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| VersaSRS HelpDesk 3.2.3 |
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versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
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| VersaSRS HelpDesk related software |
| Title / Version / Description |
Size |
License |
Price |
| Jitbit HelpDesk 1.9.0 | 542.1 KB | Shareware | $249 |  Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. |
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| Horizon CRM 1.70.401 | 33.4 MB | Freeware | |  Horizon is a powerful CRM with links to Sage & Quickbooks
Features include
Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders,
Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base,
Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more
Look after your customers before someone else does !! |
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| Call Centre 1.0.2 | 3.9 MB | Shareware | $120 |  Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It is suitable for any business, big or small, and has many... |
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| iReport 3.1 | 25.9 MB | Shareware | $102.23 | | iReport is a multi-user, multi-project bug tracking/incident reporting/defect tracking/issue tracking system for software development projects. It comes with a full, easy to use Windows installer. Features include:- browser-based user interface, allocation of incidents to team members, email notification, file attachments, detailed issue history, issue searching and an admin interface for creating users, projects and permissions. iReport is... |
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| WebAsyst Workflow Management Software 1.1 | 2.4 MB | Shareware | |  WebAsyst Issue Tracking is a web-based Workflow Management Software system designed for workgroups to orgranize client requests and work orders into distinct issues. Customize workflow individually for every job. Assign responsible person. Keep track of issue flow. Print reports. Send reminders. Multilingual and template based interface. Browser (HTML) or Windows (SOAP) client. Buy hosting (30-day free) or sources. |
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| DataTrack System 2.5.2647 | 12.7 MB | Shareware | $349.99 |  The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk,... |
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| Kwok Information Server 2.0 | 40.7 MB | Shareware | $479 | | Kwok Information Server is a web-based information management system for managing issues, contacts, IT assets including hardware and software licenses. It gives you a single system to store and manage business information with a web interface.
Kwok Information Server can be installed on Windows and Linux machines. Users only need a web browser to use the system.
Issue Management module provides users a way to report issues and search... |
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| yKAP Bug Tracking / Issue Management Software 2.40 | 10.4 MB | Shareware | $400 |  Powerful, cost effective, Customizable, Web based(XML) Bug / Defect tracking, Issue Management and Messaging product. Apart from having a pleasing interface and being easy to learn, yKAP features include support for unlimited projects, test environments, attachments, exporting data into PDF/RTF/XLS/HTML/Text formats, rule-based email alerts, exhaustive search options, saving searches (public/ private/Group/Org), Auto-complete for user names,... |
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| Cerberus Helpdesk 2.4.0 | 3.7 MB | Shareware | $199 | | Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. |
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| Sinergia Help Desk 0.4.2 | 4.4 MB | Freeware | | | Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile.
Sinergia's business logic is implemented using... |
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