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Business
/ Helpdesk & Remote PC
Knowledgebase 2008 - 1 |
Knowledgebase 2008 is an easy-to-use authoring tool to create a professional web-based knowledgebase. Allow your customers to quickly find solutions to product issues without having to submit support tickets or call your support department.
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Software Description:
Add a professional self-serve knowledgebase to your website. Allow your customers to quickly find solutions to product issues without having to submit support tickets or call your support department. Improve employee and partner productvity by elminating the time wasted searching through separate systems and paper documents. Create a secure, centralized knowledgebase that can be updated at any time from anywhere using a standard browser. Instantly login and add knowledge pages at any time using the intuitive design environment.
Feature:
Intuitive User Interface
'HelpConsole' was designed to be extremely easy to use. Any employee at any skill level can immediately use the software with no prior training.
Easy to Install
Simply install HelpConsole to a standard Web Server and provide the URL to your technical writers.
True WYSIWYG interface
What you see in edit mode is exactly what you see when the help system is published, with the exception of the design toolbar.
Drag & Drop Page Management
Quickly add pages to the table of contents. Rename pages by simply clicking and typing. Drag and drop pages to build your contents structure.
Drag & Drop Page Elements
Change the position of text, images, flash animations, tables, etc. by simply dragging and dropping them.
Cut and paste from Word
Quickly cut and paste content from other applications such as Microsoft Word, or cut and paste content from any website.
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| Software Requirements: |
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No specific requirements
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| This software is designed to run on the following operating systems: |
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Windows 2003, Windows, Windows Vista, Windows XP
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| Keywords: |
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Knowledgebase, Documentation, Helpdesk, Kb, Help Desk, Knowledge Base, Online Help, Help System, User Assistance
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| ieSupportManager 1.63 | 15.4 MB | Shareware | $630 |  ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy... |
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Utilities that will guide you to related information (documents, images, sounds, etc) must be available, as well as easy to use import/export functions.
ExEntryC's Junior offers you all these functions. |
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| Jitbit HelpDesk 1.9.0 | 542.1 KB | Shareware | $249 |  Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. |
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