|  | | iReport is a multi-user, multi-project bug tracking/incident reporting/defect tracking/issue tracking system for software development projects. It comes with a full, easy to use Windows installer. Features include:- browser-based user interface, allocation of incidents to team members, email notification, file attachments, detailed issue history, issue searching and an admin interface for creating users, projects and permissions. iReport is also available for Linux and works with MySQL,... | Size: 25.9 MB License: Shareware Price: $102.23 Platform: Windows 98, Windows 2000, Windows XP, Linux | 
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|  | | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily... | Size: 9.2 MB License: Shareware Price: $200 Platform: Windows XP, Windows 2000, Windows 2003 | 
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|  | | Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source... | Size: 9.5 MB License: Freeware Platform: Windows XP, Windows 2000, Windows 2003 | 
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|  | | iTrack Workgroup is a problem tracking database for support of internal users.
iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT. Because the database is stored in Microsoft Access format, you can use any of the features available in Access to manipulate your data. Any query can be exported to Excel XLS,... | Size: 13.4 MB License: Shareware Price: $99 Platform: Windows 95, Windows 98, Windows NT, Windows 2000 | 
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|  | | The program helps IT departments with change, incident, purchase, and dependency management. FactotumNOW integrates into existing availability monitoring (HP SIM and GFI NSM) and monitors availability itself. It generates disk growth prognostics, allows for close customer interaction through e-mail and a web frontend, includes a knowledge base solution (that assists during incident management), and asset management functionality (based on data collection of Active Directory, WSUS, HP SIM, GFI... | Size: 180.7 MB License: Shareware Price: $549 Platform: Windows XP, Windows 2000, Windows 2003 | 
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|  | | HIPAA Security Rule Assistant provides HIPAA covered entities a program to learn and understand the HIPAA Security Rule. It contains Risk Analysis worksheet, sample policy templates, sample disaster recovery plan, and a sample Incident Report form. It also has areas to tract actions taken and enter policies and procedures developed to meet the requirements of the rule. You can view the entire rule or portions thereof. Enter and track actions taken, enter comments, and more. A simple word... | Size: 7.9 MB License: Shareware Price: $69.95 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | The Keys Program is an easy to use database for businesses to keep track of keys for buildings, offices or vehicles that are issued to employees or other individuals. The program will keep a complete and permanent record of exactly who had what keys and when they had them. It is intended to help prevent the accidental loss of keys by keeping key holders accountable, and to keep a record of who had access to locked spaces and vehicles for security purposes in the event of a theft or other... | Size: 4.7 MB License: Shareware Price: $59.95 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support.
Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers.
You are not required to install any software, or upgrade any hardware. Unlike... | Size: 290.5 KB License: Shareware Price: $23 Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | EasyBugNets- Free Automatic Bug Reporting for Delphi Applications.
The package includes a bugreport component with sources, an example program with sources, all necessary help and an assistant (limited version). EasyBugNets is free to use.
Once implemented in an application, EasyBugNets locates any detected bug, then opens an information window in which the end user can enter a description of the incident and generate an HTML bugreport. EasyBugNets assistant makes its implementation... | Size: 1.4 MB License: Shareware Price: $50 Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | BioChem 1stRespondER (tm) is designed to help healthcare professionals deal with chemical and biological warfare attacks. 20 new agents added in version 2.0.
First aid and hospital ER care information on 55 germ and chemical agents (some are not available in the trial version)
First drug and dosage recommendations, both for paramedics at the attack site and for emergency department personnel at the hosptial
Recommendations on useful lab tests to run
Cautions to protect rescuers... | Size: 1000.9 KB License: Shareware Price: $14.95 Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003, Mac OS X, Unix,Linux,OS/2,OS/2 Warp,OS/2 Warp 4,Mac Other | 
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|  | | Have you ever forgotten a password for your MS Access database? Whether you have or haven't, you'll appreciate this solution to all lost password problems from restoring passwords to performing security audits and other administrative tasks.
A password is something you need to protect your databases from unauthorized access. MDB Password Recovery is something you need to protect yourself from losing vitally important information thanks to passwords being an easy thing to forget. All... | Size: 829.3 KB License: Shareware Price: $29.95 Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003 | 
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|  | | Do you think `paperless' reporting is a pipe-dream? Think again! CopWrite is a quick, powerful, and easy way of creating and maintaining unlimited reports on any personal or laptop computer.
