|  | | A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available, so it is very easy for
you to find what you are looking for very fast.
Utilities that will guide you to related information (documents, images, sounds, etc) must be available, as well as easy to use import/export functions.
ExEntryC's Junior offers you all these functions. | Size: 6.0 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 | 
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|  | | Fight the IT blues with tree-structured views. The first ten sales KnowledgeBASE ever made were all to IT managers. Since then, KnowledgeBASE has found a niche market with IT professionals of all description - developers, managers, support specialists, contractors - anyone who has no choice but to keep on top of an avalanche of information. The heart of KnowledgeBASE is a highly searchable and expandable information tree, viewed in outline or audited within a built-in wordprocessor.... | Size: 1.1 MB License: Shareware Price: $49.35
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Generate sales leads, qualify leads, build favorites list and build powerfull Knowledgebase on topics of your interest from the internet quickly and efficiently. The KM Navigator utilises multiple search engines simultaneously and saves a lot of time and money for the user. The results produced by the KM Navigator are accurate and usefull to drive businesses through competition.
Features of KM Navigator Vr 3.1:
Search multiple search engines simultaneously.
Build datewise accurately... | Size: 7 B License: Shareware Price: $150
Platform: Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service. The system also maintains... | Size: 2.9 MB License: Shareware Price: $19.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | Remlap KnowledgeBASE is a free-format, text, images and digital objects database application. Employing an innovative system of Keywords Indexing, documents can easily be located at a later date.
Documents can easily be created within the editor, which includes many advanced features found in quality word processors. Including, Spell Checking, Microsoft Word style, Live Spell-Checking and Microsoft WordArt. Spreadsheets and charts can be displayed within a document and be linked back to... | Size: 14.1 MB License: Freeware
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff... | Size: 15.4 MB License: Shareware Price: $630
Platform: Windows NT, Windows 2000, Windows XP |
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|  | | Anyone who has provided technical support to users knows that problems rarely only happen once. Time and again, the same old problems will rear their ugly heads. There are plenty of times you'll remember the problem, but not the solution. Most knowledgebases are unweildy things that slow you down more than help, if you're lucky enough to have one at all.
Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded... | Size: 1 B License: Shareware Price: $24.97
Platform: Windows 98, Windows Me, Windows XP, Windows 2000, Windows 2003 |
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|  | | SupportMagic is an on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience online. SupportMagic's multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and knowledgebase technology to manage online sales and customer support. | Size: 0 License: Shareware Price: $100
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista |
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|  | | Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and ready-to-use kb database management solutions make it easy to set up and use. You can start using Knowledge Base Organizer with the database templates included in the software package (KB Basic, KB Detailed)... | Size: 9.1 MB License: Shareware Price: $75
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Here's an example:
A user calls in and says that when she uses your application and... | Size: 437.0 KB License: Shareware Price: $49
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto... | Size: License: Shareware Price: $995
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | The ATAF-Support program is a FREE online web database application that can handle online support request. The ATAF-Support program is used on this site.
ATAF-support runs on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
The... | Size: 49.3 KB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows CE,Linux |
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|  | | General Knowledge Base is an innovative Knowledge Management software allowing an easy and effective management of all types of knowledge bases. With its intuitive user interface, it is easy to create, capture, and store in one location all types of documents and files and have fast retrieval when required.
To improve knowledge sharing, it provides an easy access to an organization's knowledgebase either on LAN, VPN, WAN or over Internet and yet it does not compromise on security. The... | Size: 13.4 MB License: Shareware Price: $49
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization.
Benefits:
1. Encourages building a knowledge sharing community:
LessonsLearnedServer stimulates creating a community of knowledge sharing within an organization by exchanging valuable experiences between the different members.
2. Promotes better communication between remote offices and departments
LessonsLearnedServer provides... | Size: 27.9 MB License: Shareware Price: $360
Platform: , Linux |
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|  | | LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization.
Benefits:
1. Encourages building a knowledge sharing community:
LessonsLearnedServer stimulates creating a community of knowledge sharing within an organization by exchanging valuable experiences between the different members.
2. Promotes better communication between remote offices and departments
LessonsLearnedServer provides... | Size: 33.6 MB License: Shareware Price: $360
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. | Size: 3.7 MB License: Shareware Price: $199
Platform: Windows NT, Windows XP, Windows 2000, Linux |
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|  | | ThreatSentry is a Host Intrusion Prevention software application designed to protect Windows Web servers running Microsoft Internet Information Services (IIS). ThreatSentry delivers multi-layered protection via two core components. The first, an Application Firewall, is pre-configured with a knowledgebase of known exploitive techniques and attack characteristics. Administrator can establish explicit guidelines for permissible and/or denied activity. The application firewall is coupled with an... | Size: 11.1 MB License: Shareware Price: $399
Platform: Windows 2000, Windows 2003 |
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|  | | DBScribe is a SQL Server database documentation tool that creates precise technical documentation of every detail of a database schema in just seconds.
