| | | | | | | | | | | | | | | Business / Helpdesk & Remote PC
LiveChat - 6.1.1.0 |
LiveChat is an online chat software solution for online customer service and support sales through website. LiveChat allows website owners to provide support over free live chat, invite website visitors to chat and never miss any sales opportunity.
| | | | | Software Description:
LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any additional software. At the same time operators have got even more functionalities: personal and automated chat invitations, web traffic monitoring and real-time visitor information are just basic features to start with. LiveChat application includes search engine icons to make easy recognizing referring website and keywords, the possibility of setting up link shortcuts, cobrowsing, opening links on customer side, using tag-based canned responses and transferring the customer between different agents without losing chat history. LiveChat allows holding multiple with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, integrations with CRM software (Salesforce, SugarCRM), ecommerce platforms (Shopify, ZenCart, Magento), CMS platforms (Joomla, Drupal, Wordpress), remote desktop tool (LogMeIn Rescue) and help desk software (Zendesk). For more complex implementations, group and department setup is possible with additional rights management. Shared chat history and advanced reporting and analytics section make LiveChat useful tool in online sales and support. The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. All the data transmission in LiveChat is processed with SSL encoded protocol, what guarantees top security level and safe communication channel in the company. | | Software Requirements: | | 128MB RAM, 40MB hard disc space | | This software is designed to run on the following operating systems: | | Windows 2000, Windows, Windows Vista, Windows XP, WinVista,WinVista x64,Win7 x32,Win7 x64,Windows Media Center Edition 2005,Mac OS X 10.5,Mac OS X 10.4 | | LiveChat Keywords: | | Call Center, Live Help, Live Support, Live Chat, Customer Service, Live Chat Software, Live Support Software, Support Software, Online Support, Live Help Software | | Download Link of LiveChat 6.1.1.0: | | | | | | | | | Feedback Summary: | Show All Feedback (0) | | | |  | | | | | LiveChat related software | | Title / Version / Description | Size | License | Price | | LIVECHAT ContactCenter 5.1.11 | 5.7 MB | Shareware | $33 |  LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing.... |
| | LiveChat 2.0 | 0 | Freeware | |  Live Chat is the fastest growing communication medium for business websites. Despite the presence of e-mail, phone, and text messaging communication, people conducting business online still want to be able to reach out and talk with someone. Right now. LiveChat offers real time interaction with online shoppers, and a proven increase in sales conversions. In fact, many ecommerce websites that use Live Chat software experienced a conversion... |
| | LIVECHAT Contact Center 5.5 | 7.3 MB | Shareware | $36 | | LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine... |
| | LIVECHAT Communicator 5.5 | 7.3 MB | Shareware | $12 | | LIVECHAT Communicator is a secure corporate instant messenger. It enables fast and intuitive IM contact between all the employees, allows creating secure (encrypted with SSL) private chats and conferences using one of many protocols (ICQ, MSN, Skype, Gadu-Gadu, LIVECHAT). All the instant messaging flow is monitored and can be managed by administrator, who manages all the employees rights and keeps them sorted into departaments. It is possible... |
| | mylivechat 1.1 | 3.8 MB | Shareware | $29 |  My LiveChat is a fast, high performance and most user-friendly live chat solution. Seeking a solution to close more sales online? Want to improve your customer satisfaction? My LiveChat is right for you. My LiveChat allows you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage. Why My LiveChat? √ Easy to install It only takes a few... |
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