| | |
|
|
| ITIL Toolkits - 2.3 |
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requiremen
|
|
|
|
|
|
| |  | | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk... | Size: 43.0 MB License: Freeware
Platform: Linux, Windows 2000, Windows 2003, Windows XP | 
 |
|
|
|  | | Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. When you search for a phrase, Instant Knowledge Base will count the number of matches on search words, and give extra weight if all words are matched, then rank the search results accordingly. Perfect for Help-Desk applications and perfect for... | Size: 55.6 MB License: Shareware Price: $29.99
Platform: Windows 2003, Windows Vista, Windows XP |
|
|
|
|  | | The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM Service Delivery & Support Process Overviews -... | Size: 2.7 MB License: Shareware Price: $149
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Knowledge Base is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base. | Size: 10.1 MB License: Shareware Price: $79
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows XP |
|
|
|
| | | AutoFAQ - knowledge base solution for everyone!- Reduce your support time.- Provide instant answers to your customers questions, 24/7.- Simple to use, yet powerful enough to slash your support time.- Innovative powerful trainable search technology.- Clever trainable answering machine.- Trainable auto mail-classifier. - Trainable natural language processor.- Trainable knowledge base engine.Requirements- MS .Net Framework 1.1, MS Outlook | Size: 604.0 KB License: Freeware
Platform: Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | General Knowledge Base is an innovative Knowledge Management software allowing an easy and effective management of all types of knowledge bases. With its intuitive user interface, it is easy to create, capture, and store in one location all types of documents and files and have fast retrieval when required.
To improve knowledge sharing, it provides an easy access to an organization's knowledgebase either on LAN, VPN, WAN or over Internet and yet it does not compromise on security. The... | Size: 13.4 MB License: Shareware Price: $49
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder.
No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files... | Size: 8.5 MB License: Shareware Price: 89EUR
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
|
|
|
| | | powerKNOW is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes. Retrieval of Knowledge and Information can be significantly speeded up.It consists of two main components: Contents and... | Size: 64.5 MB License: Shareware Price: $1190
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | DataTron is an easy-to-use visual data base with the possibility of the integration of pictures and rtf files. Data fields can be positioned by the mouse. Data base knowledge ist not necessary, the user has no long training periods. An internal language offers the possibility of interlocked inquiries and computations. Serial letters are also supported as data import/export via odbc or directly from mysql-data bases. The range of application reaches from the address data bank to picture archives. | Size: 3.3 MB License: Shareware Price: $25
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003 |
|
|
|
|  | | powerDOCUMENTS is a complete Knowledge Management Solution for the small and medium size companies as well as for a single person to keep valuable knowledge available to them. Build knowledge bases to document, manage, and retrieve valuable information. The software integrates the functionalities to structure, archive and find information in a simple and clear manner which is oriented on the Microsoft Windows Explorer. With powerDOCUMENTS you can create your individual Knowledge Retention... | Size: 2.1 MB License: Shareware Price: $19
Platform: Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003 |
|
|
|
| | | Canaware NetNotes, also known as Web page saver, Web page captor, and Web page organizer, is a handy tool which offers you the ability to capture, save and organize your favorite web pages into your own knowledge base. You can capture a complete web page or the portion you like such as images, specific paragraphs or source code snippets by a right-clicking in the Internet browsers (Internet Explorer and Mozilla Firefox), and the potential dangerous scripts hidden in the web page will be... | Size: 1.9 MB License: Shareware Price: $15
Platform: Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Stash is a tiny, free-form knowledge base that's easy to use for folks on the go. And since Stash is fully portable, its an astute choice when used with flash drives and other removable media. With Stash you can create, and manage a variety of data like: journals, notes, phone numbers and addresses, recipes, letter templates, code snippets. Stash can even read your data aloud with its inbult text to speech engine. Free upgrades for life. | Size: 234.8 KB License: Shareware Price: $13.95
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
|
|
|
|  | | Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. | Size: 542.1 KB License: Shareware Price: $249
Platform: Windows XP, Windows 2000, Windows 2003, Windows Vista |
|
|
|
|  | | LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization.
Benefits:
1. Encourages building a knowledge sharing community:
LessonsLearnedServer stimulates creating a community of knowledge sharing within an organization by exchanging valuable experiences between the different members.
2. Promotes better communication between remote offices and departments
LessonsLearnedServer provides... | Size: 27.9 MB License: Shareware Price: $360
Platform: , Linux |
|
|
|
|  | | LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization.
Benefits:
1. Encourages building a knowledge sharing community:
LessonsLearnedServer stimulates creating a community of knowledge sharing within an organization by exchanging valuable experiences between the different members.
