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| ITIL Toolkits - 2.3 |
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requiremen
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| |  | | The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM Service Delivery & Support Process Overviews -... | Size: 2.7 MB License: Shareware Price: $149
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 | 
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| | | The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance found in the ITSM Excellerator includes: - Process... | Size: 2.1 MB License: Shareware Price: $149
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk... | Size: 43.0 MB License: Freeware
Platform: Linux, Windows 2000, Windows 2003, Windows XP |
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| | | The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction.
Based on the ITIL framework and ITSM best practices, this tactical, cost-effective solution helps IT organizations record, maintain and report on... | Size: 39.2 MB License: Shareware Price: $149
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily... | Size: 9.2 MB License: Shareware Price: $200
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | - Allows any program executable to run as a windows service!
- Allows administrators/developers to install their services locally or remotely!
- Allows administrators/developers to copy the target exetable with the Remote Service installer client. (Locally or remotely)
- Includes Failure detection, Remote Service installer will restart the application if the service is started.
-Ability to TERMINATE up to TWO processes when your service starts or when the advanced recovery feature... | Size: 1.8 MB License: Shareware Price: $29
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source... | Size: 9.5 MB License: Freeware
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Service - O - Matic enables you to run almost any windows application as a windows service.
Running a program as a service has several benefits. You will be able to utilize automatic start at boot-time to ensure maximum uptime of your system-critical applications (even if no user logs on), run your programs in the background without user intervention, automatic restart when a program fails and more! No need to adjust your application, Service - O - Matic will easily run your program as a... | Size: 1.7 MB License: Shareware Price: $25
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Application as Service is an advanced system utility which lets you run any application as Windows 2000/XP/2003 Service. You can easily configure Application as Service using its intuitive GUI interface or command line configurator directly from your software. Application as Service features very low CPU usage, custom environment variables, monitoring and detailed logging as well as many other features. You can use Application as Service software to: Launch any application as Windows... | Size: 1.9 MB License: Shareware Price: $79.95
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Dynamic IP Update Service is simply a way of attaching a static hostname to a dynamic IP address.
On the Internet, there are a limited number of IP addresses. When you connect to your ISP, you are assigned a temporary IP address that other computers use to find you while you are connected. Once you disconnect, that IP address is given to someone else, and so on. If you are trying to operate a gaming server, personal web server, or any other service that requires other computers to be able... | Size: 358.1 KB License: Shareware Price: $12.99
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | ServiceShell is a user-defined Windows service manager. With ServiceShell, you can register your normal application program as a service and manage it easily.
Once your application program changed to the service by ServiceShell, it will be started at boot time (before log-in) and stay running even if the Windows session being ended.
ServiceShell controls each registered services systematically, prepared for system errors, shut down problems of user-defined services. | Size: 400.1 KB License: Shareware Price: $34
Platform: Windows NT, Windows 2000, Windows XP |
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| | | GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external. GDS 2000 PRO is a software so simple to use that after installation, you are ready to... | Size: 8.2 MB License: Shareware Price: $79
Platform: Windows 95, Windows 98, Windows Me, Windows 2000 |
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|  | | Exe To Service allows you to install any Windows executable, Visual Basic or Java script as a service. Windows services are background processes that do not interfere with the logged user's environment. Windows services are controlled by the Service Control Manager. You can start them on boot before the user logs on and control their execution remotely. Exe To Services also installs a simple service scheduler. Thus, you can also start services at a specified time.
You may want to install... | Size: 757.0 KB License: Shareware Price: $39.95
Platform: Windows XP, Windows NT, Windows 2000, Windows 2003 |
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|  | | Run Sevice ActiveX control is a powerful tool that allows software developers to add and use advantages of Windows services in their applications. Among Run Sevice ActiveX component's usage benefits is ability to utilize automatic start at boot-time to ensure maximum uptime of the system-critical applications, run programs at background without user interventions, implement remote administration, automatic restart and more! Just register the ActiveX Control in your system and place it on the... | Size: 976.0 KB License: Shareware Price: $179.95
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | The PC Technicians Guide to Profits is for any mobile computer service person already on the go or for the novice interested in starting a home-based computer service business. It gives examples of shop layout, equipment, essential tools, communication strategies, preventative maintenance procedures, and the powerful business knowledge you need to succeed in todays business world! You will also discover everything you need to know about selling service contracts, service blocks, and managing... | Size: 836.8 KB License: Shareware Price: $27.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | KutinSoft Reboot Service is a freeware service designed to reboot a computer remotely or in case of memory overflow.
