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| ITIL Toolkits - 2.3 |
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requiremen
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| |  | | The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM Service Delivery & Support Process Overviews -... | Size: 2.7 MB License: Shareware Price: $149
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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| | | The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance found in the ITSM Excellerator includes: - Process... | Size: 2.1 MB License: Shareware Price: $149
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk... | Size: 43.0 MB License: Freeware
Platform: Linux, Windows 2000, Windows 2003, Windows XP |
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| | | About CCSA certification: CCSA certification is awarded by CheckPoint(r) on successful completion of CCSA or CCSA NG exam. The CheckPoint Certified Security Administrator (CCSA) certification is designed as a foundation level certification. A CCSA can install and manage basic tasks of Check Point's VPN-1/FireWall-1Oao installation, and configuration. Next level of CheckPoint certification is CCSE - Check Point Certified Security Engineer. Check Point CCSA certification is very popular among... | Size: 3.2 MB License: Demo Price: $29.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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| | | SBS Training Database is an ISO 9001:2000 compliant program used to track employee roles and responsibilities, position training requirements, certification, re-certification, and training classes or events. Simple reports show when recertification is due or nearly due. Reports employee training history for periodic evaluations or reviews. Scan and link class rosters, certification checklists, and test results to create an efficient paperless system. Measure training effectiveness with a... | Size: 35.5 MB License: Demo Price: $295
Platform: Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | SimulationExams.com - CompTIA A+ Practice tests covers the exam objectives for A-Plus Certification. The package contains 3 individual tests and most questions carry detailed explanations. The practice tests simulate the test environment by proving multiple choice questions in a timed environment. The test also provides the candidate with the ability to review wrong answers and compare the wrongly answered questions with the right answers.
About A+ Certification: A-Plus Certification is... | Size: 4.0 MB License: Shareware Price: $39.9
Platform: Windows 95, Windows 98, Windows Me, Windows 2000 |
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| | | CCNA - Cisco (R) Certified Network Associate certification is awarded by Cisco(R) on successful completion of their CCNA (Exam code: 640-607) exam. CCNA is the foundation level certification for CCNP (Cisco Certified Networking Professional). The exam objectives include TCP/IP fundamentals, OSI model, networking fundamentals like Ethernet, Token Ring, FDDI;Cisco IOS fundamentals, and simple router and switch configurations. CCNA is considered to be a leading certification in the area of... | Size: 0 License: Demo Price: $24.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | About CompTIA(r) Server+ Certification: The CompTIA Server+ certification is considered the next level of A+ certification. It is recommended to have about 18 to 24 months experience in the server technologies industry. Hands-on experience in installing, configuring, diagnosing, and troubleshooting server hardware and NOS is important. At least one other IT certification such as CompTIA(R) A+, Compaq(R) ACT, Novell(R) CNA, Microsoft(R) MCP, HP(R) STAR, SCO(R), or Banyan(R) is recommended.... | Size: 3.4 MB License: Shareware Price: $24.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS 5.0, Windows Vista, Unix, Linux, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Palm OS 2.0, Palm OS 2.1, Palm OS 6.0, Windows CE, Pocket PC, Windows Mobile 2003, Windows Mobile 2005, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java |
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| | | ProProfs FREE A+ Certification Exam Study Guide. This CompTIA A+ study guide covers hardware (core) exam objectives. Our notes serve as a+ certification exam study guide covering all hardware topics on just 4 pages. Study for the A+ hardware exam anytime and anywhere with these portable A+ notes. ProProfs A+ Cheat Sheets list all important points on the core exam in short notes. Download these Free A+ hardware cheat sheets now. Besides the advantages of portability, user friendliness, and... | Size: 430.0 KB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
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| | | ProProfs FREE Network+ Certification Exam Study Guide. This CompTIA Network+ study guide covers all exam objectives. Our notes serve as network+ certification exam study guide covering all topics on just 4 pages. Study for the network+ exam anytime and anywhere with these portable network+ notes. ProProfs Network+ Cheat Sheets list all important points on the exam in short notes. Download these Free Network+ cheat sheets now. Besides the advantages of portability, user friendliness, and... | Size: 430.0 KB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
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Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS 5.0, Windows Vista, Unix, Linux, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Palm OS 2.0, Palm OS 2.1, Palm OS 6.0, Windows CE, Pocket PC, Windows Mobile 2003, Windows Mobile 2005, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java |
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Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS 5.0, Windows Vista, Unix, Linux, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Palm OS 2.0, Palm OS 2.1, Palm OS 6.0, Windows CE, Pocket PC, Windows Mobile 2003, Windows Mobile 2005, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java |
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Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS 5.0, Windows Vista, Unix, Linux, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Palm OS 2.0, Palm OS 2.1, Palm OS 6.0, Windows CE, Pocket PC, Windows Mobile 2003, Windows Mobile 2005, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java |
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Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS 5.0, Windows Vista, Unix, Linux, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Palm OS 2.0, Palm OS 2.1, Palm OS 6.0, Windows CE, Pocket PC, Windows Mobile 2003, Windows Mobile 2005, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java |
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Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS 5.0, Windows Vista, Unix, Linux, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Palm OS 2.0, Palm OS 2.1, Palm OS 6.0, Windows CE, Pocket PC, Windows Mobile 2003, Windows Mobile 2005, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java |
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Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows 3.x |
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Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows 3.x |
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|  | | We are all well aware that a major problem in the IT industry is that there is a lack of quality IBM 000-442 Test Prep study materials. Our Certification IBM 000-442 Exam Preparation Materials provide you everything you will need to take a certification examination. Details are researched and produced by Certification Experts who are constantly using industry experience to produce precise, logical and verified explanations for the answers. You may get questions from different web sites or... | Size: 461.6 KB License: Shareware Price: $69.99
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | We are all well aware that a major problem in the IT industry is that there is a lack of quality IBM 000-513 Test Prep study materials. Our Certification IBM 000-513 Exam Preparation Materials provide you everything you will need to take a certification examination. Details are researched and produced by Certification Experts who are constantly using industry experience to produce precise, logical and verified explanations for the answers. You may get questions from different web sites or... | Size: 459.7 KB License: Shareware Price: $69.99
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | We are all well aware that a major problem in the IT industry is that there is a lack of quality IBM 000-701 Test Prep study materials. Our Certification IBM 000-701 Exam Preparation Materials provide you everything you will need to take a certification examination. Details are researched and produced by Certification Experts who are constantly using industry experience to produce precise, logical and verified explanations for the answers. You may get questions from different web sites or... | Size: 465.3 KB License: Shareware Price: $69.99
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows 3.x |
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Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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