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Business
/ Helpdesk & Remote PC
LIVECHAT ContactCenter - 5.1.11 |
LIVECHAT ContactCenter allows your customers to contact you on demand through live chat on web site. Your will be able to learn their needs and provide them with appropriate information, which can help maximize online sales.
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Software Description:
LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing. ContactCenter contains a conjugated feature- multi protocol business instant messenger mode, called LIVECHAT Communicator. It is a corporate internal communication channel, formed in shape of popular buddy list, but that is where the similarity to popular free instant messengers ends. Business communicator is a secure channel, all data is encrypted with 128 key bit. All contacts and chats are collected and stored in a centralized knowledgebase, so you can control the network and data flow. Internal communication costs decrease, because your employees do not have to use phone to communicate with ach other. You can also establish a conference between few employees. It is all in real- time, so there are no delays in exchanging data. ContactCenter is a solution for companies willing to improve online services, customer support and increase sales.
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| Software Requirements: |
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128MB RAM, 20MB hard disc space
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| This software is designed to run on the following operating systems: |
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Windows XP, Windows, Windows 2000, Windows Vista Starter, Windows Vista, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64, Windows Media Center Edition 2005
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| Keywords: |
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Help Desk, Live Help, Live Support, Live Chat, Live Person, Communicator, Live Chat Software, Live Support Software, Support Software, Contact Center Software
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