| | | Help Desk-99 - 4.0.165 |
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
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|  | | Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Features: * Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. * Sensibly priced:- Many of our customers have told us they looked at... | Size: 4.4 MB License: Shareware Price: $900
Keywords: Call Center - Call Tracking - Customer Service - Customer Support - Help Desk - Help Desk Software - Help Desk System - Issue Tracking - Problem Resolution | 
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|  | | HelpDesk software is shared by all members of a support area. The most important being first point of contact for the helpdesk; (the staff that receive job requests for later resolution), where accuracy and appropriate decision making must be quick and efficient. Helpdesk software generally provides a common database that is used by support staff to provide professional and prompt service. Information can be collected, shared and used to assist in the resolution of support... | Size: 20.0 KB License: Freeware
Keywords: Call - Call Log - Call Tracker - Log - Log Call - Track |
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|  | | ExoPHPDesk is a free php helpdesk software. It is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. | Size: 280.1 MB License: Shareware Price: $25
Keywords: Exophpdesk - Webuzo |
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|  | | SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. Main features are: - very fast User Interface (transmitted are just data by Ajax... | Size: 3.8 MB License: Shareware Price: $199
Keywords: Customer Support - Helpdesk Software - Mail Handling - Support Software - Trouble Ticket Software |
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|  | | Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise. Ensure compliance with corporate configuration standards using the... | Size: 49.2 KB License: Shareware Price: $1600
Keywords: Active Directory - Dna - Helpdesk - Helpdesk Software - Netsupport - Web Based |
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|  | | Employ Microsoft Outlook as powerful Helpdesk-solution for customer enquiry at Offices + assistants. This additional software supports you when you at the keeping + start of the Secretary text modules for your helpdesk. One receives a preset folder structure with the typical topics that happen in customer enquiry Offices + assistants, together with suggestions for boilerplates which often can be sorted into these segments. The Secretary text phrases allow a multi-user network so that with a... | Size: 246.0 KB License: Freeware
Keywords: Customer Support - E-mail Support - Helpdesk - Helpdesk Software - Microsoft Outlook - Secretary Textmodules - Text Modules |
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|  | | Try Microsoft's Outlook as powerful Helpdesk solution for customer enquiry to Hotel- / Pensions. One receives a specified structure with the typical topics which turn up in customer enquiry Hotel- / Pensions, together with suggestions for boilerplates which normally can be expected in these helpdesk areas. The Add-in for the Reply-Butler supports you when you with construction / administration of the Hotel-text modules for the helpdesk. All text ideas already have bilingual headlines / were... | Size: 245.0 KB License: Freeware
Keywords: Customer Support - E-mail Support - Helpdesk - Helpdesk Software - Hotel Textmodules - Microsoft Outlook - Text Modules |
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|  | | Employ MS-Outlook as Helpdesk solution for customer enquiry at Mode- + Fashion companies. You will get a predefined organisational structure with the usual questions which turn up in customer enquiry Mode- + Fashion companies, accompanied by starting points for text modules that often can be sorted into these areas. All templates for text modules already have bilingual headlines + were marked with icons to find them easily. This folder structure will be used in MS-Outlook with the software... | Size: 246.0 KB License: Freeware
Keywords: Customer Support - E-mail Support - Fashion Textmodules - Helpdesk - Helpdesk Software - Microsoft Outlook - Text Modules |
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|  | | ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff... | Size: 15.4 MB License: Shareware Price: $630
Keywords: Clipper - Crm - Customer Support - Dublin - Evaluation - Free Download - Help Desk - Help-desk - Helpdesk - Ireland |
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|  | | This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you... | Size: 45.0 MB License: Demo
Keywords: Call - Call Center - Callcenter - Helpdesk - Helpdesk For Free - Helpdesk Software - Knowledge Base - Knowledgebase - Pdf - Service |
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|  | | Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. √ User Call Logging and Self Help Internal staff may log support calls directly from a link on your Intranet using... | Size: 10.7 MB License: Demo Price: $800
Keywords: Crm - Customer Support - Help Desk Software - Helpdesk - Helpdesk Software - Itil - Itsm - Software - Web Based |
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|  | | CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 5.4 MB License: Freeware
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory |
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|  | | The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion -... | Size: 172.0 MB License: Shareware Price: $0.01
Keywords: Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Software - Web Help Desk - Webhelpdesk - Windows |
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|  | | The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking,... | Size: 12.7 MB License: Shareware Price: $349.99
Keywords: Call Center - Customer Support - Defect Tracking - Help Desk Software - Helpdesk - Helpdesk Software - Issue Tracking - Support Management - Trouble Ticket - Work Order Management |
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|  | | CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 28.5 MB License: Shareware Price: $99
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory |
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|  | | fullremotedisplay is an easy to use remote control software,only one exemodule,both server and client. FullRemoteDisplay allows the user to control any computer via internet or intranet. Now many people have more than one computer. Imagine, you can sit at the same place and control your computers anywhere. You can help your client to solve problems on their computers. Also,You can do a remote watching software by the development kit, as school, You can know all of you student what they... | Size: 956.0 KB License: Shareware Price: $20
Keywords: Remote Display - Remote Helpdesk - Remote Monitor |
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|  | | Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. | Size: 11.0 MB License: Shareware Price: $1600
Keywords: Crm - Customer Support - Help Desk Software - Helpdesk - Helpdesk Software - Itil - Itsm - Software - Web Based |
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|  | | No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features:... | Size: 172.0 MB License: Freeware
Keywords: Free - Help Desk - Helpdesk - Microsoft - Software - Web Help Desk - Webhelpdesk - Windows |
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|  | | For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. It is now possible to dramatically reduce this time by having the exact information required emailed directly to you - without the client doing any work! By simply selecting the options you need, you can create a custom 'Monkey' which can be emailed to the client. Once run, the Monkey will gather the information and... | Size: 358.5 KB License: Shareware Price: $29.95
Keywords: Helpdesk - Information - Plugin - Reports - Retrieval - Support - System - Text - Tools - Xml |
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|  | | Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise. Ensure compliance with corporate configuration standards using the... | Size: 67.5 MB License: Shareware Price: $1600
Keywords: Dna - Helpdesk - Helpdesk Software - Itil - Netsupport - Service Desk - Servicedesk - Web Based |
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|  | | Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT departmenta€™s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call management, increasing efficiency which allows staff to focus on problem resolution. The solution is easy to deploy, in days, not weeks - and is affordable for organisations that need a quick start in... | Size: 146.3 MB License: Shareware Price: $750
Keywords: Customer Services - Help Desk - Helpdesk - Service Desk - Support - Technical Support |
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|  | | CCS Help Desk leverages the power of Microsoft Exchange Server, Microsoft Outlook, and the Web to bring you a simple, efficient and effective help desk, customer support and ticket tracking system. It is ideal for companies and organizations that are overwhelmed by user or customer requests and issues. How many times have you said, "I know we fixed that last month, but don't remember exactly what we did?" Now, you can just refer back to the completed ticket, which contains a record of who... | Size: 2.9 MB License: Freeware Price: $295
Keywords: Exchange Support - Helpdesk - Helpdesk Software - Outlook - Track Issues - Trouble Ticket |
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