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| ManageEngine FacilitiesDesk - 4.0 |
Integrated Facilities and Maintenance Management Software and HelpDesk with property, space, move and resources management features. Purchase, Contracts and Reports are also part of this software
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| |  | | The most professional PHP shopping cart on the market currently comes with Content Management System and Helpdesk Support system. Setting up this software bundle is always an easy thing to do with Install Wizard. Enterprise version also includes Premium Customers Support program. Some of its key features include: Shopping Cart with advanced set of sales functions (Products reviews and ratings, Coupons Discount mechanism, Shipping and Stock mechanisms, etc), Web-based Administration with Order... | Size: 8.7 MB License: Shareware
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Unix | 
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| | | Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk... | Size: 520.0 KB License: Shareware Price: $749
Platform: Windows XP, Windows 2000 |
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|  | | Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per... | Size: 2.3 MB License: Shareware Price: $950
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. | Size: 3.7 MB License: Shareware Price: $199
Platform: Windows NT, Windows XP, Windows 2000, Linux |
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| | | ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff... | Size: 15.4 MB License: Demo Price: $630
Platform: Windows NT, Windows 2000, Windows XP |
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|  | | Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the... | Size: 5.1 MB License: Shareware Price: 495GBP
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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| | | Scheduling Preventive Maintenance is an essential element of any maintenance management. PM Master makes it quick and easy.It can be used to plan small or large projects for maintenance departments,engineering departments or even to schedule your car maintenance.Also prints Work Orders. | Size: 4.8 MB License: Shareware Price: $59.95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 |
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|  | | EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with... | Size: 4.8 MB License: Shareware Price: $49
Platform: Windows XP, Windows 2000, Windows 2003, Windows CE |
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|  | | Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file transfer, audio chat, remote reboot, macro functions, display remote system information, send messages to... | Size: 2.7 MB License: Shareware Price: $395
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site.
7 reasons for choosing IPI.HELPDESK:
1. Price: $99.95
This is the full product price, not per user.
2. An intuitive interface for regular users.
The easy-to-use and well-defined interface helps users of all levels work more effectively.
3. Suitable for any task.
You are not restricted by the scope of your industry nor by the... | Size: 1.6 MB License: Shareware Price: $99.95
Platform: Windows NT, Windows XP, Windows 2000, Windows 2003, Windows Vista, Unix, Linux, Linux Console, Linux Gnome, Linux GPL |
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|  | | Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. | Size: 542.1 KB License: Shareware Price: $249
Platform: Windows XP, Windows 2000, Windows 2003, Windows Vista |
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|  | | Maintenance Pro makes it easy to track and organize preventive and repair maintenance for your equipment. Whether you are tracking facility equipment, office equipment, machinery, or any type of object that requires maintenance, this software will do the job.
Automated and color-coded alerts instantly show you which equipment requires attention at all times. You can easily create different PM schedules for different types of equipment and define your own custom maintenance tasks to... | Size: 7.5 MB License: Shareware Price: $495
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP |
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|  | | Car expense tracking and fleet management.
Keep you car in top condition and keep record of as many maintenance objects as you wish, Extensive possibilities for scheduling events and maintenance actions, Complete overview on all your expenses, Graphical reports as pie/line or bar charts, Free built in Trip Log, Record keeping of all repairs and fuel data, Automatic fuel consumption calculation, Integrated calendar for quick overview on all appointments and due maintenance objects, Automatic... | Size: 4.6 MB License: Shareware Price: $36
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | Less involvement of IT staff
Password reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or unresolved.
The password requests volume is also related to the password procedures in an organization. The... | Size: 6.0 MB License: Shareware Price: $1
Platform: Windows XP, Windows 2000, Windows 2003 |
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|  | | StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in... | Size: 14.3 MB License: Shareware Price: $199
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | ReadyAsset is an adaptable maintenance software for small companies and personal use, to help you save costs by controlling preventive maintenance on your company's facilities and your own assets. readyAsset is for those who wants to keep working their assets and for people who sell services to customers and need control over scheduling visits,work orders and invoicing. This tool is multiproject. If you are the one who is tired of finding a no complex CMMS, then readyAsset is right for you.... | Size: 22.1 MB License: Shareware Price: $349
Platform: Windows 2003, Windows Vista, Windows XP |
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|  | | Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away.
Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC. | Size: 318.0 KB License: Freeware
Platform: Windows 2000, Windows 2003, Windows Vista, Windows XP |
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|  | | Fleet Maintenance Pro Standard makes it easy to track and organize preventive and repair maintenance information on your fleet of vehicles and equipment.
In addition to helping you organize your equipment information, Fleet Maintenance Pro will also automatically calculate and report maintenance due for your fleet. When you start Fleet Maintenance Pro, automated and color-coded PM (preventive maintenance) alerts instantly show you which vehicles and equipment are due for service at all... | Size: 7.4 MB License: Shareware Price: $395
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file/registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their computer or view screen captures of their desktop. Never be left wondering if the new software will run on the clients PCs with complete inventory you will know which computers need upgrading and... | Size: 42.8 MB License: Shareware Price: $25
Platform: Windows 2000, Windows XP, Windows 2003, Windows Vista, ME, 98, 98se, NT 4.0, XP64, windows VISTA |
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| | | Database Maintenance is usually the last thing on most people's mind, until something goes wrong and the database becomes corrupt. Some common reasons for database corruption are power failure and improper shutdown of an application. Daboo DBISAM Maintenance 4 was designed to repair corrupt DBISAM version 4.00 tables. It has the ability to verify and to optimize tables as well. The interface is very easy to use, and the source code is available at dienhart.com. For those still using DBISAM 3... | Size: 737.0 KB License: Freeware
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | Tracks scheduled and completed maintenance work (based on miles, kilometers, or hours), fuel usage (in either gallons or liters), operating costs for maintenance, fuel and oil, and tire costs. Keeps track of vehicles expiring registration (license plate tags), vehicles that require inspections before their registration can be renewed. Also tracks driver infomation, including expiring drivers licenses. | Size: 1.6 MB License: Shareware Price: $35
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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| | | TekTracer overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable. Provided by SciTrans - "Writing and Graphics for a complex world." | Size: 737.0 KB License: Shareware Price: $95
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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|  | | Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99.... | Size: 5.0 MB License: Shareware Price: $180
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
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|  | | ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff... | Size: 15.4 MB License: Shareware Price: $630
Platform: Windows NT, Windows 2000, Windows XP |
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| | | Car expense tracking and fleet management.Keep you car in top condition and keep record of as many maintenance objects as you wish, Extensive possibilities for scheduling events and maintenance actions, Complete overview on all your expenses, Graphical reports as pie/line or bar charts, Free built in Trip Log, Record keeping of all repairs and fuel data, Automatic fuel consumption calculation, Integrated calendar for quick overview on all appointments and due maintenance objects, Automatic... | Size: 5.1 MB License: Shareware Price: $36
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP |
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| | | MyWorld Maintenance is a flexible maintenance software system that will help you keep track of preventive and repair maintenance on any type of object. It is flexible enough to track anything from facility maintenance to copy machines and just about anything else you can imagine hence the term "MyWorld Maintenance". MyWorld Maintenance lets you keep track of an unlimited number of objects that can be organized into categories. You can track detailed information specific to an object using the... | Size: 5.6 MB License: Shareware Price: $879
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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|  | | PMaint allows you to quickly and easily build a database of regularly occurring preventive maintenance tasks that need to be performed for your business. Record exactly what work needs to be done, how the work should be performed, how frequently and at what times. Printing work orders with these details allows you to delegate this work to your staff, with the specific instructions that should be followed to get work done.
PMaint will also allow you to keep track of what work has been... | Size: 4.7 MB License: Shareware Price: $249
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista |
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|  | | iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email.
Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl.
iTrack Enterprise is designed for organizations... | Size: 14.0 MB License: Shareware Price: $199
Platform: Windows 95, Windows 98, Windows NT, Windows 2000 |
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|  | | Auto Maintenance Pro makes it easy to track and organize preventive (PM) and repair maintenance information for you personal vehicles and equipment. Automated and color-coded PM alerts instantly show you which vehicles and equipment are due for service at all times. In addition to pre-defined maintenance services, ranging from changing the oil to performing an engine tune-up, you have the flexibility to define your own PM services and set their desired intervals. When maintenance is... | Size: 7.2 MB License: Shareware Price: $35
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 |
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