| | | HelpSTAR - Help Desk Software - 2009.02 |
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: A· Problem Management and Incident Management A· Change Management A· Knowledge Management A· Dashboards for real time Tacti
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| More on Help Desk Software |
|  | | The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion -... | Size: 172.0 MB License: Shareware Price: $0.01
Keywords: Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Software - Web Help Desk - Webhelpdesk - Windows | 
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|  | | Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools,... | Size: 4.0 KB License: Freeware Price: $147
Keywords: Customer Service Software - Help Desk Software - Live Chat Software |
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|  | | AwebDesk Help Desk is an IT support software that provides the easiest way to manage customers and its support requests with a centralized platform, route and delegate requests quickly and easily. Customers can submit their support ticket online or via email and use the portal to view and manage their tickets. Using AwebDesk Help Desk Software, centralize all your customer requests at one place, assign it to different support staff (or let the software do this based on your rules), keep track... | Size: 12.4 MB License: Comercial Price: $149
Keywords: Awebdesk - Help Desk Software - It Help Desk Software - It Support Software |
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|  | | Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company... | Size: 4.1 MB License: Shareware Price: $199
Keywords: Help Desk - Helpdesk - Support Desk - Web Based - Web-based - Web-based Help Desk - Web-based Helpdesk |
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|  | | Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, network inventory, network monitoring, IT reporting, network configuration management, built-in TFTP server, SNMP v3 management, Active Directory management, Green IT support, SQL server monitoring, warranty renewal tracking, UPS power management, cloud services tracking, and IT community into one... | Size: 29.0 MB License: Freeware
Keywords: Active Directory Management - Help Desk Software - Network Inventory - Network Management - Network Monitoring - Network Troubleshooting - Pc Power Manager - Rfq Request For Quote - Snmp V3 Tools - Sql Server Monitoring |
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|  | | Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your... | Size: 218.2 MB License: Shareware Price: $199
Keywords: Call Tracking - Help Desk Software - It Support Ticket Handling - Service Desk Software |
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|  | | Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. All products ar e100 percent web browser based. | | Size: 297.0 KB License: Shareware Price: $800 |
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|  | | CrossTec ResQDesk help desk software provides detailed recording and tracking of user help requests. Routing, tracking and resolving technical support issues are very easy with this powerful module. CrossTec ResQDesk is a web-based solution that features advanced implementation of ITIL processes, and is available as a standalone application, as part of a companya€™s overall management suite, or as a plug-in to CrossTec EMS. Simplified HTML based help desk... | Size: 67.2 MB License: Shareware
Keywords: Help Desk - Help Desk Software - Management - Support - Support Management - Technical Support |
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| | | Issue Tracking Advanced is a Help Desk software system designed for tracking work orders, tasks, defects, bugs and various other issues. It allows you to manage your customer and project lists, define a scope of work for every project, set start and due date, provide cost estimation, organize issues, tasks, bugs etc into distinct work orders. Workflow process is customised individually for every issue. Every issue can be assigned to a project member responsible for its... | Size: 410.0 KB License: Shareware Price: $50
Keywords: Bug - Bug Tracker - Help Desk - Help Desk Software - Issue - Issue Tracker |
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|  | | Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. | Size: 11.0 MB License: Shareware Price: $1600
Keywords: Crm - Customer Support - Help Desk Software - Helpdesk - Helpdesk Software - Itil - Itsm - Software - Web Based |
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|  | | Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. √ User Call Logging and Self Help Internal staff may log support calls directly from a link on your Intranet using... | Size: 10.7 MB License: Demo Price: $800
Keywords: Crm - Customer Support - Help Desk Software - Helpdesk - Helpdesk Software - Itil - Itsm - Software - Web Based |
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|  | | Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests. Web Tracks includes a comprehensive Help Desk system. This... | Size: 25.9 MB License: Shareware Price: $345
Keywords: Asset Management - Help Desk - Pc Inventory - Software Audit |
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|  | | No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features:... | Size: 172.0 MB License: Freeware
Keywords: Free - Help Desk - Helpdesk - Microsoft - Software - Web Help Desk - Webhelpdesk - Windows |
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|  | | The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast. Enabling Continuous, Re-Usable, & Measurable Business Value - The Instant Business Network Software is a well balanced software application that caters to a variety of user types. This combined balance of usability, technology, and ease... | Size: 30.5 MB License: Shareware Price: $990
Keywords: Collaboration - Help Desk - Instant Messaging - Project Management |
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|  | | The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy... | Size: 109.0 MB License: Shareware Price: $144
Keywords: Automatic Router - Intuitive Tracker - Route - Route Request - Router - Tracker |
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|  | | A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. A Microsoft Access format .mdb on the backend insures you can... | Size: 9.5 MB License: Shareware Price: $479
Keywords: Crm - Customer Support - Help Desk - It Help Desk |
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|  | | Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance... | Size: 10.6 MB License: Shareware Price: $799
Keywords: Akeni - Business Im - Chat - Conference - Corporate Im - Email - Enterprise Im - Help Desk - Instant Messaging - Live Help |
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|  | | Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99.... | Size: 5.0 MB License: Shareware Price: $180
Keywords: Call Center - Call Tracking - Customer Service - Customer Support - Help Desk - Help Desk Software - Help Desk System - Helpdesk - Helpdesk Software - Helpdesk System |
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|  | | QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties. You don't need to hire a consultant to get a mulituser capable... | Size: 7.1 MB License: Shareware Price: $299
Keywords: Customer Support - Quad Help Desk Pro - Windows Based Customer Support |
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|  | | SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory. SysAid Help Desk Software also provides service management... | Size: 50.3 MB License: Freeware
Keywords: Asset Management - Audit - Hardware - Helpdesk - Inventory - Network - Software - Support |
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|  | | VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and... | Size: 3.3 MB License: Shareware Price: $19
Keywords: Business - Chat - Client - Corporate - Crm - Customer - Customer Service Software - Customer Support Software - Express - Help Desk |
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