| |
|
|
Business
Help Desk-99 - 4.0.165 |
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
|
|
|
|
|
Software Description:
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose Help Desk-99 is they found it very easy to understand. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
|
| Software Requirements: |
|
25 MB Hard disk space, Javascript enabled browser
|
| This software is designed to run on the following operating systems: |
|
Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000
|
| Keywords: |
|
Issue Tracking, Helpdesk, Help Desk, Call Center, Customer Support, Help Desk Software, Helpdesk Software, Customer Service, Help Desk System, Helpdesk System
|
| Download Link: |
|
|
|
|
|
|
|
| Feedback Summary: |
Show All Feedback (0)
|
|
|
|
 |
|
|
|
| Help Desk-99 related software |
| Title / Version / Description |
Size |
License |
Price |
| Jitbit HelpDesk 1.9.0 | 542.1 KB | Shareware | $249 |  Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. |
|
| LBE Web Helpdesk 4.0.115 | 2.3 MB | Shareware | $950 |  Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way... |
|
| DataTrack System 2.5.2647 | 12.7 MB | Shareware | $349.99 |  The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk,... |
|
| Freeware HelpDesk CentreDesk Group 3.2.3+ | 28.5 MB | Shareware | $99 |  CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations,... |
|
| StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0 | 14.3 MB | Shareware | $199 |  StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the... |
|
|
|
| Other popular software in this category |
| Title / Version / Description |
Size |
License |
Price |
| MSSQL to MySQL Database Converter 2.0.1.5 | 1.3 MB | Shareware | 1980INR |  Database converter is a powerful tool which makes the conversion from MS SQL server to MySQL easy and reliable. You can even convert your large database which contains thousands of records in a matter of a few seconds even if your database merges multiple tables or rows. The database converter software is fully capable to convert entire database or selected table's records easily and efficiently. MSSql to MySql database migrator supports all... |
|
| AB Invoicing 5.4.1 | 4.3 MB | Shareware | $35 |  A scalable business system that can meet the demands from most small businesses. Start with writing invoices on a single computer and expand to a complete invoicing system run on a network.
A very easy-to-use system that lets you concentrate on the actual business but still be in full control of the money side of it.
The system can handle all types of taxes and also produce all financial reports you need.
Statements, customer history,... |
|
| PortaMail 6.5 4.0.2.2 | 2.2 MB | Shareware | $60 |  PortaMail 6.5 is the complete solution for syncing your Windows Mobile 2003 (SE) devices with Novell Groupwise 7.x+ and earlier. Data is synchronized in both directions, PortaMail synchronizes the Email, Calendar + Reminder Notes, Contacts and Tasks. |
|
|
| Speed Typing 1.40 | 108.7 KB | Freeware | |  Speed Typing allows you to type a long form letter by entering only one word. In the Speed Typing database, you can place more than 100 000 messages, standard phrases, signatures, email addresses, frequently used sentences, URLs, phone numbers, hieroglyphs, etc. You can call up any information from the database just by typing a keyword in any place where it is possible to type words. The program will work with any text editor including e-mail.... |
|
|
|
|
| |
