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| iTrack Enterprise - 2.1F |
iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, and notify staff and customers by email.
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| |  | | Amphis - Customer is a customer database that makes it easier to run your business. It makes it easier to generate quotes and invoices, generate letters, keep track of who owes you money, send reminders, store customer correspondence and sales history. You can mail merge to generate marketing letters and labels, create groups of customers to organise them, customize fields to store information specific to your business, and run various reports. | Size: 2.1 KB License: Shareware Price: 149GBP
Platform: Windows 2000, Windows 2003, Windows Vista, Windows XP | 
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|  | | SU5 Software for Home Sales and Parties
- Tracks Customers
- Prints Orders
- Produces Reports
- Order History Search
- Order Summary
- Customer Labels
Features include:
- Stores customer demographic information. (Name, Address, Phone numbers, Comments)
- Easy customer order entry with automatic fill of description / color / size based on product number.
- Keeps customer prior order history by event.
- View order history by customer.
- Search entire order history to find who... | Size: 10.6 MB License: Shareware Price: $39.95
Platform: Windows 98, Windows Me, Windows XP |
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|  | | SupportSmith is an integrated platform that provides Remote Desktop access and Live Customer Support, establishing secure SSH/2 AES 128-bit encrypted connections between computers, passing through NATs, firewalls and proxies.
SupportSmith offers a suite of support tools to allow for the best interaction with the client and internal users, such as chat, file transfer and remote control. SupportSmith also complements the functionality of Microsoft Remote Desktop and Microsoft Remote... | Size: 4.4 MB License: Freeware
Platform: Windows 2000, Windows 2003, Windows NT, Windows Vista, Windows XP |
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|  | | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily... | Size: 9.2 MB License: Shareware Price: $200
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book, calendar or creating quotes, orders or invoices. | Size: 22.2 MB License: Shareware Price: $95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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| | | vtiger CRM is an open source Customer Relationship Management (CRM) software mainly for Sales force working in small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects. vtiger CRM leverages the benefits of open source software and adds more value to the end-users by providing many enterprise features, such as Microsoft® Outlook® integration, Message Board integration, Email... | Size: 41.5 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003, Unix,Linux |
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|  | | Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood and efficient means possible, email. A configurable auto-reply ensures that... | Size: 1.9 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of saved chat sessions, view visitor's... | Size: 478.7 KB License: Shareware Price: $8.99
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and much more. Now with call center module,... | Size: 52.4 MB License: Shareware Price: $595
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | Book appointments faster with Customer Appointment Manager scheduling software! You won't have to put customers on hold or make them wait in silence while you flip through your paper appointment book. With Customer Appointment Manager, the on-screen calendar lets you see who's available and when. You can quickly search for customers and their appointment details or find available appointment times by employee. With a few clicks of a mouse you can book repeat appointments. The waiting list... | Size: 21.1 MB License: Shareware Price: $295
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows Vista, Windows XP |
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|  | | Download ASP PHP Live Customer Support Web Chat script source code which offer secure and fast connection between clients and support executives for conversation, chat, messaging and online conference. It provides complete business solution technical information product details to webmasters, client and site visitors along with many customizable options to fit with customer need. Chat script provides facility to see visitors host name, IP address and block any unwanted visitors. It helps to... | Size: 1.2 MB License: Shareware Price: $99
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Single operator webchat tool supports one-to-one instant communication between your online customers and website representative. Automated customer support utility provides online guidance facility by which your online customer or site visitor can obtain any kind of support from your customer help desk executives. ASP chat script software is the best real time support utility to extend all type of online business like real estate, stock market, online shopping, air ticket reservation, online... | Size: 1.1 MB License: Shareware Price: 4393INR
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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| | | Live help with this chat customer service for your website. Increase sale and reduce cost. This software will enable you to interact in real-time with the visitors of your website. Include: Visitor monitoring, Operator Iniated Chat, Push UR, Geo localization!Award-Winning live help software. With this live help customer services software, you will be able to constantly monitor the visitors of your website. You will know exactly how many people are visiting your site, which page they're on as... | Size: 707.0 KB License: Shareware Price: $34.95
Platform: Windows 95, Windows 98, Windows NT, Windows XP |
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|  | | Live customer support software instantly provides live help, live support, visitor tracking and proactive sales for your products and services in real time system. Customer support management software allows your web site visitors to connect to your company representatives and have their questions answered by clicking on a live chat button embedded on your website. Whether your online business is travel, real estate, auto sales, web hosting, web design, education, insurance, our help desk... | Size: 1.2 MB License: Shareware Price: 7269INR
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website (showing as much or as little of SimpleHelp as you wish). Your technicians then pick who they connect to and how many sessions they join. When connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Available for a wide range of platform operating systems.... | Size: 16.7 MB License: Shareware Price: $899
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Mac OS X, Windows Vista, Linux, Solaris, Unix |
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|  | | JF7 Jafra Software for Jafra Consulants
- Tracks Customers
- Prints Orders
- Produces Reports
- Order History Search
- Assists with Purchase Order
- Brochure Distribution Report
- Customer Labels
Features include:
- Stores customer demographic information. (Name, Address, Phone numbers, Comments)
- Easy customer order entry with automatic fill of description / shade / size based on catalog number.
