| | | | | | Customer Support Organizer Pro - 2.9 | Customer Support Organizer Pro: simple database management system that helps you to organize, track, and manage your customer support activities.
| | | | | | | | More on Customer Support Management | |  | | The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking,... | Size: 12.7 MB License: Shareware Price: $349.99 Keywords: Call Center - Customer Support - Defect Tracking - Help Desk Software - Helpdesk - Helpdesk Software - Issue Tracking - Support Management - Trouble Ticket - Work Order Management | 
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| |  | | ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users... | Size: 31.3 MB License: Freeware Keywords: Customer Service Management Software - Customer Support Software - Request Tracking | 
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| |  | | Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim... | Size: 1012.9 KB License: Beta Price: $197 Keywords: Customer Support Software - Faq Management Software - Faq Manager - Faq Software - Frequently Asked Questions - Knowledge Base | 
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| |  | | Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. √ User Call Logging and Self Help Internal staff may log support calls directly from a link on your Intranet using... | Size: 10.7 MB License: Demo Price: $800 Keywords: Crm - Customer Support - Help Desk Software - Helpdesk - Helpdesk Software - Itil - Itsm - Software - Web Based | 
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| |  | | vtiger CRM is an open source Customer Relationship Management (CRM) software mainly for Sales force working in small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects. vtiger CRM leverages the benefits of open source software and adds more value to the end-users by providing many enterprise features, such as Microsoft® Outlook® integration, Message Board integration, Email... | Size: 41.5 MB License: Freeware Keywords: Customer Relationship Management - Customer Support And Service - Open Source Crm - Sales Force Automation | 
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| |  | | SupportMagic is an on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience online. SupportMagic's multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and knowledgebase technology to manage online sales and customer support. | Size: 0 License: Shareware Price: $100 Keywords: Crm - Customer Interaction Management - Helpdesk - Knowledgebase - Live Chat - Troubleshooter | 
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| |  | | Customer Contact is a customer relationship management tool, designed for sales people with a minimum understanding of computers without compromising the versatility of the program. An easy to use interface allows for simple understanding of all functions within the program. The program has been designed with a "Click 'n Go" approach, thereby eliminating the need for a lengthy learning curve. Give Customer Contact a try to see what it's all about! | Size: 23.8 MB License: Shareware Price: $90 Keywords: Crm - Crm Software - Customer - Customer Managemer - Customer Relationship Management - Management | 
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| |  | | SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. Main features are: - very fast User Interface (transmitted are just data by Ajax... | Size: 3.8 MB License: Shareware Price: $199 Keywords: Customer Support - Helpdesk Software - Mail Handling - Support Software - Trouble Ticket Software | 
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| |  | | Live customer support software instantly provides live help, live support, visitor tracking and proactive sales for your products and services in real time system. Customer support management software allows your web site visitors to connect to your company representatives and have their questions answered by clicking on a live chat button embedded on your website. Whether your online business is travel, real estate, auto sales, web hosting, web design, education, insurance, our help desk... | Size: 1.2 MB License: Shareware Price: 7269INR Keywords: Address - Ajax - Asp - Browser - Chat - Customers - Download - Finder - Flash - Help | 
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| |  | | Omni Customer Support allows you to improve the quality of your customer supportThe underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solutionIt allows new staff to be immediately productive without a costly investment of learning all the known support issuesIt enables you to track the problem areas of your product so you can see what areas need improvement in the next releaseWhy Omni Customer... | | Size: 2.1 MB License: Shareware Price: $69 | 
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| |  | | Live Chat Customer Support. takes your web site to the next level of sales generation and customer service by adding Live Chat to your web site. It lets you both monitor and record site activity and the surfing habits of your customers. Our Live Chat software is browser-enabled, it integrates seamlessly with your existing web site within minutes. You can proactively extend chat invitations to your site visitors. Quickly direct them to the information they seek or announce a sales promotion.... | | Size: 1.6 MB License: Shareware Price: $9.99 | 
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| |  | | Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments (except webcams... | | Size: 10.0 KB License: Shareware Price: $49.95 | 
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| |  | | miOOt live chat is a visitor tracking and live chat software tool, which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. In other words miOOt live chat is your virtual customer support representative and keep watching the visitors and enables one-on-one live support assistance in real-time. Benefits of live chat software: The traditional way of providing customer support service... | Size: 1.4 MB License: Shareware Price: $9 Keywords: Call Center - Call Center Services - Chat Software - Crm - Customer Support - Invite Chat - Live Chat - Live Chat Services - Live Chat Software - Live Help | 
