| | |
|
|
| Instant Knowledge Base - 1.0 |
Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Perfect for Help-Desk applications and perfect for anyone who wants to track info.
|
|
|
|
|
|
| |  | | Asset Navigator is an integrated Help Desk and IT infrastructure management suite that delivers a complete automated deployment of network audit. It brings a web-based help desk, comprehensive hardware and software inventory, software license compliance, software recognition, tracking of contracts and purchase orders. In addition, Asset Navigator will track contact information for vendors, users, departments and offices. Asset Navigator allows reduction of cost of ownership, proactive... | Size: 20.1 MB License: Shareware Platform: Windows NT, Windows 2000, Windows XP | 
 |
|
|
|  | | The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and... | Size: 40.2 MB License: Shareware Price: $24.95 Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
 |
|
|
|  | | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk... | Size: 43.0 MB License: Freeware Platform: Linux, Windows 2000, Windows 2003, Windows XP | 
 |
|
|
|  | | tApCalc Desk is a handy desk calculator for Pocket PC. It provides a simulated paper tape that allows users to record calculations and save them for future reference. Paper tape simulation has many advantages. You can start a calculation and continue adding new calculations till you have entered all data, you can edit wrong data in the calculation without re-entering all data again, you can recalculate the calculations recorded and edited on the tape. The tape can also be saved as a txt file... | Size: 696.0 KB License: Demo Price: $7.95 Platform: | 
 |
|
|
|  | | AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. T The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email... | Size: 26.2 MB License: Shareware Price: $549 Platform: Windows 2000, Windows XP, Windows 2003 | 
 |
|
|
|  | | Avoid the desk job body. Stay in shape right at your desk. Break Pal teaches a new soft style exercise every 30 minutes to keep you in shape, healthy. Moves that will focus on a certain muscle group and get your heart rate up. Once you learn the move through the simple video instruction, you then will move on to the next screen where you will do the move at a faster pace until you feel you've raised your heart rate and sustained it to your goal.
This whole process is anywhere from 2-5... | Size: 10.7 MB License: Shareware Price: $49.95 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
 |
|
|
|  | | iNET-Office - Fully Customizable with over 100 user definable options. Role based individual and group security. Security specific to individual modules. All modules provide detailed folder and subfolder capabilities to enable your ability to properly organize all of your companies information.DOCUMENT MANAGEMENT: allows you to gain control over the storage, maintenance and distribution of information in your enterprise. With workflow management, role based security controls and audit trails... | Size: 4.9 MB License: Shareware Price: $399 Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
 |
|
|
|  | | Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. | Size: 542.1 KB License: Shareware Price: $249 Platform: Windows XP, Windows 2000, Windows 2003, Windows Vista | 
 |
|
|
|  | | Successful bug tracking has a direct correlation upon the success of software development projects. Your company’s reputation relies on delivering usable software that is delivered on-time, on-budget and with high quality. Defect Tracker is bug tracking software that facilitates document sharing, customer requirements tracking, test case management and bug tracking and management.
With Defect Tracker, you can globalize your quality assurance efforts by providing your team with 100%... | Size: 455.5 KB License: Shareware Price: $30 Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Mac OS X, Windows CE,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source,MS-DOS,AS\/400,OS\/2,OS\/2 Warp,OS\/2 Warp 4,MAC 68k,Mac PPC,Mac Other,Pocket PC,RIM,Symbian,OpenVMS,Netware,BEOS,Java | 
 |
|
|
|  | | Software Planner is a project collaboration tool that allows you to manage all phases of your software development.
In the initial stages of the project, it allows you to post functional specifications and post project related documents (like meeting minutes, client proposals, etc.). As the project progresses, it allows you to post baseline documents (like detailed designs and project plans). As development proceeds, it allows your project managers and developers to track project... | Size: 474.8 KB License: Shareware Price: $35 Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Mac OS X, Windows CE,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source,MS-DOS,AS\/400,OS\/2,OS\/2 Warp,OS\/2 Warp 4,MAC 68k,Mac PPC,Mac Other,Pocket PC,OpenVMS | 
 |
|
|
|  | | Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance... | Size: 10.6 MB License: Shareware Price: $799 Platform: Windows 2000, Windows XP, Windows 2003, Linux | 
 |
|
|
|  | | Do you want to use modern computers to store the paper hill on your desk in digital form? This is no longer a problem. With Paper 2 PDF you can simply scan the documents and then save them with all the sheets in one pdf file. Now you ever have access with the Acrobat Reader with ease. Now it is easy for you to give away or publish your documents in the Internet. This is easy, powerful and modern document management today! | Size: 619.2 KB License: Shareware Price: $19 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 | 
 |
|
|
|  | | The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking,... | Size: 12.7 MB License: Shareware Price: $349.99 Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
 |
|
|
|  | | Desk Marker allows to draw on windows with different pensize and color. The visual controls mode allows to mark visual controls like buttons and forms. With the transparency option you can colorize the visual controls. In the freehand mode the pen marker follows your mouse. For all operations like draw and delete are user-defined hotkeys available for easy switching. Desk Marker is specially designed for computer schools or any other operation areas where you have to emphasize window areas. | Size: 1.4 MB License: Freeware Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP | 
 |
|
|
|  | | Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server. With Alchemy Network Inventory you can not only build comprehensive detailed reports on the network... | Size: 5.0 MB License: Shareware Price: 199USD Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP | 
 |
|
|
|  | | Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication.
