| Business
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| ieSupportManager 1.63 |
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ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its...
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| Download time: |
| Dialup | (56k) | - | 37 m 33 s |
| ISDN | (128k) | - | 16 m 26 s |
| DSL | (512k) | - | 04 m 07 s |
| Cable | (1024k) | - | 02 m 04 s |
| T1 | (1484k) | - | 01 m 26 s |
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| ieSupportManager related software |
| Title / Version / Description |
Size |
License |
Price |
| Jitbit HelpDesk 1.9.0 | 542.1 KB | Shareware | $249 |  Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. |
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| Responsive Knowledgebase 1.01 | 437.0 KB | Shareware | $49 |  Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Here's an example:
A user calls in and... |
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| Polar Help Desk Free 4.1 | 9.5 MB | Freeware | |  Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while... |
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| Polar Help Desk 4.1 | 9.2 MB | Shareware | $200 |  Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized... |
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| Help Desk for IIS 2.1 | 4.1 MB | Shareware | $199 |  Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Help Desk for IIS gives you the ability to improve productivity... |
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| LBE Web Helpdesk 4.0.115 | 2.3 MB | Shareware | $950 |  Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way... |
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| The Help Desk Toolkit 2.5 | 4.3 MB | Shareware | $199 |  The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your... |
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| ATAF-Support 1.5 | 49.3 KB | Freeware | |  The ATAF-Support program is a FREE online web database application that can handle online support request. The ATAF-Support program is used on this site.
ATAF-support runs on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the... |
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| Problem Solved 4.6 | 6.0 MB | Shareware | $199 | | Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. |
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| Easy-CSS 1.01 | 9.3 MB | Shareware | $99 | | For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.... |
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