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|  | | Numara FootPrintsThe Service Desk Management Solution with Unequaled Time to ProductivityUnprecedented in its ease of implementation and configuration, NumaraOao FootPrints® is the most comprehensive and flexible Service Desk Management Solution on the market today.Numara FootPrints is designed to help companies:OCo Align their service desk management functions with the needs of the businessOCo Replace an existing service desk management solution that is not scalable, too expensive to... | Size: 195.3 MB License: Demo
Platform: Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies *... | Size: 4.3 MB License: Shareware Price: $199
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS 4.0, Mac OS X, Windows CE,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac Other,Unix,Linux,MS-DOS,BEOS |
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| | | Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. All products ar e100 percent web browser based. | Size: 297.0 KB License: Shareware Price: $800
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | As IT administrators we need all the help we can get. Paragent is the open source desktop management application that provides the tools you need to get projects done more quickly, stay one step ahead of your users, and adapt to ever changing environments. | Size: 38.1 MB License: Freeware
Platform: Linux, Windows 2000, Windows 2003, Windows NT, Windows Vista, Windows XP |
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| | | Response, the back edge of your company.
A central programme that supports all your venture’s important processes. It is a realised dream which thousands of entrepreneurs today tries.
Response prove that dream. This modular built software helps evolve your company to transparent, efficient and increase-specific surroundings. Towards a venture with a back edge.
Implementing Response is however more than software install. The programme has been based on 6 years intensely succeeds of... | Size: 7.9 MB License: Shareware Price: $949
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile.
Sinergia's business logic is implemented using Windows Workflow Foundation. | Size: 4.4 MB License: Freeware
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.
SysAid Help Desk Software also provides service management... | Size: 50.3 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux |
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|  | | Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how... | Size: 8.4 MB License: Shareware Price: $149
Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000 |
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|  | | Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how... | Size: 9.4 MB License: Shareware Price: $149
Platform: , Mac PPC |
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|  | | Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It is suitable for any business, big or small, and has many advanced security features. | Size: 3.9 MB License: Shareware Price: $120
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Windows CE |
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|  | | versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client... | Size: 7.3 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003 |
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| | | Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your time, servicing and software licensing. Using Report Forge, build sophisticated custom reports, in seconds, for Network Auditor and Network Inventory Manager. | Size: 151.3 KB License: Shareware Price: $1245
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2003, Windows CE |
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|  | | Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source... | Size: 9.5 MB License: Freeware
Platform: Windows XP, Windows 2000, Windows 2003 |
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| | | SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning theorganization's network, listing and testing its machines. SysAid providesdetails on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.SysAid <a... | Size: 50.3 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux, Unix |
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|  | | Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.
With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk. Interpreting these tests, and formulating a special... | Size: 22.0 MB License: Shareware Price: $129
Platform: Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003, Windows Vista |
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|  | | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily... | Size: 9.2 MB License: Shareware Price: $200
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. | Size: 951.8 KB License: Shareware Price: $29.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.
With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk. Interpreting these tests, and formulating a special... | Size: 22.0 MB License: Shareware Price: $129
Platform: Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003 |
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|  | | JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity.
Features:
1. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions.
2. Supports Password Reset/Unlock... | Size: 4.1 MB License: Freeware
Platform: Windows 2000, Windows 2003, Windows Vista, Windows XP |
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|  | | Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report. | Size: 10.3 MB License: Shareware Price: $399
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.
With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk. Interpreting these tests, and formulating a special... | Size: 29.0 MB License: Shareware Price: $129
Platform: Mac OS X |
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|  | | Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. The user interface has also been updated. | Size: 4.2 MB License: Shareware Price: $169
Platform: Windows 98, Windows 2000, Windows XP |
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|  | | Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution. | Size: 10.3 MB License: Shareware Price: $9999
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click. You can easily minimize, maximize, close, move from one desktop to another and even drop windows to the system tray area (near the clock) using the dockable "Windows... | Size: 1.0 MB License: Shareware Price: $24.95
Platform: Windows 95, Windows 98, Windows NT, Windows 2000 |
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|  | | The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser.
One of the most common requests to your help desk is from users that have forgotten their passwords and need them reset. Organizations need a simple, yet secure way to perform this common activity while complying with the control and auditing requirements of Sarbanes-Oxley, SEC and/or HIPAA.
Lieberman Software’s Account... | Size: 5.4 MB License: Shareware Price: $2499
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. | Size: 6.0 MB License: Shareware Price: $199
Platform: Windows 98, Windows 2000, Windows XP |
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|  | | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit... | Size: 33.1 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003, Linux |
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| | | Desk Clock is a clock application. The following features are included:* Choose from three clock styles: Analog, Digital, and Text. The analog clock includes a seconds hand. * Set a reminder that can display a message, play a sound, and/or run a program. * Show a second clock for an alternate time zone with your choice of clock style. * Many customizeable options that control the look and feel of the clock. * Quick reference calendar. * Easy to setup and use. | Size: 2.2 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 |
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|  | | Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation. | Size: 9.7 MB License: Shareware Price: $179
Platform: Windows 95, Windows 98, Windows NT, Windows 2000 |
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|  | | Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Help Desk for IIS gives you the ability to improve productivity of your IT
service team. It keeps your company... | Size: 4.1 MB License: Shareware Price: $199
Platform: Windows XP, Windows NT, Windows 2000, Windows 2003 |
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