| | | | | | Skymol Live Customer Support Software - 2.0 |
Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site.
| | | | | | | | More on Customer Support And Service | |  | | ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users... | Size: 31.3 MB License: Freeware
Keywords: Customer Service Management Software - Customer Support Software - Request Tracking | 
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| |  | | Sales and Service HipApp - Designed for the mobile Sales and Service professional. The application was built customer centric, meaning all touch points start with the Customer in mind. As a matter of fact the Startup database is "Customer". From the Customer panel you can access the following customer touch points. - Customer name and address detail similar to what you would find in a CRM system. - Customer Sales Opportunities tracking - Customer Sales Orders with Delivery info... | Size: 211.0 KB License: Freeware
Keywords: Business - Customer - Database - Ddh Software - Designed - Finance - Handbase - Handheld - Hipapp - Mobile |
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| |  | | Customer Support Organizer Pro,database software for Windows. Simple database management system that helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: Personnel manage your customer support personnel. Customers: manage your customers. Issues: catalog, manage, and track all issues. Log: track all activities. Very fast and easy data entry. Search, filter issues by any field. Sort issue records by any field. Several... | Size: 9.5 MB License: Shareware Price: 149.95CAD
Keywords: Customer Issue Tracking Software - Customer Support Database - Customer Support Management - Customer Support Manager - Customer Support Tracker |
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| | | | ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL... | | Size: 4.2 MB License: Shareware Price: $15 |
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| | | | Live Chat Customer Support. takes your web site to the next level of sales generation and customer service by adding Live Chat to your web site. It lets you both monitor and record site activity and the surfing habits of your customers. Our Live Chat software is browser-enabled, it integrates seamlessly with your existing web site within minutes. You can proactively extend chat invitations to your site visitors. Quickly direct them to the information they seek or announce a sales promotion.... | | Size: 1.6 MB License: Shareware Price: $9.99 |
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| |  | | Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Tight email-to-ticket integration, Multilingual,... | Size: 542.1 KB License: Demo Price: $449
Keywords: Desk - Help - Hepdesk - Issue Tracking - Knowledge Base Support - Ticket - Trouble |
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| |  | | Invoice Manager - Invoicing Software for Small and Medium Business. Print quotations, invoices, credit notes, delivery notes. Customer, product and service database, supports barcode reader, email, PDF, letters, labels, reports. Print statements, Record payments, Run multiple companies, Supports 9 languages and localized for 29 countries.Support barcode recognition (with a barcode reader) and barcode printing. Billing Features : - Make, print, save, email or save as PDF invoices,... | Size: 5.7 MB License: Shareware Price: 79EUR
Keywords: Accounting Program - Accounting Software - Accounts Program - Accounts Software - Billing - Billing Program - Billing Software - Book Keeping - Invoice - Invoice Maker |
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| |  | | CCS Help Desk leverages the power of Microsoft Exchange Server, Microsoft Outlook, and the Web to bring you a simple, efficient and effective help desk, customer support and ticket tracking system. It is ideal for companies and organizations that are overwhelmed by user or customer requests and issues. How many times have you said, "I know we fixed that last month, but don't remember exactly what we did?" Now, you can just refer back to the completed ticket, which contains a record of who... | Size: 2.9 MB License: Freeware Price: $295
Keywords: Exchange Support - Helpdesk - Helpdesk Software - Outlook - Track Issues - Trouble Ticket |
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| |  | | TingleSoft Desktop Recorder is your ideal product to record your desktop activities and the sound from microphone, and combine them into a video file. It can also record the DirectShow/DirectX technology applications, like the video playback inside Windows Media Player or some games! It is useful for your demonstrations, help documentation, customer support and training material etc. With it, you can select the full screen or any area of your screen to record; or just record the... | Size: 5.0 MB License: Shareware Price: $30
Keywords: Capture - Desktop Recorder - Flv - Green Version - Microphone - Mp4 - Screen - Sound - Tinglesoft - Video |
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| |  | | The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking,... | Size: 12.7 MB License: Shareware Price: $349.99
Keywords: Call Center - Customer Support - Defect Tracking - Help Desk Software - Helpdesk - Helpdesk Software - Issue Tracking - Support Management - Trouble Ticket - Work Order Management |
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| |  | | Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim... | Size: 1012.9 KB License: Beta Price: $197
Keywords: Customer Support Software - Faq Management Software - Faq Manager - Faq Software - Frequently Asked Questions - Knowledge Base |
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| |  | | miOOt live chat is a visitor tracking and live chat software tool, which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. In other words miOOt live chat is your virtual customer support representative and keep watching the visitors and enables one-on-one live support assistance in real-time. Benefits of live chat software: The traditional way of providing customer support service... | Size: 1.4 MB License: Shareware Price: $9
