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| Network & Internet
/ Networking
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| SimpleHelp 2.28 |
Download Links:
Click the link below to download SimpleHelp
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Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website (showing as much or as little of SimpleHelp as you wish). Your technicians then pick who they connect to and how many sessions they join. When...
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| SimpleHelp related software |
| Title / Version / Description |
Size |
License |
Price |
| SupportSmith Free 1.5.1 | 4.4 MB | Freeware | | SupportSmith is an integrated platform that provides Remote Desktop access and Live Customer Support, establishing secure SSH/2 AES 128-bit encrypted connections between computers, passing through NATs, firewalls and proxies.
SupportSmith offers a suite of support tools to allow for the best interaction with the client and internal users, such as chat, file transfer and remote control. SupportSmith also complements the functionality of... |
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| Techinline Remote Desktop 1.1.3 | 280.0 KB | Shareware | $20 | Techinline is a next generation service, which makes remote support easier and much more affordable than ever before. It lets you remotely view, diagnose and resolve problems for your customers' problems around the world.
Give your technical support team the power to see what's happening on remote customers' desktops and then provide immediate help. Customers can request support directly from your web site, or you can instantly invite a... |
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| Instant Housecall Remote Support 4.0 | 1.6 MB | Shareware | $119 | Deliver attended remote support and access unattended computers with a single powerful tool.
Instant Housecall is the award-winning remote access and support solution that lets you view and control remote PCs in seconds. Deliver support to attended PCs on-demand, or remotely access unattended computers on an as-needed basis.
Work securely through firewalls from anywhere: your office, home, customer site, and Internet cafe without... |
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| Omni Customer Support 1.0 | 2.1 MB | Shareware | $69 | Omni Customer Support allows you to improve the quality of your customer supportThe underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solutionIt allows new staff to be immediately productive without a costly investment of learning all the known support issuesIt enables you to track the problem areas of your product so you can see what areas need... |
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| DVD neXt COPY 2.7.3.5 | 6.0 MB | Shareware | $69.99 | DVD neXt COPY not only wanted to be known as “The Burning Edge” of DVD copying software, but also the Cutting Edge of Tech Support. The support system is built with the latest technology in Flash viewlets showing key points of the software, allowing the user to follow the copy process step by step, and easily learn all the features of the software.
Then there is the live team of backup support who will answer any support tickets... |
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| Type Pilot 2.70 | 265.9 KB | Shareware | $29.95 | Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph. You can use Type Pilot as a... |
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| Artificial Technician 2003 | 2.6 MB | Shareware | $5 | Have you ever needed to get tech support on something that went wrong with your computer? What about tech support on something that the manufacturer no longer supports or is very rare that seemingly no one knows the solution? Then you need Artificial Technician! Artificial Technician along with Google allows you to easily fix your own computer fast! Simply answer a few simple preliminary questions and type your question in using plain english... |
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| Responsive Knowledgebase 1.01 | 437.0 KB | Shareware | $49 | Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Here's an example:
A user calls in and... |
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| Vuechat 1.2 | 3.1 MB | Shareware | $80 | Vuechat: The ultimate solution for Customer Service and CRM.
Vuechat is set of tools for Web-based Customer Service,
Instant Messaging, VoIP communcations, Video Conference and
the Customer Relationship Management (CRM).
Vuechat allows customers to contact your company representative through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a... |
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| Commit CRM 3.7 | 17.9 MB | Shareware | $249 | Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses
Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who -
* Provide maintenance services
* Handle customer support calls and on-site visits
* Sell hardware and off-the-shelf software
* Perform local repairs
* Manage Service Contracts and need full control over their... |
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| New downloads of Network & Internet, Networking |
| Title / Version / Description |
Size |
License |
Price |
| Alchemy Eye PRO 10.3 | 5.9 MB | Shareware | $399 | Alchemy Eye PRO is a system management tool that continuously monitors server availability and performance. In the event of network errors, Alchemy Eye can alert the network administrator by cell phone or pager BEFORE problems get seriously out of hand. This helps protect your company's data and reduces the likelihood of costly network failures. If a server goes down, Alchemy Eye automatically notifies the network administrator and writes a... |
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| InterGate Policy Manager for Mac OS X 9.3 | 17.2 MB | Demo | $210 | InterGate Policy Manager for Mac OS X - A comprehensive Internet access management solution, providing fine grained control of web content access, usage of Peer to Peer, Instant Messaging and Skype networks, logging and reporting of user activity, as well a core IP router and firewall to provide advanced protection to your network.
Advanced Web Filtering - For complete control over who can see what and when they can see it, what they can... |
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| Alchemy Network Monitor PRO 10.3 | 5.9 MB | Shareware | $199 | Alchemy Network Monitor monitors your network servers and business-critical applications availability and performance and immediately alerts you if a server gets out of order. Alchemy Network Monitor can also perform certain actions (e.g. launch an external application or execute an SQL query) when a server stops responding to the programs requests and maintain a detailed server monitoring log. With Alchemy Network Monitor Network... |
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| Total Network Inventory 1.6.7.1 | 8.6 MB | Shareware | 73EUR | Build an inventory of your entire network without leaving a chair! Total Network Inventory will scan your entire network, query all servers, workstations and appliances discovered, and record important information about every piece of hardware found on your network. Create a perfect, effortless, hassle-free inventory. The network inventory builder is able to query all network devices no matter how large or diverse your network is!
Do you... |
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| Network Administrator's Toolkit 10.2 | 10.3 MB | Shareware | $499 | A set of the network management tools designed for the corporate network administration. This toolkit consists of the two components that will monitor your corporate servers availability and performance and inventory user workstations.
Key Features:
Inventory Network Workstations
The first toolkit component, Asset Tracker for Networks, is a network inventory tool intended to audit software and hardware components installed on the... |
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