CopWrite lets you quickly and easily put together a very readable, comprehensive police report. Each report has a `Cover Sheet' that allows you to quickly cover the basics, and a `Narrative Sheet' that lets you go into as much detail as you need.
At any time, you can list all cases, or assemble a... | Size: 1.1 MB License: Shareware Price: $49 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 | 
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|  | | BioChem 1stRespondER (tm) is designed to help healthcare professionals deal with chemical and biological warfare attacks.
First aid and hospital ER care information on 55 germ and chemical agents (some are not available in the trial version)
First drug and dosage recommendations, both for paramedics at the attack site and for emergency department personnel at the hosptial
Recommendations on useful lab tests to run
Cautions to protect rescuers and caregivers as they do their... | Size: 234.5 KB License: Shareware Price: $24.95 Platform: , Palm OS 3.0,Palm OS 3.1,Palm OS 3.2 | 
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|  | | The Multi Optional Network Query Report is a plugin for the freeware MZL & Novatech TrafficStatistic and allows to analyze the traffic of each machine in the local network. So it can be detected, which machines have high bandwidth usages, which use unusual services or have traffic when staff is absent. In difference to other network analyzers, the traffic data records are constantly and completely wirtten, so that after an incident the relevant data are available for reporting in a query and... | Size: 797.7 KB License: Shareware Price: $49.99 Platform: Windows NT, Windows XP, Windows 2000 | 
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|  | | BioChem 1stRespondER (tm) is designed to help healthcare professionals deal with chemical and biological warfare attacks. 20 new agents added in version 2.0.
First aid and hospital ER care information on 55 germ and chemical agents (some are not available in the trial version)
First drug and dosage recommendations, both for paramedics at the attack site and for emergency department personnel at the hosptial
Recommendations on useful lab tests to run
Cautions to protect... | Size: 746.4 KB License: Shareware Price: $24.95 Platform: , Pocket PC | 
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|  | | versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client... | Size: 7.3 MB License: Freeware Platform: Windows 2000, Windows XP, Windows 2003 | 
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|  | | Are you painful for managing a large number of business cards?
Are you suffering from spending a large amount of time and effort each time to search when you plan to contact a friend or a customer?
Are you sad with the difficulties to find and remember what you want?
In those cases, you are suggested to try Business Card Manager. It will be able to make you feel much more convenient. Meanwhile, this software boasts the advantages of clear interface, easy operation, convenient searching,... | Size: 2.9 MB License: Shareware Price: $29.95 Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | At last! A 911 radio dispatching program with the features of a mainframe program that would cost many thousands of dollars, yet e911Help does it all on any personal computer for a fraction of what you would expect to pay!
Favorably reviewed in Law Enforcement Technology magazine, Law & Order magazine, and other national publications, e911Help is the most effective solution available for police call-taking and dispatching on a personal computer.
911Help has recently been significantly... | Size: 1.4 MB License: Shareware Price: $179 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 | 
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|  | | AlertMobile is a special software for computer security incidents response. It monitors all attempts of unauthorized computer activity, sends SMS alerts to mobile device, receives and handles response commands.
Features:
- Recording of user logon name, date, time and computer name
- Monitoring of active tasks list
- Handling of critical programs list
- Sending of SMS alerts to the security administrator's mobile phone
- Receiving of control commands from the security... | Size: 592.9 KB License: Shareware Price: $89.95 Platform: Windows XP, Windows NT, Windows 2000 | 
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|  | | IMS is not just a new lightweight bug-tracking system. It can be used to track and manage any product-related requests.
