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ITIL Toolkits 2.3

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The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a...


Tags: Gpl Itil, Itil Freeware, Itil Free, Itil Service Catalog, Itil Service Desk, Itil Service Deks, Knowledge Base Itil, Itil Service Management, Itil Service Desk Sharepoint, Itil Service Management Toolkit




ITIL Toolkits - 2.3 Screenshot

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ITIL Toolkits related software
Title / Version / Description Size License Price
ITIL Service Management (ITSM) Toolkit 2.112.7 MBShareware $149 
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionalsThe comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM...
ManageEngine ServiceDesk Plus 7.543.0 MBFreeware  
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalitiesManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team...
ITIL Service Management Excellerator 1.102.1 MBShareware $149 
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiativesThe ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance...
ProcessWorx CMDB 1.5.020439.2 MBShareware $149 
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processesThe ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction. Based on the ITIL framework and ITSM best practices, this tactical, cost-effective solution helps IT...
Data Center Audit 2.6.070.0 MBShareware $50 
Data Center Audit (DCA) is web based configuration management database (CMDB) web application designed for auditing, planning, and the organization of inventory within a data centerData Center Audit (DCA) is web based configuration management database (CMDB) web application designed for auditing, planning, and the organization of inventory within a data center. DCA is non-intrusive, non-agent based, non network probing and therefore secure. Data Center Audit offers the ability to view all IT elements by: IP address, host name, model name, serial number, operating system network adapter (driver and firmware level) rack...
Public Folder HelpDesk for Outlook 9.2.56.8 MBShareware 500EUR 
Collaborate on helpdesk tickets in OutlookCollaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics...
Polar Help Desk Free 4.19.5 MBFreeware  
Polar Help Desk Free is a web based solution for organizing support departmentPolar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while...
Polar Help Desk 4.19.2 MBShareware $200 
Polar Help Desk is a web based solution that helps you organize support departmentPolar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized...
IPI.HELPDESK 6.05.demo1.6 MBShareware $99.95 
Do you have a web site and customersDo you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.HELPDESK: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps users of all levels work more effectively. 3. Suitable for any task. You are not...
IPI.MANAGER 6.05.demo1.6 MBShareware $599.95 
Task management systems are now widely used in large organizations, and they require a thorough, systematized approach to implementation and deploymentTask management systems are now widely used in large organizations, and they require a thorough, systematized approach to implementation and deployment. In the SMB market, however, systems such as HelpDesk, ServiceDesk or TaskManager are very rare, because of the high cost of the software and the complexity of configuration and customization. 7 reasons for choosing IPI.MANAGER: 1. «Situation center» Provides a comprehensive...
New downloads of Business, Vertical Market Apps
Title / Version / Description Size License Price
Medical Calendar for Workgroup 3.129.7 MBShareware $79.95 
This is a more powerful version of Medical Calendar, with all of the features of the standard version, but with the additional capability to share data in real time over the networkThis is a more powerful version of Medical Calendar, with all of the features of the standard version, but with the additional capability to share data in real time over the network. This handy scheduling software will suit perfectly for a single physician as well as for a whole health center. It will help you to quickly create a competently organized schedule for the whole staff. If you want to have your reception hours at hand and don't want...
MetriQ Professional 8.142.0 MBDemo $320 
MetriQ Automated Time Tracking Software is perfect for automated timesheet administration and time softwareMetriQ Automated Time Tracking Software is perfect for automated timesheet administration and time software. Features MetriQ's patent-pending time capture software engine that accurately and reliably tracks time and duration spent working on applications and files on your computer. MetriQ time and billing software removes the need for staff to complete daily timesheets and web based timesheet solutions, logging time quietly in the...
ReadyAsset 1.022.1 MBShareware $349 
ReadyAsset is an adaptable maintenance software for small companies and personal use, to help you save costs by controlling preventive maintenance on your company's facilities and your own assetsReadyAsset is an adaptable maintenance software for small companies and personal use, to help you save costs by controlling preventive maintenance on your company's facilities and your own assets. readyAsset is for those who wants to keep working their assets and for people who sell services to customers and need control over scheduling visits,work orders and invoicing. This tool is multiproject. If you are the one who is tired of finding a no...
EmEx 3 3.1.44988.8 MBShareware $55 
Gather contact information from Web sites, grab email or ICQ numbers, and locate RapidShare download links automaticallyGather contact information from Web sites, grab email or ICQ numbers, and locate RapidShare download links automatically. EmEx 3 automates the process of collecting information from one or many Web sites, allowing you to extract and organize useful bits of information. Building up a contact database for sending out press releases? Just feed EmEx 3 with the Web URLs of relevant Web sites, and it will scan all of them thoroughly, carefully...
Rental Calendar for Workgroup 2.326.4 MBShareware $59.95 
This is a more powerful version of Rental Calendar, with all of the features of the standard version, but with the additional capability to share data in real time over the networkThis is a more powerful version of Rental Calendar, with all of the features of the standard version, but with the additional capability to share data in real time over the network. Rental Calendar is designed for individuals, small and mid-sized businesses, operating in the rental market. With this software, renters can organize rental activities, keep track of rental units and plan to rent out resources, avoiding associated problems. The...
 
  
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