Radix includes several sophisticated and fully integrated modules: Help Desk, Knowledge Base, Time Tracking, Contact Management, Email Client, Appointment Scheduling, Project Tracking, Expense Tracking, Employee Signout Board, Products, Client Invoicing, Phone Messages, To Do,... | Size: 26.5 MB License: Freeware Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 | 
 |
|
|
|  | | A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. A Microsoft Access format .mdb on the backend insures you can... | Size: 9.5 MB License: Shareware Price: $479 Platform: Windows 98, Windows 2000, Windows XP | 
 |
|
|
|  | | MetaLAN is a tool for Windows network administrators and support staff. MetaLAN allows administrators to easily Remote Control, wakeup, shutdown, report on hardware and software, registry manipulation, kill errant processes on Windows servers and workstations. Track installed software for license requirements. Make informed decisions on hardware upgrade requirements and support your business case with reports. Easily find what computers a user is logged onto. Export data to CSV HTML... | Size: 3.7 MB License: Shareware Price: $75 Platform: Windows NT, Windows 2000, Windows XP | 
 |
|
|
|  | | Mixes audio files easily. Mix Mp3s, Wav Files and other format. Record the output or play though an amp. Playlists can be setup for ease. Looks and feels like a real mixing desk. | Size: 2.0 MB License: Shareware Price: $34.99 Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 | 
 |
|
|
|  | | Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per... | Size: 2.3 MB License: Shareware Price: $950 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 | 
 |
|
|
|  | | PerfectDesk 7.0 is a state of the art and technology screensaver that uses your computer power to show photos on your virtual 3D desk. This is the next generation of screensavers. With PerfectDesk 7.0 you can select your favourite photos and watch them on your monitor in a spectacular view. Just sit back and relax, while the selected photos are being shown on your virtual desk. This is totally customizable screensaver so you can set your colo | Size: 4.2 MB License: Shareware Price: $14.95 Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 | 
 |
|
|
|  | | CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 28.5 MB License: Shareware Price: $99 Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
 |
|
|
|  | | Desk Clock Pro v1.0.1 is and easy to use fully functional alarm clock for your desktop. Its designed to let the users creativity run wild when it comes to customization by allowing for changes in backgrounds (.bmp, .jpg, and .gif images), clock face colors, and even clock text colors. Taporas software also allows you to use .wav or .mp3 audio files for each individual alarm. This adds to the overall look and feel of the software while giving each user a personalized experience. Other... | Size: 1.6 MB License: Freeware Platform: Windows 98, Windows Me, Windows 2000, Windows XP | 
 |
|
|
|  | | DEKSI Network Audit provides a complete software and hardware inventory of all your network p.c.'s. DEKSI Network Audit is an extremely powerful, feature rich, advanced, but easy to use software system designed to provide network administrators with comprehensive and detailed reporting on all the software and hardware inventory installed on your networked computers. You can view the Information remotely, generate a variety of different reports, as well as track the changes that occurred... | Size: 3.1 MB License: Shareware Price: $299 Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP | 
 |
|
|
|  | | , and more.
Field of applications: Product or Service Selection: Tourism, Electronics, Technical Guidance, Sports Tools, Fashion, License Guidance, Financial Services, Human Resources, Helpdesk, Complex Web Navigation, Personality Tests, Public Services, Gift Finder, and many more.
5 Star Rating, Editors Choice Award. | Size: 13.9 MB License: Shareware Price: $262 Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Mac OS X, Windows Vista, Windows Media Center Edition 2005, Windows Mobile 2003, Windows Mobile 2005, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, MAC 68k, Mac PPC, Mac OS 9, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other | 
 |
|
|
|  | | tApCalc Desk is a handy desk calculator for Pocket PC. It provides a simulated paper tape that allows users to record calculations and save them for future reference. Paper tape simulation has many advantages. You can start a calculation and continue adding new calculations till you have entered all data, you can edit wrong data in the calculation without re-entering all data again, you can recalculate the calculations recorded and edited on the tape. The tape can also be saved as a txt file... | Size: 0 License: Shareware Price: $7.95 Platform: , Windows CE | 
 |
|
|
|  | | oducts, adapt to corporate design, service package, and more.
Field of applications: Product or Service Selection: Tourism, Electronics, Technical Guidance, Sports Tools, Fashion, License Guidance, Financial Services, Human Resources, Helpdesk, Complex Web Navigation, Public Services, Gift Finder, and many more.
5 Star Ratings, Awards, Editors Choice. | Size: 14.0 MB License: Shareware Price: $1302 Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Linux | 
 |
|
|
|  | | GenSaver is a screen saver based desktop messaging system allowing your PC to collect messages for you whilst you are away from your desk. The type of messages you would normally find stuck to your monitor on small pieces of sticky paper which are easily mislaid and may also contain unintelligible handwriting!Visitors to your desk can leave messages which appear on your screen as virtual sticky notes - if privacy is required then the "Private Message" selection will store the message to a... | Size: 307.0 KB License: Shareware Price: $15 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP | 
 |
|
|
|  | | QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties. You don't need to hire a consultant to get a mulituser capable... | Size: 7.1 MB License: Shareware Price: $299 Platform: Windows 98, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
 |
|
|
|
|
|
|