2. Promotes better communication between remote offices and departments
LessonsLearnedServer provides... | Size: 33.6 MB License: Shareware Price: $360
Platform: Windows XP, Windows 2000, Windows 2003 |
|
|
|
| | | www.kManager.com: kManager is a knowledge management software platform for managing the multiple knowledge management functional needs of your organization and your subsidiary organizations, and interconnecting them with your customers and your business partners - in one place. kManager provides a knowledge management software framework to support the Sarbanes Oxley process controls and monitoring instituted by your organization. The base Sarbanes Oxley template can be extended to support the... | Size: 645.0 KB License: Shareware Price: $499
Platform: Windows 98, Windows NT, Windows 2000, Windows XP, Linux, Unix |
|
|
|
|  | | osCommerce contribution which would help you export easy your products into Google
Base engine.
The main benefits for content providers are threefold:
Popularity: Google Base is one of the most popular product search engine from
Google.com company
Free content hosting: you cam place your products in Google Base for free
Distribution: Google Base enables content previously not found on the web to be
more accessible and useful.
Ease in use with several click to get success! | Size: 29.3 KB License: Shareware Price: $19.99
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Zen Cart contribution which would help you export easy your products into Google Base
engine.
The main benefits for content providers are threefold:
Popularity: Google Base is one of the most popular product search engine from
Google.com company
Free content hosting: you cam place your products in Google Base for free
Distribution: Google Base enables content previously not found on the web to be
more accessible and useful.
Ease in use with several click to get success! | Size: 29.3 KB License: Shareware Price: $39
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | CRE Loaded contribution which would help you export easy your products into Google
Base engine.
The main benefits for content providers are threefold:
Popularity: Google Base is one of the most popular product search engine from
Google.com company
Free content hosting: you cam place your products in Google Base for free
Distribution: Google Base enables content previously not found on the web to be
more accessible and useful.
Ease in use with several click to get success! | Size: 29.3 KB License: Shareware Price: $39
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003 |
|
|
|
| | | The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance found in the ITSM Excellerator includes: - Process... | Size: 2.1 MB License: Shareware Price: $149
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily... | Size: 9.2 MB License: Shareware Price: $200
Platform: Windows XP, Windows 2000, Windows 2003 |
|
|
|
|  | | Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source... | Size: 9.5 MB License: Freeware
Platform: Windows XP, Windows 2000, Windows 2003 |
|
|
|
|  | | Delphi Knowledge Base is a unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. Everyone of us occasionally experience what it is when you can not find the right way of solving the problem and how much time it takes. But have you ever thought that maybe thousands of people already had this kind of problem and solved it successfully? So the main idea of this program is that you can find the article you need and also share... | Size: 18.5 MB License: Shareware Price: $29
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows CE |
|
|
|
|  | | CaptureSaver lets you capture and permanently save information into an off-line research and reference library while you are surfing the Internet. It ensures you stop losing valuable information and always have what's important at your fingertips.
You can use it as a general purpose information manager, a powerful research tool and research organizer, and as a knowledge base to build your own digital library of information.
Main features include:
Save complete Web pages to browse... | Size: 3.6 MB License: Shareware Price: $29.95
Platform: Windows 2000, Windows 2003, Windows Vista, Windows XP |
|
|
|
|  | | Finally a To-Do List Manager that Doesn't Get In The Way! With subtasks, a knowledge base, calendar, address book, journal, scheduled tasks, full text search, and much more! Priorganizer offers an Outlook-like interface that is both familiar and intuitive. When it comes to managing tasks, Priorganizer offers a number of features that you just don't see in other task list programs such as Microsoft Outlook. Unlimited hierarchical tasks, knowledge base, log, recurring tasks, in-place editing,... | Size: 1007.4 KB License: Shareware Price: $29.95
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and ready-to-use kb database management solutions make it easy to set up and use. You can start using Knowledge Base Organizer with the database templates included in the software package (KB Basic, KB Detailed)... | Size: 9.1 MB License: Shareware Price: $75
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
|
|
|
|  | | osCMax Cart contribution which would help you export easy your products into Google
Base engine.
The main benefits for content providers are threefold:
Popularity: Google Base is one of the most popular product search engine from
Google.com company
Free content hosting: you cam place your products in Google Base for free
Distribution: Google Base enables content previously not found on the web to be
more accessible and useful.
Ease in use with several click to get success! | Size: 29.3 KB License: Shareware Price: $39
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003, Unix,Linux |
|
|
|
| | | Can you organize your web site? Yes, with the new KSW tool. KSW generates the framework, the hierarchy and the index, for a well organized, easy to navigate, web site. Unicode/UTF8, designed for all languages. WHAT DOES IT DO? Two things: 1. It creates the hierarchy/index frame of a new or existing site (analogy: a Help window). Users need not write any code, work is all drag & drop. 2. It updates the hierarchy/index structures whenever users update the site. Most tasks have been... | Size: 5.0 MB License: Shareware Price: $100
Platform: Windows XP, Windows Vista |
|
|
|
|  | | Passwords Base is developed to remember all your passwords and to store them in the protected kind. All that is necessary for you to remember, it the unique password to your passwords base. Every base encrypt by powerful algorithm, with a 256 bit key. Its intuitive interface make it easy to use by everyone. | Size: 677.7 KB License: Shareware Price: $14.95
Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003 |
|
|
|
|
|
|
|