Keywords: Call Center - Call Center Services - Chat Software - Crm - Customer Support - Invite Chat - Live Chat - Live Chat Services - Live Chat Software - Live Help |
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| |  | | Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. √ User Call Logging and Self Help Internal staff may log support calls directly from a link on your Intranet using... | Size: 10.7 MB License: Demo Price: $800
Keywords: Crm - Customer Support - Help Desk Software - Helpdesk - Helpdesk Software - Itil - Itsm - Software - Web Based |
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| |  | | Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph. You can use Type Pilot as a depository for storing thousands of long words,... | Size: 448.8 KB License: Shareware Price: $95.95
Keywords: Customer - Key - Service - Shortcut - Software - Support - Tech - Technical - Techsupport |
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| | | | vtiger CRM is an open source Customer Relationship Management (CRM) software mainly for Sales force working in small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects. vtiger CRM leverages the benefits of open source software and adds more value to the end-users by providing many enterprise features, such as Microsoft® Outlook® integration, Message Board integration, Email... | Size: 41.5 MB License: Freeware
Keywords: Customer Relationship Management - Customer Support And Service - Open Source Crm - Sales Force Automation |
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| |  | | SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. Main features are: - very fast User Interface (transmitted are just data by Ajax... | Size: 3.8 MB License: Shareware Price: $199
Keywords: Customer Support - Helpdesk Software - Mail Handling - Support Software - Trouble Ticket Software |
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| | | | Omni Customer Support allows you to improve the quality of your customer supportThe underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solutionIt allows new staff to be immediately productive without a costly investment of learning all the known support issuesIt enables you to track the problem areas of your product so you can see what areas need improvement in the next releaseWhy Omni Customer... | | Size: 2.1 MB License: Shareware Price: $69 |
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| |  | | Over a hundred royalty-free icons for developing small business solutions available for instant download! Small Business Icons represent a wide range of business items, notions, and actions from billing to shipping, from insurance to customer support, and from computer hardware to information security. Drawn in uniform colors and sharing common gamma, Small Business Icons look strict, modern, and slick at the same time. The images are easy to recognize and a joy to see. Small Business... | Size: 5.1 MB License: Demo Price: $129.95
Keywords: Business - Business Icon - Icon Set - Icons - Interface - Interface Icons - Ready Icons |
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| |  | | Identity and service provisioning software component allows service developers to automate the creation, modification and deletion of users' identity and service subscription information on multiple disparate identity stores. | | Size: 3.5 MB License: Freeware |
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| |  | | Single operator chat script tool allows your website visitors to connect with your support executives or company representatives regarding to their problems or questions. Live chat software can track your website visitors or customers in real time by using the browser based live chat interface. One to one customer support software provides fast, secure and dedicated connection between sales executives and clients that helps to solve their queries regarding to their problems. Live assistance... | Size: 1.1 MB License: Shareware Price: 4249INR
Keywords: Ajax - Application - Asp - Chat - Communication - Customer - Customers - Database - Desk - Download |
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| |  | | Cute Live Suppport is a real-time online chat support based on AJAX technology. This live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. It has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Canned Responses, Send files and more.Cute Live Support for IIS provides real-time, live chat and live visitor... | Size: 3.8 MB License: Shareware Price: $299
Keywords: Asp Net Live Support - Live Chat Support - Live Customer Support - Live Online Support |
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| |  | | Live customer support software instantly provides live help, live support, visitor tracking and proactive sales for your products and services in real time system. Customer support management software allows your web site visitors to connect to your company representatives and have their questions answered by clicking on a live chat button embedded on your website. Whether your online business is travel, real estate, auto sales, web hosting, web design, education, insurance, our help desk... | Size: 1.2 MB License: Shareware Price: 7269INR
Keywords: Address - Ajax - Asp - Browser - Chat - Customers - Download - Finder - Flash - Help |
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| |  | | iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email. Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl. iTrack Enterprise is designed for organizations... | Size: 14.0 MB License: Shareware Price: $199
Keywords: Bug - Computer - Customer - Helpdesk - Problem - Relationship - Resolution - Service - Software - Support |
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