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| Business
/ Helpdesk & Remote PC
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| ManageEngine SupportCenter Plus 6.5 |
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ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...
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| Download time: |
| Dialup | (56k) | - | 01 h 16 m 21 s |
| ISDN | (128k) | - | 33 m 24 s |
| DSL | (512k) | - | 08 m 21 s |
| Cable | (1024k) | - | 04 m 11 s |
| T1 | (1484k) | - | 02 m 53 s |
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| ManageEngine SupportCenter Plus related software |
| Title / Version / Description |
Size |
License |
Price |
| SupportCenter 1.0 | 3.8 MB | Shareware | $199 |  SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software.
It offers very fast, easy to use and intuitive Web interface with a lot of unique features.
SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.
Main features are:
- very fast User... |
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| Vuechat 1.2 | 3.1 MB | Shareware | $80 |  Vuechat: The ultimate solution for Customer Service and CRM.
Vuechat is set of tools for Web-based Customer Service,
Instant Messaging, VoIP communcations, Video Conference and
the Customer Relationship Management (CRM).
Vuechat allows customers to contact your company representative through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a... |
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| Request Tracker 3.1 | 4.7 MB | Shareware | $149 |  Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print... |
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| Global Site Support 1.12 | 290.5 KB | Shareware | $23 |  Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support.
Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers.
You are not required to... |
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| Easy-CSS 1.01 | 9.3 MB | Shareware | $99 | | For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.... |
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| Easy Time Tracking PRO 3.0 | 3.8 MB | Shareware | $29.99 |  Easy Time Tracking PRO is a powerful, yet extremely easy-to-use time management and customer billing application. Easy Time Tracking PRO is an ideal solution for the individual contractors who need to know how much time they spent on certain tasks and how many hours they need to bill their clients for. Your company should get a copy of Easy Time Tracking PRO if it needs to track employees' or contractors' time, have the detailed statistics on... |
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| Easy Time Tracking 3.0 | 3.5 MB | Freeware | |  Easy Time Tracking is a powerful, yet extremely easy-to-use FREE time management and customer billing application. Easy Time Tracking is an ideal solution for the individual contractors who need to know how much time they spent on certain tasks and how many hours they need to bill their clients for. Your company should get a copy of Easy Time Tracking if it needs to track employees' or contractors' time, have the detailed statistics on who and... |
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| Adventnet ManageEngine ServiceDesk Plus 6 | 33.1 MB | Freeware | |  ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
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| DataTrack System 2.5.2647 | 12.7 MB | Shareware | $349.99 |  The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk,... |
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| iTrack Enterprise 2.1F | 14.0 MB | Shareware | $199 |  iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email.
Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl.
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