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Business
iTrack Enterprise - 2.1F |
iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, and notify staff and customers by email.
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Software Description:
iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email.
Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl.
iTrack Enterprise is designed for organizations that support external customers or develop
their own products. It includes bug tracking, license management, contact management, and release notes generation.
iTrack is fully multi-user and supports any NOS supported by Windows. Security is available
through username and password login.
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| Software Requirements: |
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MS Access 97
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| This software is designed to run on the following operating systems: |
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Windows 95, Windows, Windows 98, Windows NT, Windows 2000
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| Keywords: |
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Software, Tracking, Computer, Support, Service, Helpdesk, Problem, Resolution, Customer, Bug
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