The main advantages of the system are:
carefully designed set of basic functions that can be extended and adapted to the requirements of any process;
security features with extensive use of data encryption and control of function and data access by product and role;
extensible and adaptable report generation system;
flexible system of indicators to track and... | Size: 693.1 KB License: Shareware Price: $195 Platform: Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003, Unix,Linux | 
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|  | | Workshare Protect ensures that no document sent beyond your walls exposes sensitive data—no matter what file type or application you use. Working both online and offline, Workshare Protect can be configured to remove content risk, convert content to appropriate formats, and apply content rights. Workshare Protect is a rules-driven program that installs on your PC (a gateway appliance is also available to bolt onto your network), and examines your content no matter what state it is in or... | Size: 120.1 MB License: Demo Price: $29.95 Platform: Windows 2000, Windows XP | 
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|  | | dtSearch Reviews
* "The most powerful document search tool on the market"-- Wired Magazine
* "dtSearch ... leads the market" -- Network Computing
* "Finding a virtual needle in a digital haystack is now much easier" -- MS OfficePRO
* "Blindingly fast" -- Computer Forensics: Incident Response Essentials
* "A powerful arsenal of search tools" -- The New York Times
* "Super fast, super-reliable" -- The Wall Street Journal
* "Covers all data sources ... powerful Web-based engines" --... | Size: 32.3 MB License: Shareware Price: $999 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood and efficient means possible, email. A configurable auto-reply ensures that... | Size: 1.9 MB License: Shareware Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 | 
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|  | | dtSearch Reviews
* "The most powerful document search tool on the market"-- Wired Magazine
* "dtSearch ... leads the market" -- Network Computing
* "Finding a virtual needle in a digital haystack is now much easier" -- MS OfficePRO
* "Blindingly fast" -- Computer Forensics: Incident Response Essentials
* "A powerful arsenal of search tools" -- The New York Times
* "Super fast, super-reliable" -- The Wall Street Journal
* "Covers all data sources ... powerful Web-based engines" --... | Size: 32.3 MB License: Shareware Price: $199 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | dtSearch Reviews
* "The most powerful document search tool on the market"-- Wired Magazine
* "dtSearch ... leads the market" -- Network Computing
* "Finding a virtual needle in a digital haystack is now much easier" -- MS OfficePRO
* "Blindingly fast" -- Computer Forensics: Incident Response Essentials
* "A powerful arsenal of search tools" -- The New York Times
* "Super fast, super-reliable" -- The Wall Street Journal
* "Covers all data sources ... powerful Web-based engines" --... | Size: 32.3 MB License: Shareware Price: $199 Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | Workshare Protect Premium ensures no document sent beyond your walls exposes sensitive data, no matter what file type or application you use. Working both online and offline, Protect Premium is a rules-driven program that installs on your PC (a network gateway appliance is also available for added monitoring and protection), and examines your content no matter what state it is in or where it is going. Through a host of proprietary and specialized technologies, Protect Premium looks inside... | Size: 126.0 MB License: Demo Price: $49.95 Platform: Windows 2003, Windows Vista, Windows XP, Windows Mobile 2003,Windows Mobile 2005,RIM,Handheld/Mobile Other | 
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|  | | CAMELOT Security 2005 is a server side based spam filtering solution for MS Windows platforms. Incoming messages run through a chain of different application layers inside a multi-tier protection system. Several methods of analysis are executed by active content processors, using artificial intelligence with self-learning filter processes. A special SMTP gateway verifies the identity of the sending instance and denies all further processing as soon as an invalid incident occurs. This prevents... | Size: 14.6 MB License: Shareware Price: $598 Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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|  | | dtSearch Reviews
* "The most powerful document search tool on the market"-- Wired Magazine
* "dtSearch ... leads the market" -- Network Computing
* "Finding a virtual needle in a digital haystack is now much easier" -- MS OfficePRO
* "Blindingly fast" -- Computer Forensics: Incident Response Essentials
* "A powerful arsenal of search tools" -- The New York Times
* "Super fast, super-reliable" -- The Wall Street Journal
* "Covers all data sources ... powerful Web-based engines" --... | Size: 32.3 MB License: Freeware Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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|  | | dtSearch Reviews
* "The most powerful document search tool on the market"-- Wired Magazine
* "dtSearch ... leads the market" -- Network Computing
* "Finding a virtual needle in a digital haystack is now much easier" -- MS OfficePRO
* "Blindingly fast" -- Computer Forensics: Incident Response Essentials
* "A powerful arsenal of search tools" -- The New York Times
* "Super fast, super-reliable" -- The Wall Street Journal
* "Covers all data sources ... powerful Web-based engines" --... | Size: 32.3 MB License: Shareware Price: $999 Platform: Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista | 
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