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| Responsive Knowledgebase - 1.01 |
RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
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| |  | | PerfectDesk 7.0 is a state of the art and technology screensaver that uses your computer power to show photos on your virtual 3D desk. This is the next generation of screensavers. With PerfectDesk 7.0 you can select your favourite photos and watch them on your monitor in a spectacular view. Just sit back and relax, while the selected photos are being shown on your virtual desk. This is totally customizable screensaver so you can set your colo | Size: 4.2 MB License: Shareware Price: $14.95 Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 | 
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|  | | SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.
SysAid Help Desk Software also provides service management... | Size: 50.3 MB License: Freeware Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux | 
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|  | | Desk Clock Pro v1.0.1 is and easy to use fully functional alarm clock for your desktop. Its designed to let the users creativity run wild when it comes to customization by allowing for changes in backgrounds (.bmp, .jpg, and .gif images), clock face colors, and even clock text colors. Taporas software also allows you to use .wav or .mp3 audio files for each individual alarm. This adds to the overall look and feel of the software while giving each user a personalized experience. Other... | Size: 1.6 MB License: Freeware Platform: Windows 98, Windows Me, Windows 2000, Windows XP | 
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|  | | Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how... | Size: 8.4 MB License: Shareware Price: $149 Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000 | 
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|  | | Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how... | Size: 9.4 MB License: Shareware Price: $149 Platform: , Mac PPC | 
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|  | | JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity.
Features:
1. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions.
2. Supports Password Reset/Unlock... | Size: 4.1 MB License: Freeware Platform: Windows 2000, Windows 2003, Windows Vista, Windows XP | 
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|  | | tApCalc Desk is a handy desk calculator for Pocket PC. It provides a simulated paper tape that allows users to record calculations and save them for future reference. Paper tape simulation has many advantages. You can start a calculation and continue adding new calculations till you have entered all data, you can edit wrong data in the calculation without re-entering all data again, you can recalculate the calculations recorded and edited on the tape. The tape can also be saved as a txt file... | Size: 0 License: Shareware Price: $7.95 Platform: , Windows CE | 
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|  | | As IT administrators we need all the help we can get. Paragent is the open source desktop management application that provides the tools you need to get projects done more quickly, stay one step ahead of your users, and adapt to ever changing environments. | Size: 38.1 MB License: Freeware Platform: Linux, Windows 2000, Windows 2003, Windows NT, Windows Vista, Windows XP | 
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|  | | Avoid the desk job body. Stay in shape right at your desk. Break Pal teaches a new soft style exercise every 30 minutes to keep you in shape, healthy. Moves that will focus on a certain muscle group and get your heart rate up. Once you learn the move through the simple video instruction, you then will move on to the next screen where you will do the move at a faster pace until you feel you've raised your heart rate and sustained it to your goal.
This whole process is anywhere from 2-5... | Size: 10.7 MB License: Shareware Price: $49.95 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | GenSaver is a screen saver based desktop messaging system allowing your PC to collect messages for you whilst you are away from your desk. The type of messages you would normally find stuck to your monitor on small pieces of sticky paper which are easily mislaid and may also contain unintelligible handwriting!Visitors to your desk can leave messages which appear on your screen as virtual sticky notes - if privacy is required then the "Private Message" selection will store the message to a... | Size: 307.0 KB License: Shareware Price: $15 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP | 
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|  | | QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties. You don't need to hire a consultant to get a mulituser capable... | Size: 7.1 MB License: Shareware Price: $299 Platform: Windows 98, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | Response, the back edge of your company.
A central programme that supports all your venture’s important processes. It is a realised dream which thousands of entrepreneurs today tries.
Response prove that dream. This modular built software helps evolve your company to transparent, efficient and increase-specific surroundings. Towards a venture with a back edge.
Implementing Response is however more than software install. The programme has been based on 6 years intensely succeeds of... | Size: 7.9 MB License: Shareware Price: $949 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. T The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email... | Size: 26.2 MB License: Shareware Price: $549 Platform: Windows 2000, Windows XP, Windows 2003 | 
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|  | | SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning theorganization's network, listing and testing its machines. SysAid providesdetails on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.SysAid <a... | Size: 50.3 MB License: Freeware Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux, Unix | 
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|  | | BigAnt Messenger is a 360C solution for staff daily communication and bridges the gap between website visitors and your help desk staff.
