| | | | | | | | | | | | | | | Communications / Chat & Instant Messaging
CustomerReach - 3.0 |
Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.
| | | | | Software Description:
Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.
Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.
Visitors on your web site do not need to download any software to chat with you.
While chatting, your spelling is automatically checked. You can use 'QuickText' to send quick responses to commonly asked questions. You can also chat with a supervisor or other agent during a chat with a visitor. Multiple agents can be on a chat and, when a supervisor is in a chat, messages from the supervisor will not be visible to the visitor. Surveys can be created to capture additional information from visitors. Chats can be secured with 128-bit encryption.
The live chat buttons and visitor chat window are fully customizable. You can add your logo, change the layout, graphics and colors to integrate with your web site. You can also display your picture during a chat for a more personal touch. For advanced functionality, CustomerReach supports plug-ins allowing you to extend CustomerReach or integrate with other systems.
During after-hours, visitors can leave a message for you or you can configure CustomerReach to display a custom Web page.
CustomerReach is easy to setup - simply paste the CustomerReach tags onto your web pages.
CustomerReach is available as a server or hosted solution. Free trial. Free live chat version is available. | | Software Requirements: | | No specific requirements | | This software is designed to run on the following operating systems: | | Windows XP, Windows, Windows 2000, Windows 2003 | | CustomerReach Keywords: | | Online, Tracking, Live, Support, Service, Keyword, Message, Instant, Chat, Customer | | Download Link of CustomerReach 3.0: | | | | | | | | | Feedback Summary: | Show All Feedback (0) | | | |  | | | | | CustomerReach related software | | Title / Version / Description | Size | License | Price | | WebSpy Live - Real Time Monitoring 2 2 | 3.7 MB | Shareware | $150 |  WebSpy Live is a real-time monitoring and alert tool for organizational Internet and email usage. Live works in the background and automatically alerts you as Internet or email misuse occurs, facilitating immediate attention to problem areas. Live monitors your Internet and network traffic by monitoring log files produced by a logging device, such as an Internet Gateway, Email or Proxy Server. Using this tool, managers can monitor how much... |
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