2 MB License: Freeware
Platform: , Not Applicable |
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|  | | Skymol Communicator is a web-based customer service and live chat, live help system using Voice (VoIP), Video, Text Chat communication forms through your web site.
Skymol offers on-demand live chat software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without... | Size: 1000 B License: Shareware Price: 39.95EUR
Platform: Linux, Mac OS X, Mac PowerPC, Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP, Mac OS X 10.5, Mac Others, Windows CE |
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|  | | Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source... | Size: 9.5 MB License: Freeware
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Single operator live chat software facilitates customers to engage with customer care executive of website using web based live chat. Single Operator ASP Chat Script facilitates online customers or website visitors of business organization or firm to solve customer purchase queries and make them satisfied. Ajax based client chat software provides a real time operator support to your website i.e Website visitors and your customer support executive can communicate to each other in single... | Size: 1.1 MB License: Shareware Price: 4340INR
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | PC PhoneHome is a stealth computer security program that tracks the location of your computer every time it makes an Internet connection. When you boot your computer and go online, PC PhoneHome sends a stealth e-mail message containing its exact location to a pre-determined e-mail address set by the customer. In the event the computer is stolen, the customer must make a report with the local police and then notify the PC PhoneHome Command and Tracking Center, which will provide full tracking... | Size: 1.6 MB License: Shareware Price: $29.95
Platform: Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003 |
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|  | | Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support.
Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers.
You are not required to install any software, or upgrade any hardware. Unlike... | Size: 290.5 KB License: Shareware Price: $23
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | PC PhoneHome is a stealth computer security program that tracks the location of your computer every time it makes an Internet connection. When you boot your computer and go online, PC PhoneHome sends a stealth e-mail message containing its exact location to a pre-determined e-mail address set by the customer. In the event the computer is stolen, the customer must make a report with the local police and then notify the PC PhoneHome Command and Tracking Center, which will provide full tracking... | Size: 548.2 KB License: Shareware Price: $29.95
Platform: Mac OS X |
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|  | | This is for anyone who has their own lawnmowing business. Now you can easily keep track of customers. You can know at a glance what customer is your best or worse. Also know what type of work you have done in the past for this customer, the location and description of the work done, the date, and times the job was started and finished, the fees you charged the customer, and any other information you may wish to keep on each customer or lawnmowing job. You can keep detailed records or info on... | Size: 1.1 MB License: Shareware Price: $14.99
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows Vista |
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