BigAnt's unique Live Chat is a value-added feature lets you host an instant text messaging system between your website visitors and help desk staff. The visitors to your website can start conversation with your helpdesk staff and sales people in one click.Host BigAnt Live Chat on your website for only $1.
Key Features for BigAnt Live Chat:
1.Host... | Size: 12.2 MB License: Shareware Price: $1 Platform: Windows 2003, Windows Vista, Windows XP | 
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|  | | VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser.
Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and... | Size: 3.3 MB License: Shareware Price: $19 Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac PPC | 
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|  | | The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and... | Size: 40.2 MB License: Shareware Price: $24.95 Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | CSMD allows you to quickly and easily mix audio for live playback, also allows you to record the output. Other features include a build in CD Player, Autofades, Track Editing. Originally designed for theatre use has many different uses. Looks and feels like a real mixing desk. Download a demo today and see how each the software is to use. | Size: 2.4 KB License: Shareware Price: $59.99 Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | Anyone who has provided technical support to users knows that problems rarely only happen once. Time and again, the same old problems will rear their ugly heads. There are plenty of times you'll remember the problem, but not the solution. Most knowledgebases are unweildy things that slow you down more than help, if you're lucky enough to have one at all.
Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded... | Size: 1 B License: Shareware Price: $24.97 Platform: Windows 98, Windows Me, Windows XP, Windows 2000, Windows 2003 | 
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|  | | Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge... | Size: 6.8 MB License: Shareware Price: 500EUR Platform: Windows 2000, Windows 2003, Windows XP | 
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|  | | Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99.... | Size: 5.0 MB License: Shareware Price: $180 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 | 
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|  | | ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff... | Size: 15.4 MB License: Shareware Price: $630 Platform: Windows NT, Windows 2000, Windows XP | 
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|  | | Pretend you're an astronaut and circle the moon from the comfort of your own desk with this realistic screensaver. Watch as the moon appears before you, complete with real craters and mountains, based on rendered topology maps. The whole thing is animated in 3D, and is astronomically accurate and photo-realistic in quality. More than 9,000 stars make up the background and each one is in its correct position and appears with realistic brightness and colour. Arbitrary camera flyby trajectory... | Size: 1.5 MB License: Shareware Price: $14.95 Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 | 
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|  | | NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track and manage calls, issues, jobs, requests or work orders.
With its very user-friendly environment, no intense training is needed to learn to use it. Flexible, NewWayService adapts itself to your needs, whether you are a major corporation or a self-employed worker.
NewWayService base modules are: work... | Size: 20.8 MB License: Shareware Price: $192 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | is a multi-user international clock program. It displays as many clocks as you like with different time zones, different clock styles and different window styles all on one screen. It can be used as a time calculator or a screen saver as well. Clockmate is right for you if you need to know the time of a city or a country instantly. If you are an international traveller or a telecommuter, or if you work with a customer call centre, an airport service desk or a hotel service desk, Clockmate... | Size: 15.5 MB License: Shareware Price: $29.99 Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP | 
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|  | | This is an advanced tool for batch conversion with lot of image processing features from rotating, image resizing, adding an anti-theft "X", overlaying text and/or a logo onto the image to more advanced requirements such as leveling RGB, HSL, brightness, contrast, gamma, adding IPTC information such as captions, copyright or photographer name, etc... In contrast to other batch converters, "Picture-Desk" enables you to select individual images or select groups of images (as many groups as you... | Size: 1.3 MB License: Shareware Price: $49.99 Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | This is an advanced tool for batch conversion with lot of image processing features from rotating, image resizing, adding an anti-theft "X", overlaying text and/or a logo onto the image to more advanced requirements such as leveling RGB, HSL, brightness, contrast, gamma, adding IPTC information such as captions, copyright or photographer name, etc... In contrast to other batch converters, "Picture-Desk" enables you to select individual images or select groups of images (as many groups as you... | Size: 1.4 MB License: Shareware Price: $49.99 Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | Currency Convertion right at your desk. Just type a value, select source and target currencies, press "Convert" button and get result. | Size: 442.2 KB License: Freeware Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | Asset Navigator is an integrated Help Desk and IT infrastructure management suite that delivers a complete automated deployment of network audit. It brings a web-based help desk, comprehensive hardware and software inventory, software license compliance, software recognition, tracking of contracts and purchase orders. In addition, Asset Navigator will track contact information for vendors, users, departments and offices. Asset Navigator allows reduction of cost of ownership, proactive... | Size: 20.1 MB License: Shareware Platform: Windows NT, Windows 2000, Windows XP | 
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