| | | | | | | | | | | | | | | Business / Other
The Help Desk Toolkit - 2.5 |
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
| | | | | Software Description:
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects. | | Software Requirements: | | No specific requirements | | This software is designed to run on the following operating systems: | | Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Palm OS 1.0, Palm OS, Palm OS 4.0, Mac OS X, Macintosh, Linux, Windows CE,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac Other,Unix,Linux,MS-DOS,BEOS | | The Help Desk Toolkit Keywords: | | Help Desk, Help Desk Software, Help Desk Application, Dms Help Desk, It Help Desk Software, Help+desk+software, Free Help Desk Software, Computer Help Desk | | Download Link of The Help Desk Toolkit 2.5: | | | | | | | | | Feedback Summary: | Show All Feedback (0) | | | |  | | | | | The Help Desk Toolkit related software | | Title / Version / Description | Size | License | Price | | Easy-CSS 1.01 | 9.3 MB | Shareware | $99 |  For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.... |
| | PHD Help Desk 2.12 | 374.6 KB | Freeware | | | PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English |
| | Sinergia Help Desk 0.4.2 | 4.4 MB | Freeware | | | Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile. Sinergia's business logic is implemented using... |
| | AwebDesk Help Desk Software 5.1.0 | 12.4 MB | Comercial | $149 |  AwebDesk Help Desk is an IT support software that provides the easiest way to manage customers and its support requests with a centralized platform, route and delegate requests quickly and easily. Customers can submit their support ticket online or via email and use the portal to view and manage their tickets. Using AwebDesk Help Desk Software, centralize all your customer requests at one place, assign it to different support staff (or let the... |
| | Web Help Desk Software for Windows 10.0.18.3 | 172.0 MB | Shareware | $0.01 | | The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident &... |
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| | Bluetooth Advertising software 3.1.2.4 | 6.1 MB | Shareware | $29.5 |  Bluetooth is a standard feature in virtually every modern portable device. Although it's primarily used for wireless connectivity with a number of accessories, it may be utilized differently in a fairly unusual manner. Have you ever considered using Bluetooth as a means of ad content delivery? If not, there is an application that can help you draw more customers to your business! Bluetooth Advertising Software is a tool that enables you... |
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