It supports:
- a rich set of documentation style and output formats (HTML, CHM, MS Word Document)
- wizard and command line interfaces
- complete database structure documenting
- all SQL object types, their details and properties
- custom documentation profile
DBScribe helps you to:
- Dramatically reduce time and cost necessary to... | Size: 7.5 MB License: Shareware Price: $99
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | DBScribe is a PosgreSQL database documenter that creates precise technical documentation of every detail of a database schema within a moment.
It supports:
- rich set of documentation style and output formats (HTML, CHM, MS Word Document)
- wizard and command line interfaces
- complete database structure documenting
- all SQL object types, their details and properties
- custom documentation profile
- DDL code for all objects documented
DBScribe helps you to:
-... | Size: 9.8 MB License: Shareware Price: $39
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | DBScribe is an Oracle database documentation tool that creates precise technical documentation of every detail of a database schema in just seconds.
The product supports:
- a rich set of documentation style and output formats (HTML, CHM, MS Word Document)
- wizard and command line interfaces
- complete database structure documenting
- all SQL object types, their details and properties
- custom documentation profiles
- Oracle OLAP Metadata documenting
DBScribe helps you to:
-... | Size: 7.5 MB License: Shareware Price: $159
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | DBScribe is a free MySQL database documentation tool that creates precise technical documentation of every detail of a database schema in just seconds.
It supports:
- a rich set of documentation style and output formats (HTML, CHM, MS Word Document)
- wizard and command line interfaces
- complete database structure documenting
- all SQL object types, their details and properties
- custom documentation profile
DBScribe helps you to:
- Dramatically reduce time and cost necessary to... | Size: 7.4 MB License: Freeware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | TextIndexer saves you time, allowing you to keep your notes, documents, at the brief distance of a click. Download TextIndexer and use it for access, organization Internet search engine results, Web pages, links, control, notes, bills, projects, clients, addresses, letters, speeches, research, collections, notes.
TextIndexer can be used as handy text editor. With TextIndexer text editor you can create beautiful Rich Text Formatted documents that you can either print or email to others.
... | Size: 766.8 KB License: Shareware Price: $20
Platform: Windows 95, Windows 98, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003 |
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|  | | LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing. ContactCenter contains a conjugated feature- multi... | Size: 5.7 MB License: Shareware Price: $33
Platform: Windows XP, Windows 2000, Windows Vista, Windows Media Center Edition 2005 |
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| | | The software industry begins to acknowledge more and more the strong influence brought by the Microsoft .Net Framework in all aspects of programming. The new development IDE provided by Visual Studio enhances the ability of the programmers to author their products in a fast and easy manner. PlusSuite was designed to match these models and therefore it was written for the .Net Framework and streamlined to take advantage of all the rich features provided by Visual Studio. The controls and... | Size: 7.6 MB License: Freeware
Platform: Windows 98, Windows Me, Windows 2000, Windows XP |
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|  | | Organize, search, and manage your information with askSam. askSam is a flexible and powerful way to organize information and create searchable databases from Web pages, Email, PDF files, texts, and Word documents. askSam is the only database designed for both structured and unstructured information. See how easy a database can be - no programming, no complicated query language. askSam puts your information where it belongs... at your fingertips.
GATHER INFORMATION FROM ANYWHERE
askSam... | Size: 29.5 MB License: Shareware Price: $149.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | ResellerConsole is a powerful web-based portal for recruiting and managing all aspects of your reseller network. Resellers will always have access to the latest sales, marketing and support resources such as brochures, price lists, knowledgebase articles, creative pieces, logos, etc. The extensive security model allows you to assign permissions to each reseller based on their needs. We understand that the partnerships that you have with your resellers vary. One reseller may provide... | Size: 15.4 MB License: Demo Price: $599
Platform: Windows 2000, Windows 2003, Windows Vista, Windows XP |
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| | | eXpertSystem 7.0 - The Essential Idea Engine for Creative Processes and Brainstorming; eXs 7 is the new baseline in brainstorming tools. It takes word-linking and imagery to a whole new level and enhances your creative and problem-solving processes. With the included eXpertAd (Advertising/Promotion), eXpertMarketer (Marketing Strategy) and eXpertEvaluator (Thoroughly Evaluate any situation or opportunity), you can develop an idea from scratch, expand on an existing concept, create innovation... | Size: 3.0 MB License: Shareware Price: $99
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Mac OS X |
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|  | | ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.
Trouble Ticketing
Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users... | Size: 31.3 MB License: Freeware
Platform: Linux, Windows 2000, Windows 2003, Windows XP |
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| | | This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management).
Customer Tickets
When you... | Size: 45.0 MB License: Demo
Platform: Windows 2000, Windows XP |
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