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| Queuing Model Excel - 2.0 |
Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.
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| |  | | Vuechat: The ultimate solution for Customer Service and CRM.
Vuechat is set of tools for Web-based Customer Service,
Instant Messaging, VoIP communcations, Video Conference and
the Customer Relationship Management (CRM).
Vuechat allows customers to contact your company representative through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a representative, you can converse with up
to 6 conversations... | Size: 3.1 MB License: Shareware Price: $80
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux,Mac PPC | 
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|  | | Book appointments faster with Customer Appointment Manager scheduling software! You won't have to put customers on hold or make them wait in silence while you flip through your paper appointment book. With Customer Appointment Manager, the on-screen calendar lets you see who's available and when. You can quickly search for customers and their appointment details or find available appointment times by employee. With a few clicks of a mouse you can book repeat appointments. The waiting list... | Size: 21.1 MB License: Shareware Price: $295
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows Vista, Windows XP |
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|  | | Manage customers and leads to increase sales and profits. It a complete system that is the application to track customer information such as contacts and customer notes. - By: <a href="http://www.vsisystems.com/customermanager.htm">Customer Management</a> | Size: 1.5 MB License: Shareware Price: $19.95
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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| | | Omni Customer Support allows you to improve the quality of your customer supportThe underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solutionIt allows new staff to be immediately productive without a costly investment of learning all the known support issuesIt enables you to track the problem areas of your product so you can see what areas need improvement in the next releaseWhy Omni Customer... | Size: 2.1 MB License: Shareware Price: $69
Platform: Windows 2000, Windows XP, Windows 2003, Windows Vista |
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| | | When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup!Customer Backup is a very simple yet powerful CRM Solution that will help small and medium sized business to start a computerized customer database system, maintain it, print reports quickly, schedule appointments, achieve security features and all this at a very reasonable price.Customer Backup is so... | Size: 4.0 MB License: Shareware Price: $30
Platform: Windows XP |
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| | | Tired of waiting 2 minutes for windows to shut down or reboot? Windows is usually waiting a loooong time for programs, processes and services to close/stop before actually shutting down.Run this program once, and after a reboot, Windows will shut down and reboot much faster. The program changes the settings Windows use for closing/stopping programs and services. | Size: 707.0 KB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003 |
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| | | Easy Customers - program is a customer database. The program enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts, send personalized Email messages etc. EasyCustomers makes your services much more efficient. The program allows you to differentiate customers on the basis of criteria that are already available (profession, supervisor, info as to where a customer came from) and customer "statuses" introduced... | Size: 2.2 MB License: Shareware Price: $40
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | Next Generation Point of Sale Software with Handheld Ordering Abilities, Instant Kitchen Alerts, Table Ready Alerts, Delivery Management, Waiting List, Timeclock, Customer Management, Inventory Management and more. Awesome reporting and export tools. Save data to Excel, Word, HTML, Text or XML for easy import into Quicken and other applications.
Simple one machine install makes it a snap to deploy for multiple users. Access HotPotato from any system on the Network, with NO EXTRA SOFTWARE... | Size: 12.9 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003, Pocket PC,Windows Mobile 2003,Windows Mobile 2005,Handheld/Mobile Other |
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|  | | This is for anyone who has their own lawnmowing business. Now you can easily keep track of customers. You can know at a glance what customer is your best or worse. Also know what type of work you have done in the past for this customer, the location and description of the work done, the date, and times the job was started and finished, the fees you charged the customer, and any other information you may wish to keep on each customer or lawnmowing job. You can keep detailed records or info on... | Size: 1.1 MB License: Shareware Price: $14.99
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows Vista |
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| | | There is a dungeon in a kingdom far far away with tons of silver, gold and jewelry waiting to be captured by a brave treasure hunter like you. It is guarded by a huge dragon but since itOCOs very old, it spends most of its time being sound asleep. If you are careful, you can get a chance to explore this ancient Treasure Chamber and get your hands on the loot of numerous crusades. Are you up for the challenge? Looking for some adventures? Then what are you waiting for? Download this... | Size: 4.1 MB License: Shareware Price: $19.95
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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| | | SupportMagic is an on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience online. SupportMagic's multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and knowledgebase technology to manage online sales and customer support. | Size: 0 License: Shareware Price: $100
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista |
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| | | CCAutoSoft has many functions and utilities which are essentials for a cyber cafe. Functions to lock, unlock, restart and shutdown remote computer terminal makes controlling a cyber cafe easier. CCAutoSoft has the capabality to monitor and control a LAN connected computer such as take a look at remote screen, take control of terminal volume control and terminating a running application. Managing a cyber cafe is never easier then before when CCAutoSoft also can transfer any running session... | Size: 11.1 MB License: Shareware Price: $169
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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| | | Customer Relationship Management, Estimating, Quotations, Orders, Invoicing and Surveys. Workflow processes, sales force automation, sales campaigns, reminders and forecasts. Set up customer questionnaires and surveys, capture survey results electronically. Multi-currency and multi-language support. Import and export customer and reporting data to and from spreadsheets. | Size: 5.9 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Unix |
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|  | | Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up internet!
PhoneTray Dialup will notify you when someone is calling while you are online. You can choose to take the call or ignore the call. It's like Internet Call Waiting with no monthly fees, no ads and no spyware.
PhoneTray Dialup allows you to receive and screen phone calls while you are online. The program uses your V.92 modem and Call Waiting service from your... | Size: 1.4 MB License: Shareware Price: $15.95
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | Increase your Sales Income & Customer Satisfaction with Zoom Sales.
Zoomsales is a Powerful, Easy-to-use & Smart Sales Manager, which provides comprehensive, intuitive tools your sales organization need to manage your customer relationships with Fewer costly errors & accelerated time-to-close and increase your sales quickly through the right sales attitude.