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| |  | | Iconcool Customer Data Manager is a professional customer data management application. It can help you manage and maintain your ever-increasing customer data easily. And it can import your order reports into database from well-known shareware registration service such as ShareIt, RegSoft, PayPal, RegNow, Iportis, Fastspring, BMTmicro, Nstar Solutions and etc. In addition, this program supports 18 search fields so that you can search and find the user info you need conveniently. We will... | Size: 5.6 MB License: Shareware Price: $39.95 Keywords: Customer - Customer Database - Customer Management - Customer Manager - Management - Purchase | 
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| |  | | iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email. Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl. iTrack Enterprise is designed for organizations... | Size: 14.0 MB License: Shareware Price: $199 Keywords: Bug - Computer - Customer - Helpdesk - Problem - Relationship - Resolution - Service - Software - Support | 
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| |  | | Mass Mailer - CRM For E-Bussiness is a powerful Customer Relationship Management program capable of sending customized e-mails to desired customers fast and easily. With Mass Mailer Customer Relationship Managers, Companies selling things online or even Individual people dealing with thousands of emails everyday will have a chance to find more time for coffee breaks while Mass Mailer doing all the required job. Differently from the early releases(v2.0-v2.5-v2.7) of the product, now Mass... | Size: 1.5 MB License: Shareware Price: $29.95 Keywords: Business - Company - Crm - Customer - Customize - Database - E-business - E-mail - Ebusiness - Email | 
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| |  | | Cute Live Suppport is a real-time online chat support based on AJAX technology. This live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. It has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Canned Responses, Send files and more.Cute Live Support for IIS provides real-time, live chat and live visitor... | Size: 3.8 MB License: Shareware Price: $299 Keywords: Asp Net Live Support - Live Chat Support - Live Customer Support - Live Online Support | 
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| |  | | Single operator chat script tool allows your website visitors to connect with your support executives or company representatives regarding to their problems or questions. Live chat software can track your website visitors or customers in real time by using the browser based live chat interface. One to one customer support software provides fast, secure and dedicated connection between sales executives and clients that helps to solve their queries regarding to their problems. Live assistance... | Size: 1.1 MB License: Shareware Price: 4249INR Keywords: Ajax - Application - Asp - Chat - Communication - Customer - Customers - Database - Desk - Download | 
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| |  | | Reflect Free CRM Software for Ma - Customer Relationship Management & Business Customer Database Software. Increase sales, customer retention, and profitability with Reflect CRM database solution. Track accounts, contacts, leads, meetings, compelling events, phone calls, notes, things to do, priorities and the status of your sales pipeline. Reflect supports multiple users, multiple businesses, and web access mode for outside sales or work at home. Reflect CRM software streamlines reporting... | Size: 457.1 KB License: Freeware Keywords: Crm - Free - Free Client Management Software Mac - Free Contact Software For Mac - Free Crm Mac - Free Customer Database Software Mac - Free Customer Software For Mac - Free Mac Contact Software - Free Mac Crm - Mac | 
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| |  | | ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the responses to customers Keep calls organized by the use of... | Size: 4.3 MB License: Shareware Price: $1195 Keywords: Change - Foundation - Help Desk - Helpdesk - Incident - Itil - Itsmf - Management - Problem - Servicdesk | 
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| |  | | Browser CRM is web based customer management & integrated email. Flexible and powerful CRM - Customer Relationship Management - and Collaboration tools, running in any web browser. Browser CRM is a commercial CRM application, backed by a company with 3 years experience in the sector and with significant expertise in web-enabling small businesses, including migrating from desktop products such as ACT, Goldmine and Maximiser. Why does your small business need Browser CRM? 1. you can have a... | Size: 1.5 MB License: Shareware Price: $199 Keywords: Crm And Email - Crm Website Integration - Hosted Crm - Web Based Contact Management - Web Based Customer Management | 
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| |  | | CMS CRM is a Customer Relationship Management (CRM) system designed to help you effectively manage your customer base. CMS CRM enables you to implement a customer-centric focus within your business to maximise relationships with your customers and increase your business profitability through customer loyalty and marketing/sales opportunities. Store information about customers,contacts,products,prospects,sales,accounts plus lots more! CMS CRM is developed using our CMS Database Application... | Size: 2.0 MB License: Shareware Price: $189 Keywords: Act - Clarifycrm - Cms - Contact - Crm - Customer - Database - Goldmine - Gpp - Information | 
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