General service characteristics:
- All aspects of service work can be configurated;
- It is able to follow quantity of free computer memory and to reboot a computer automatically at critical lack of memory;
- It allows to reserve some quantity of virtual memory and free it before computer reboot. As a result, all programs and services are able to finish their works... | Size: 1.2 MB License: Freeware
Platform: Windows 2000, Windows 2003, Windows NT, Windows Vista, Windows XP |
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|  | | Powered by VueChat techology this service provides a very nice, full featured and easy-to-cofigure chatroom on your website. No special downloads are required for end-users. | Size: 3.3 MB License: Shareware Price: $19
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac PPC |
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| | | Start, Stop and Restart multiple service at the same timeEdit service properties (Startup, Account, Name, Path, etc.)Monitor services status in real timeMonitor services installation and removal in real timeSee all the services properties at the service list levelSort services by properties (Name, Status, Startup, Type, etc.)Manage services on a remote computerMultiple language support (English, French, German)Intel and Digital Alpha supportNative | Size: 410.0 KB License: Freeware
Platform: No special requirements |
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| | | For Contractors and Tradesmen, Schedule Repairs and Service Create up to 10 Work Vehicles. Create Customer records. Schedule Requests for Service, Vacations, etc. Track Service Completions delete and Reschedule Service events.Schedule Recurring Events such as a maintenance program or weekly meeting.Print Work Schedules daily. Automated Reminder Calls, (Day in advance etc) Print Sevice Invoices | Size: 53.1 KB License: Shareware Price: $29.95
Platform: Windows 95, Windows 98, Windows Me, Windows XP |
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| | | For Contractors and Tradesmen, Schedule Repairs and Service Create up to 10 Work Vehicles. Create Customer records. Schedule Requests for Service, Vacations, etc. Track Service Completions delete and Reschedule Service events.Print Work Schedules daily. | Size: 40.6 KB License: Shareware Price: $19.95
Platform: Windows 95, Windows 98, Windows Me, Windows XP |
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|  | | Have you ever received a popup spam from "Messenger Service"? Some people receive dozens per day! The Spam Business loves Messenger Service because it is anonymous and not covered by the CAN-SPAM act. Competing Messenger Service spamwares are being sold to purveyors of mortgage, loan and diploma scams, counterfeit sex drugs, and porno! Messenger Service is a very seldom-used feature of Windows 2000 and XP that comes already turned on and ready to receive spam when you install Windows.... | Size: 814.5 KB License: Freeware
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Don't risk losing money or valuable customers due to service failures! Keep your Windows Services running or restart them on a user-defined schedule. Service Hawk can periodically restart services on a user-defined schedule regardless of their state, ensuring that your services are running smoothly and stay operational. Often a service reports that it is "running" but is in a hung or frozen state. Scheduling an automatic restart is the solution! Tell Service Hawk which services you want to... | Size: 2.3 MB License: Shareware Price: $179
Platform: Windows 2000, Windows XP, Windows 2003 |
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| | | Web Service Creator is the easiest way to create a highly optimized web service based on your database schema or any custom functions you would like to create to connect to legacy system. Simply select the database and in minutes you will have a web service that runs under IIS or Apache and connects to the SQL server of your choice. | Size: 3.7 MB License: Shareware Price: $299
Platform: Windows 2000, Windows XP, Windows 2003 |
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| | | A stand-alone visual tool to interact with and manipulate any web service. Targeted to developers and IT professionals to test, maintain, and interact with web services. Ideal for 3rd party client validation, testing of web service features, and a stand-alone client. Visual tools mean you can be up and running immediately, with no special knowledge. | Size: 7.5 MB License: Shareware Price: $169
Platform: Windows XP, Windows 2003, Windows Vista |
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| | | A stand-alone visual tool to interact with and manipulate any web service. Targeted to developers and IT professionals to test, maintain, and interact with web services. Ideal for 3rd party client validation, testing of web service features, and a stand-alone client. Visual tools mean you can be up and running immediately, with no special knowledge. | Size: 7.5 MB License: Shareware Price: $119
Platform: Windows XP, Windows 2003, Windows Vista |
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|  | | Monitors Internet Services and alerts the user with a variety of methods if down. Always know whether or not your web site or other network services are up or down with 32bit Service Monitor. 32bit Service Monitor will check your site or other services as often as you have it configured to. If one of your services stops responding, you will be notified in the ways you have configured and the down time will be logged. If you pay a firm to host your site or service, you should be able to get at... | Size: 573.5 KB License: Shareware Price: $59.99
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you.
Now you can keep track of all past tree service jobs. You can tell what customer hires you the most, or the least. Keep track of telephone numbers, addresses and much more info for each customer you work for. You can search by dates, addresses, names and much more. Keep comments or special notes or other important information about any of your customers and more. You can... | Size: 1.1 MB License: Shareware Price: $14.99
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows Vista |
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|  | | Each professional delivery service should have a refined software with which it can take, administer and handle its orders. WinOrder has several outstanding advantages, such as its good price performance relationship, its easy handling and its extensive set of functions. Depending on the requirements of the delivery service it is available in two different versions. If you already use the software, a conversion of the regular customers is in most cases possible. Please contact us and send us... | Size: 19.5 MB License: Shareware Price: $249
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003 |
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|  | | A must-have administration utility for Windows Services management which will allow you to:
1. Control Services:
- Start/stop/pause multiple services simultaneously
- Display real-time status
- End non responding service process (No need to reboot!)
- Attach debugger to service process in one click
- Administrate services remotely
2. Edit Services Configuration:
- Edit multiple service properties simultaneously (Startup, Account, Dependencies, Name, Path, etc.)
- Edit service... | Size: 3.4 MB License: Shareware Price: $46
Platform: Windows 2000, Windows XP, Windows 2003 |
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