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| help desk software - sitehelpdesk - 7.2 |
Help desk software solutions from sitehelpdesk.
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| |  | | The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies *... | Size: 4.3 MB License: Shareware Price: $199
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS 4.0, Mac OS X, Windows CE,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac Other,Unix,Linux,MS-DOS,BEOS | 
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|  | | Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Help Desk for IIS gives you the ability to improve productivity of your IT
service team. It keeps your company... | Size: 4.1 MB License: Shareware Price: $199
Platform: Windows XP, Windows NT, Windows 2000, Windows 2003 |
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|  | | Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It is suitable for any business, big or small, and has many advanced security features. | Size: 3.9 MB License: Shareware Price: $120
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Windows CE |
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|  | | tApCalc Desk is a handy desk calculator for Pocket PC. It provides a simulated paper tape that allows users to record calculations and save them for future reference. Paper tape simulation has many advantages. You can start a calculation and continue adding new calculations till you have entered all data, you can edit wrong data in the calculation without re-entering all data again, you can recalculate the calculations recorded and edited on the tape. The tape can also be saved as a txt file... | Size: 696.0 KB License: Demo Price: $7.95
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|  | | Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. | Size: 951.8 KB License: Shareware Price: $29.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance... | Size: 10.6 MB License: Shareware Price: $799
Platform: Windows 2000, Windows XP, Windows 2003, Linux |
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|  | | AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. T The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email... | Size: 26.2 MB License: Shareware Price: $549
Platform: Windows 2000, Windows XP, Windows 2003 |
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|  | | Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. The user interface has also been updated. | Size: 4.2 MB License: Shareware Price: $169
Platform: Windows 98, Windows 2000, Windows XP |
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|  | | Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click. You can easily minimize, maximize, close, move from one desktop to another and even drop windows to the system tray area (near the clock) using the dockable "Windows... | Size: 1.0 MB License: Shareware Price: $24.95
Platform: Windows 95, Windows 98, Windows NT, Windows 2000 |
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| | | Numara FootPrintsThe Service Desk Management Solution with Unequaled Time to ProductivityUnprecedented in its ease of implementation and configuration, NumaraOao FootPrints® is the most comprehensive and flexible Service Desk Management Solution on the market today.Numara FootPrints is designed to help companies:OCo Align their service desk management functions with the needs of the businessOCo Replace an existing service desk management solution that is not scalable, too expensive to... | Size: 195.3 MB License: Demo
Platform: Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client... | Size: 7.3 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003 |
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|  | | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily... | Size: 9.2 MB License: Shareware Price: $200
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. | Size: 6.0 MB License: Shareware Price: $199
Platform: Windows 98, Windows 2000, Windows XP |
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| | | Desk Clock is a clock application. The following features are included:* Choose from three clock styles: Analog, Digital, and Text. The analog clock includes a seconds hand. * Set a reminder that can display a message, play a sound, and/or run a program. * Show a second clock for an alternate time zone with your choice of clock style. * Many customizeable options that control the look and feel of the clock. * Quick reference calendar. * Easy to setup and use. | Size: 2.2 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 |
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|  | | Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation. | Size: 9.7 MB License: Shareware Price: $179
Platform: Windows 95, Windows 98, Windows NT, Windows 2000 |
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|  | | SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.
SysAid Help Desk Software also provides service management... | Size: 50.3 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux |
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|  | | Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source... | Size: 9.5 MB License: Freeware
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. When you search for a phrase, Instant Knowledge Base will count the number of matches on search words, and give extra weight if all words are matched, then rank the search results accordingly. Perfect for Help-Desk applications and perfect for... | Size: 55.6 MB License: Shareware Price: $29.99
Platform: Windows 2003, Windows Vista, Windows XP |
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|  | | CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 28.5 MB License: Shareware Price: $99
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | tApCalc Desk is a handy desk calculator for Pocket PC. It provides a simulated paper tape that allows users to record calculations and save them for future reference. Paper tape simulation has many advantages. You can start a calculation and continue adding new calculations till you have entered all data, you can edit wrong data in the calculation without re-entering all data again, you can recalculate the calculations recorded and edited on the tape. The tape can also be saved as a txt file... | Size: 0 License: Shareware Price: $7.95
Platform: , Windows CE |
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|  | | Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.
With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk. Interpreting these tests, and formulating a special... | Size: 22.0 MB License: Shareware Price: $129
Platform: Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003, Windows Vista |
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| | | SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning theorganization's network, listing and testing its machines. SysAid providesdetails on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.SysAid <a... | Size: 50.3 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux, Unix |
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|  | | Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.
With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk. Interpreting these tests, and formulating a special... | Size: 22.0 MB License: Shareware Price: $129
Platform: Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003 |
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|  | | Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.
With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk. Interpreting these tests, and formulating a special... | Size: 29.0 MB License: Shareware Price: $129
Platform: Mac OS X |
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|  | | Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per... | Size: 2.3 MB License: Shareware Price: $950
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. | Size: 542.1 KB License: Shareware Price: $249
Platform: Windows XP, Windows 2000, Windows 2003, Windows Vista |
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|  | | Email Announcer brings several new features to Microsoft Outlook. With Email Announcer installed you never have to stop what you're doing to see what just popped into your inbox. Every time you receive a new email, reminder, task, meeting request, or read receipt a customizable announcement is spoken out by one of your favorite Microsoft Agent characters.
Another valuable feature of Email Announcer is read receipt notification. With Email Announcer you never have to wonder if an incoming... | Size: 8.5 MB License: Shareware Price: $19.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | Desk Marker allows to draw on windows with different pensize and color. The visual controls mode allows to mark visual controls like buttons and forms. With the transparency option you can colorize the visual controls. In the freehand mode the pen marker follows your mouse. For all operations like draw and delete are user-defined hotkeys available for easy switching. Desk Marker is specially designed for computer schools or any other operation areas where you have to emphasize window areas. | Size: 1.4 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. AnswerTool works with your existing email and CRM infrastructure to preserve your investment. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and... | Size: 1.2 MB License: Shareware Price: $29.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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