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Business
/ Helpdesk & Remote PC
ENT Server Corporate Edition - 1.4.21 |
Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users
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Software Description:
Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Built using industrial strength MS SQL Server 2000 databases, Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
ENT Server was written, from the ground up, using distributed technologies and each of the modules in ENT is designed to be accessible both in an Intranet LAN environment and over slower Wide Area Network (WAN) or Internet connections. The server can be accessed via a web browser or using the windows clients that we have developed for ENT server, via the HTTP protocol, which means that minimal or no special configuration is required in order to use this software over a WAN, where firewalls and routers may exist.
The ENT Inventory module for ENT Server can be accessed using our windows client, (ENT NetCenter), which includes a number of advanced network auditing capabilities. Using ENT NetCenter you can remotely collect detailed hardware and software information about the machines on the networks that you manage and post this information automatically to your ENT Inventory. This audit process makes uses a service called WMI, which is built into the Windows operating system, so you don't have to deploy any software on remote machines to be able to audit these.
Machines which are not connected to the network can also be audited using EntAudit.exe, a command line auditing utility that is provided with ENT NetCenter.
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| Software Requirements: |
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Helpdesk
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| This software is designed to run on the following operating systems: |
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Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
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| Keywords: |
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Management, Network, Inventory, Audit, Network Management, Helpdesk
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