| | | | | | QUAD Help Desk Pro Edition 2006 - 2006 |
Affordable, easy to user, multiuser ready windows based customer support software with user logins and procedure security. QUAD Help Desk Pro Edition 2006 is easy enough to get installed and in operation on your lunch hour. No per user charges.
| | | | | | | | More on Quad Help Desk Pro | |  | | AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. T The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email... | Size: 26.2 MB License: Shareware Price: $549
Keywords: Computer Inventory - Customer Support - Help Desk - Support Requests - Web Enabled Help Desk | 
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| |  | | Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company... | Size: 4.1 MB License: Shareware Price: $199
Keywords: Help Desk - Helpdesk - Support Desk - Web Based - Web-based - Web-based Help Desk - Web-based Helpdesk |
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| |  | | Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance... | Size: 10.6 MB License: Shareware Price: $799
Keywords: Akeni - Business Im - Chat - Conference - Corporate Im - Email - Enterprise Im - Help Desk - Instant Messaging - Live Help |
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| |  | | Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile. Sinergia's business logic is implemented using Windows Workflow Foundation. | Size: 4.4 MB License: Freeware
Keywords: Call Center - Claim - Claim Tracking - Crm - Help Desk - Issue Tracking - Workflow |
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| |  | | A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. A Microsoft Access format .mdb on the backend insures you can... | Size: 9.5 MB License: Shareware Price: $479
Keywords: Crm - Customer Support - Help Desk - It Help Desk |
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| |  | | AwebDesk Help Desk is an IT support software that provides the easiest way to manage customers and its support requests with a centralized platform, route and delegate requests quickly and easily. Customers can submit their support ticket online or via email and use the portal to view and manage their tickets. Using AwebDesk Help Desk Software, centralize all your customer requests at one place, assign it to different support staff (or let the software do this based on your rules), keep track... | Size: 12.4 MB License: Comercial Price: $149
Keywords: Awebdesk - Help Desk Software - It Help Desk Software - It Support Software |
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| |  | | Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: A· Problem Management and Incident Management A· Change Management A· Knowledge Management A· Dashboards for real time Tactical Management A· Configuration Management A· Service Level Agreements (SLA`s) A· Asset Management including License Compliance A· 45 Day Unconditional Money Back Guarantee | Size: 129.3 MB License: Shareware Price: $4995
Keywords: Help Desk - Help Desk Software - Helpdesk - Internal Help Desk - It Support - It Support Desk - Support Desk - Tech Support |
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| |  | | The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion -... | Size: 172.0 MB License: Shareware Price: $0.01
Keywords: Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Software - Web Help Desk - Webhelpdesk - Windows |
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| |  | | Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools,... | Size: 4.0 KB License: Freeware Price: $147
Keywords: Customer Service Software - Help Desk Software - Live Chat Software |
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| |  | | Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how... | Size: 8.4 MB License: Shareware Price: $149
Keywords: Asset - Compliance - Computer - Database - Desk - Hardware - Help - Helpdesk - License - Maintenance |
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| |  | | Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how... | Size: 9.4 MB License: Shareware Price: $149
Keywords: Asset - Compliance - Computer - Database - Desk - Hardware - Help - Helpdesk - License - Maintenance |
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| |  | | EST Help Author Pro creates the most popular help formats from a single source It supports the following output formats: Ansi Text Manual, Unicode Text Manual, RTF Manual, HTML Manual, HTML Web Help, HTML Web Help with frames, HTML Web Help with JAVA support, Windows Help, CHM Help, Electronic Book (EXE) Most important features of this software: Professional Text Editor Keyword and Index editor Built-in live spell checker and thesaurus Advanced font and paragraph formatting... | Size: 14.0 MB License: Shareware Price: $79
Keywords: Applicaton Help - Author - Authoring - Capture - Chm - Compiler - Developer - Editor - Help - Help Compiler |
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| |  | | Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation. | Size: 9.7 MB License: Shareware Price: $179
Keywords: Computer Inventory - Help Desk - Pc Support |
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| |  | | Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. The user interface has also been updated. | Size: 4.2 MB License: Shareware Price: $169
Keywords: Computer Inventory - Customer Support - Help Desk - It Help Desk |
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| |  | | For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the... | Size: 9.3 MB License: Shareware Price: $99
Keywords: Appointment - Calendar - Call Center - Contract - Crm - Crm Software - Customer - Customer Request - Customer Service - Customer Service And Support |
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| |  | | CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 28.5 MB License: Shareware Price: $99
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory |
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| |  | | Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99.... | Size: 5.0 MB License: Shareware Price: $180
Keywords: Call Center - Call Tracking - Customer Service - Customer Support - Help Desk - Help Desk Software - Help Desk System - Helpdesk - Helpdesk Software - Helpdesk System |
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| |  | | The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast. Enabling Continuous, Re-Usable, & Measurable Business Value - The Instant Business Network Software is a well balanced software application that caters to a variety of user types. This combined balance of usability, technology, and ease... | Size: 30.5 MB License: Shareware Price: $990
Keywords: Collaboration - Help Desk - Instant Messaging - Project Management |
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| |  | | Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Tight email-to-ticket integration, Multilingual,... | Size: 542.1 KB License: Demo Price: $449
Keywords: Desk - Help - Hepdesk - Issue Tracking - Knowledge Base Support - Ticket - Trouble |
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| | | | Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 can store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable interface and a sophisticated reporting module, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed... | Size: 33.2 MB License: Shareware Price: $195
Keywords: Administration - Desk - Help - Helpdesk - Inventory - Lan - Manage - Network - Pc - Pim |
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| |  | | Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. | Size: 6.0 MB License: Shareware Price: $199
Keywords: Customer Support - Help Desk - Inventory - Web Enabled Help Desk |
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| |  | | SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory. SysAid Help Desk Software also provides service management... | Size: 50.3 MB License: Freeware
Keywords: Asset Management - Audit - Hardware - Helpdesk - Inventory - Network - Software - Support |
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