- Keeps customer prior order history by campaign and year.
- View order history... | Size: 11.3 MB License: Shareware Price: $39.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | The Customer Invoicing Template is an Excel invoice template with the ability to store invoices, products and customers and perform advanced invoice sales reporting. The database structure of the invoice system allows the insertion, update and quick access to saved products, customers, and historical customer invoices. Product and customer lists can be imported from and exported back to text lists enabling integration with existing inventory and customer reporting management systems. Key... | Size: 293.0 KB License: Shareware Price: $26
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Mac OS X 10.4,Mac OS X 10.5 |
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|  | | Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source... | Size: 9.5 MB License: Freeware
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Customer support solution software enables user to send online and offline message to customer support operator for better interaction. Technical support chat service establishes live chat session between client and webmaster, send offline messages when customer support operator is not available online. Ajax chat software authorizes administrator to change user login ID/password and can permanently block mischief user to enter chat session. Live support utility works on all windows operating... | Size: 1.1 MB License: Shareware Price: 4535INR
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and much more. Now with call center... | Size: 32.2 MB License: Shareware Price: $595
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista, Linux |
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|  | | This is for anyone who delivers newspapers. Now you can easily keep track of customer information. You can know at a glance what customer owes you money, how much, and when money is due, past due and more. Keep detailed address and special delivery instructions. Also know what customers cause problems, and what those problems or complaints are. And any other info you may wish to keep on each customer. You can keep detailed records or info on an unlimited amount of customers. It does'nt matter... | Size: 1.0 MB License: Shareware Price: $9.99
Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows Vista |
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| | | Dialpro is a TAPI Dialer with advanced address book features. The software can control your TAPI device and interacts with it to search customer or contact informations in the address books you configured. If your existing database can be accessed via ODBC they can be searched by Dialpro. LDAP address book management is planned in the near future. It is easy to setup a configuration that searches the customer database when a call arrives at your device to show a call info window that informs... | Size: 2.3 MB License: Shareware Price: $19
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
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|  | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. | Size: 4.6 MB License: Freeware
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
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|  | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. | Size: 4.2 MB License: Freeware
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
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|  | | Easy Time Tracking PRO is a powerful, yet extremely easy-to-use time management and customer billing application. Easy Time Tracking PRO is an ideal solution for the individual contractors who need to know how much time they spent on certain tasks and how many hours they need to bill their clients for. Your company should get a copy of Easy Time Tracking PRO if it needs to track employees' or contractors' time, have the detailed statistics on who and how spends the time on one or several... | Size: 3.8 MB License: Shareware Price: $29.99
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | 4Sales CRM is developed for small and mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries.
4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation. It is easy to install and easy to use, so it starts working for you right away.... | Size: 9.9 MB License: Shareware Price: $199
Platform: Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003 |
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|  | | Easy Time Tracking is a powerful, yet extremely easy-to-use FREE time management and customer billing application. Easy Time Tracking is an ideal solution for the individual contractors who need to know how much time they spent on certain tasks and how many hours they need to bill their clients for. Your company should get a copy of Easy Time Tracking if it needs to track employees' or contractors' time, have the detailed statistics on who and how spends the time on one or several projects,... | Size: 3.5 MB License: Freeware
Platform: Windows 98, Windows XP, Windows 2000, Windows 2003 |
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|  | | Shareware Assistant (SWA) is a program designed to help shareware authors process orders, manage their business, track customer information and offer/ship physical product (through our SwiftCD interface). It can automatically retrieve order mails from registration services, such as RegNow, SWReg, and ShareIt. Order confirmation e-mails are parsed and the data is stored in a local database. Authors can also define custom email templates and write individual key generator DLLs. SWA can send... | Size: 3.6 MB License: Shareware Price: $49.95
Platform: Windows 98, Windows 2000, Windows XP, Windows 2003 |
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|  | | The CarRent database is an application for Car vendors that sell their cars by leasing contracts. It accompanies the work with customers and the calculation of costs and installments. The CarRent database provides the advantage to select the model type, version and equipment characteristics of a car. The customer himself can do this in an easy way. Further more the respective leasing installment is calculated by the application. This enables the possible customer to experience with the prices... | Size: 1.9 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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