| Servers
/ Other Server Applications
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| Easy-CSS 1.01 |
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For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are...
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| Download time: |
| Dialup | (56k) | - | 22 m 34 s |
| ISDN | (128k) | - | 09 m 53 s |
| DSL | (512k) | - | 02 m 29 s |
| Cable | (1024k) | - | 01 m 15 s |
| T1 | (1484k) | - | 52 s |
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| Easy-CSS related software |
| Title / Version / Description |
Size |
License |
Price |
| ManageEngine SupportCenter Plus 6.5 | 31.3 MB | Freeware | | ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.
Trouble Ticketing
Automatically convert the emails sent to Help... |
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| StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0 | 14.3 MB | Shareware | $199 | StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the... |
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| Request Tracker 3.1 | 4.7 MB | Shareware | $149 | Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print... |
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| Scheduleview 3.0.76 | 200.3 MB | Demo | $397 | Easy Appointment Scheduling Software- Web Sync Option Now Available. Easy-to-use appointment scheduling software that makes organizing your day, saving time, and increasing productivity as simple “view and click. PLUS version Synchronizes with QuickBooks Pro and above so that you don't have to enter your data twice in two different programs. View schedules side by side. Great for Accountants, Service Businesses, Medical Practices.
New... |
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| Polar Help Desk Free 4.1 | 9.5 MB | Freeware | | Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while... |
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| Vuechat 1.2 | 3.1 MB | Shareware | $80 | Vuechat: The ultimate solution for Customer Service and CRM.
Vuechat is set of tools for Web-based Customer Service,
Instant Messaging, VoIP communcations, Video Conference and
the Customer Relationship Management (CRM).
Vuechat allows customers to contact your company representative through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a... |
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| Polar Help Desk 4.1 | 9.2 MB | Shareware | $200 | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized... |
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| VueChat Customer Service 1.5 | 3.3 MB | Shareware | $19 | VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser.
Customers and website visitors can reach representatives through Instant... |
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| Customer Appointment Manager 3.0 | 21.1 MB | Shareware | $295 | Book appointments faster with Customer Appointment Manager scheduling software! You won't have to put customers on hold or make them wait in silence while you flip through your paper appointment book. With Customer Appointment Manager, the on-screen calendar lets you see who's available and when. You can quickly search for customers and their appointment details or find available appointment times by employee. With a few clicks of a mouse you... |
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| Simple Dispatcher 2.0.0 | 27.3 KB | Freeware | | For Contractors and Tradesmen,Schedule Requests for Repair Service
Receive Customer phone calls, Enter problem description (can be saved) then view calendar for 2 vehicles, schedule . Calendar can be viewed at any time for dispatching.
Service Slips are stored for tracking purposes until deleted. |
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