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| Desktop Pinger - 1.2 |
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online.
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| |  | | Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc. | Size: 908.0 KB License: Freeware
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP | 
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|  | | NetWrix Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges.Password management is the most common IT support issue bringing most helpdesk workload in many organizations. Password complexity and expiration policy... | Size: 1.1 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003, Windows Vista |
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| | | Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges.Password management is the most common IT support issue bringing most helpdesk workload in many organizations. Password complexity and expiration policy requirements lead... | Size: 1.1 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | The organization software “Zeta Helpdesk” for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets). | Size: 70.2 MB License: Freeware
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to... | Size: 10.3 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003 |
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|  | | ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system, a forum, helpdesk support system, integration with Froogle, and full built-in compatibility with many payment processing companies including PayPal, 2CO, WorldPay, LinkPoint, Protx and more. It also includes a full backoffice solution for managing... | Size: 3.2 MB License: Freeware
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003, Mac OS X, Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source,MAC 68k,Mac PPC,Mac Other,BEOS |
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|  | | Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source... | Size: 9.5 MB License: Freeware
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client... | Size: 7.3 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003 |
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|  | | SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.
SysAid Help Desk Software also provides service management... | Size: 50.3 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux |
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|  | | Horizon is a powerful CRM with links to Sage & Quickbooks
Features include
Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders,
Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base,
Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more
Look after your customers before someone else does !! | Size: 33.4 MB License: Freeware
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | The ATAF-Support program is a FREE online web database application that can handle online support request. The ATAF-Support program is used on this site.
ATAF-support runs on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
The... | Size: 49.3 KB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows CE,Linux |
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|  | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. | Size: 4.6 MB License: Freeware
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
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|  | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. | Size: 4.2 MB License: Freeware
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
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|  | | The Disk Performance Analyzer for Networks is a stand-alone utility that detects and reports fragmentation-related performance loss on networked systems. The Performance Analyzer provided never before available single-point analysis of systems requiring defragmentation attention to achieve optimal performance. With Disk Performance Analyzer for Networks you can zero in on the machines that need attention and handle them before they turn into a helpdesk problem.
After installing and... | Size: 4.8 MB License: Freeware
Platform: Windows NT, Windows XP, Windows 2000 |
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|  | | ScreenStream lets others 'watch' your screen while you work. It can be used as the modern equivalent of the overhead projector. When you run this program on your computer anyone else on your network (or even the internet) can view what is on your screen by typing the link (and optional access code) into their internet browser. They can continue to watch your screen until you close the program.
Typical Applications:
~ In boardroom presentation (if everyone has a laptop it will replace... | Size: 125.0 KB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003 |
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| | | NetWrix Desktop Password Reset gives users ability to securely manage their local computer passwords and resolve account lockouts in a self-service fashion without gaining privileged access to computers. The product provides secure password management for computers in disconnected and non-domain environments, for example, laptops which are not a members of domain.Most organizations typically restrict administrative access to their computers and users don't know local Administrator password... | Size: 635.0 KB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003, Windows Vista |
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| | | The software industry begins to acknowledge more and more the strong influence brought by the Microsoft .Net Framework in all aspects of programming. The new development IDE provided by Visual Studio enhances the ability of the programmers to author their products in a fast and easy manner. PlusSuite was designed to match these models and therefore it was written for the .Net Framework and streamlined to take advantage of all the rich features provided by Visual Studio. The controls and... | Size: 7.6 MB License: Freeware
Platform: Windows 98, Windows Me, Windows 2000, Windows XP |
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|  | | Need free, but reliable software to gain an access to your remote PC from any remote place in the world? You have found a solution.
From this moment remote control PC process is not a problem any more. You may get a reliable and free access to your home or office PC from any place in the world being even at a resort with your laptop or netbook. Remote Control PC is a real treasure for all private users.
The software displays the remote computer's desktop on your local screen and lets you... | Size: 3.3 MB License: Freeware
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit... | Size: 33.1 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003, Linux |
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|  | | This Enterprise Desktop Management Software provides Remote Configurations, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports.
Desktop Central helps Network Administrators to reduce Helpdesk calls by proactively configuring the systems & user profiles with its predefined configurations & automated patch deployment. It is meant for Enterprises and not for home users.
Key Features
Supports... | Size: 33.9 MB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003 |
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|  | | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk... | Size: 43.0 MB License: Freeware
Platform: Linux, Windows 2000, Windows 2003, Windows XP |
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