With immediate insight into leads originating from any channel they'll provide consistent, informed, and personalized communication... | Size: 7.1 MB License: Shareware Price: $99
Platform: Windows 2000, Windows XP, Windows 2003 |
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|  | | Browser CRM is web based customer management & integrated email. Flexible and powerful CRM - Customer Relationship Management - and Collaboration tools, running in any web browser. Browser CRM is a commercial CRM application, backed by a company with 3 years experience in the sector and with significant expertise in web-enabling small businesses, including migrating from desktop products such as ACT, Goldmine and Maximiser. Why does your small business need Browser CRM? 1. you can have a... | Size: 1.5 MB License: Shareware Price: $199
Platform: , Unix, Linux, Linux GPL, Linux Open Source |
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|  | | Car Sales Organizer Deluxe is a Windows software for car dealers, car salespeople. Software helps car dealers to organize, catalog, and manage all car and customer related information. You can quickly access to your auto customer details, easily keep contact notes, track and manage car sales opportunity, create car sales summaries and client reports, intuitive and simple to manage your old and new car sales. Includes databases: Car Customer, Car Notes, Car Web Resources. Allows to create... | Size: 9.1 MB License: Shareware Price: $75
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | BlueMAGNET is the next generation proximity marketing system (Bluetooth Marketing System). With this software, you can advertise your business and take it to a new level that you couldn't even imagine that it's possible. And best of all, you will not have to pay a penny.
Studies show that a very high percentage of possible customers now are carrying cell phones that are Bluetooth-enabled (Up to 80%). BlueMAGNET relies on this fact to work as a devoted employee to your business. It will... | Size: 1.9 MB License: Shareware Price: $129.95
Platform: Windows 2000, Windows 95, Windows 98, Windows Me, Windows XP |
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|  | | CMS CRM is a Customer Relationship Management (CRM) system designed to help you effectively manage your customer base.
CMS CRM enables you to implement a customer-centric focus within your business to maximise relationships with your customers and increase your business profitability through customer loyalty and marketing/sales opportunities. Store information about customers,contacts,products,prospects,sales,accounts plus lots more!
CMS CRM is developed using our CMS Database Application... | Size: 2.0 MB License: Shareware Price: $189
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | This program helps you to manage your customer information and prints check to your customers. If you need to print a lot of checks, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently. You can customize and save your check setting for your printer. You can locate the customer, print check easily using your printer.
You can try this software for 30 days. However, a 'Trial version,... | Size: 1.4 MB License: Shareware Price: $70
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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| | | SU5 Software for Home Sales and Parties - Tracks Customers- Prints Orders- Produces Reports- Order History Search- Order Summary- Customer LabelsFeatures include:- Stores customer demographic information. (Name, Address, Phone numbers, Comments)- Easy customer order entry with automatic fill of description / color / size based on product number.- Keeps customer prior order history by event.- View order history by customer.- Search entire order history to find who has ordered a particular... | Size: 10.6 MB License: Shareware Price: $39.95
Platform: Windows 98, Windows Me, Windows XP |
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|  | | This program helps you to manage your customer information and prints envelope to your customers. If you need to print a lot of envelopes, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently. You can customize and save your envelope setting for your printer. You can locate the customer, print envelope easily using your printer.
You can try this software for 30 days. However, a... | Size: 1.3 MB License: Shareware Price: $70
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | The mysteries of ancient Egypt are waiting to be discovered. The hieroglyphs which hold the ancient wisdom are waiting to be decrypted. Abandoned temples are ready to show their secrets. They are waiting for you. Uncover the forgotten Egyptian treasures and learn the centuries-old wisdom in this unique word game. It offers three different game modes (and two of them were never seen before), quality music themes and sounds, and hours of addictive play. | Size: 10.2 MB License: Shareware Price: $12.95
Platform: Windows 98, Windows Me, Windows XP, Windows 2000, Windows 2003 |
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| | | Match colorful gems and keep the customers happy! Sell gems and jewelry to smiling customers, but watch out--keep them waiting too long and they'll start to grumble. You'll need to give them a special treat to keep them happy and get the sale! Special tokens allow you to upgrade your shop with more jewelry and customer treats. Happy customers spend big bucks and keep your gem shop open for business! | Size: 7.1 MB License: Shareware Price: $19.95
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP |
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|  | | Amphis - Customer is a customer database that makes it easier to run your business. It makes it easier to generate quotes and invoices, generate letters, keep track of who owes you money, send reminders, store customer correspondence and sales history. You can mail merge to generate marketing letters and labels, create groups of customers to organise them, customize fields to store information specific to your business, and run various reports. | Size: 2.1 KB License: Shareware Price: 149GBP
Platform: Windows 2000, Windows 2003, Windows Vista, Windows XP |
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| | | SU5 Software for Home Sales and Parties
- Tracks Customers
- Prints Orders
- Produces Reports
- Order History Search
- Order Summary
- Customer Labels
Features include:
- Stores customer demographic information. (Name, Address, Phone numbers, Comments)
- Easy customer order entry with automatic fill of description / color / size based on product number.
- Keeps customer prior order history by event.
- View order history by customer.
- Search entire order history to find who... | Size: 10.6 MB License: Shareware Price: $39.95
Platform: Windows 98, Windows Me, Windows XP |
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| | | For those Web surfers that love Firefox, but hate waiting for it to load. Speed the load time dramatically by starting Mozilla Firefox instantly. Runs as an icon in the system tray and is always at your fingertips -- ready to launch Firefox instantly! | Size: 502.0 KB License: Freeware
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser.
Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and... | Size: 3.3 MB License: Shareware Price: $19
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac PPC |
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|  | | For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the... | Size: 9.3 MB License: Shareware Price: $99
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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