call centre

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Call Centre - 1.0.2

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.





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Rating: 0 Star0 Star0 Star0 Star0 Star
Current Version: 1.0.2
Release Date: Aug 11, 2003
License: Shareware
Price: $120
Downloads: 322


More on Call Centre
Rostrvm Call Centre Calculator 2.0Data Added 1: January 01, 2014   
Rostrvm Call Centre Calculator. .
The rostrvm inbound call centre calculator calculates the number of staff needed to deal effectively with your calls. Enter the expected calls per hour, the average call length and your service level target to produce a forecast of the required full-time-equivalent contact centre agents.
Size: 6.2 MB License: Shareware Price: $0.99 


rapidHELP 2.1Data Added 1: May 24, 2007   
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you...
Size: 45.0 MB License: Demo 
Keywords: Call - Call Center - Callcenter - Helpdesk - Helpdesk For Free - Helpdesk Software - Knowledge Base - Knowledgebase - Pdf - Service



Easytrip SOS 1.0Data Added 1: September 26, 2014   
Easytrip SOS. .
Easytrip SOS is a 24/7 breakdown assistance service for Ireland. This app puts you directly in contact with our call centre that will assess your situation and organise a suitable breakdown service / assistance.
Size: 5.5 MB License: Freeware 


Product Mastermind 2013 1.0Data Added 1: April 07, 2014   
Product Mastermind 2013. .
Mastermind is the search for the brains with the best product knowledge in the mobile phone industry. Product Master Mind is open to staff in mobile retail and call centre companies and pits teams from these organisations against each other in a series of high-pressure knockout phases, leading to live final!
Size: 5.1 MB License: Freeware 


SMRT Book a Taxi 2.2.2Data Added 1: January 02, 2014   
SMRT Book a Taxi. .
A few taps on your iPhone is all it takes to book a taxi. Avoid busy phone lines and skip long taxi queues all with this app. It automatically detects your location, allowing you to confirm your booking without speaking with the call centre agent. Pick your preferred taxi model and book up to three taxis at a time. For added convenience, save frequent addresses as Favourites
Size: 2.4 MB License: Freeware 


ABC Taxis 2.3Data Added 1: June 11, 2014   
ABC Taxis. .
Welcome to the official ABC Taxis app for Sydneys lower north shore! This FREE taxi service app is designed to streamline your booking process without having to wait in a call centre queue. One of the latest Crime Stoppers approved apps with a GPS tracking function. It appoints compliant taxis with accredited drivers to your pick up point hassle free! Safe & secure journeys are monitored by 24/7 security cameras. Catching a cab has never been made easier with...
Size: 5.8 MB License: Freeware 


Zero200 2.3Data Added 1: August 06, 2014   
Zero200. .
Welcome to the official Zero200 app for Wheelchair Accessible Taxi Service in Sydney! This FREE taxi service app is designed to streamline your booking process without having to wait in a call centre queue. Catching a cab has never been made easier with simple to use functions of this innovative app. Save favourite trips so theres no need to re enter them each time ˜Map booking with inbuilt GPS function in case youre lost and cant see any street...
Size: 5.8 MB License: Freeware 


Chase Cars 1.1.5Data Added 1: September 14, 2014   
Chase Cars. .
Chase Cars and Couriers Hail a Chase Car minicab on-the-go from your Apple device. Booking a minicab via the app is even faster than calling the call centre. Chase Cars and Couriers offer pre-booked and ASAP services for cash and account customers throughout Enfield and North London. Pay a fixed price by account, cash or credit card. Features of the Chase Cars and Couriers app: *Fast and easy to use *Pay a fixed price via account, cash or...
Size: 921.6 KB License: Freeware 


Terrasoft Call Center 2.8Data Added 1: June 21, 2007   
Terrasoft Call Center. Call Center Call Centre Crm.
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
Size: 9.9 MB License: Shareware Price: $2490 
Keywords: Call Center - Call Centre - Crm - Crm Application - Crm Software - Crm Solution - Crm System - Crm Tools - Crm Vendor - Customer Relationship Management



Freeware HelpDesk CentreDesk Group 3.2.3+Data Added 1: June 21, 2007   
Freeware HelpDesk CentreDesk Group. Call Center Call Centre Centerdesk.
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are...
Size: 28.5 MB License: Shareware Price: $99 
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory



FREEWARE CentreDesk Corporate 6.101Data Added 1: August 15, 2012   
FREEWARE CentreDesk Corporate. Call Center Call Centre Centerdesk.
CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are...
Size: 20.0 KB License: Freeware 
Keywords: Call Center - Call Centre - Centerdesk - Corporate - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory



HelpDesk CentreDesk Repair 6.101Data Added 1: September 25, 2012   
HelpDesk CentreDesk Repair. Call Center Call Centre Centerdesk.
CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are...
Size: 5.4 MB License: Freeware 
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SuperVoice VoIP 1.0Data Added 1: September 06, 2012   
SuperVoice VoIP. Answermachine Call Centre Softphone.
SuperVoice VoIP makes it easy to add another phone line to your home or business. It is a Windows based softphone and answermachine for Voice Calls over the Internet (VoIP). To use SuperVoice VoIP, simply download it, choose a SIP provider, enter your user name and passworda€¦you are ready to go Features Include: -Multiple Lines for incoming and outgoing phone calls -Custom Ringtones..hear a different tones if you have an important caller on the line based on -Caller ID -On Screen Dialer...
Size: 40.3 MB License: Shareware Price: $29 
Keywords: Answermachine - Call Centre - Softphone - Switchboard - Voicemail - Voip



SuperVoice Communications Server 2 4Data Added 1: August 29, 2012   
SuperVoice Communications Server. Answermachine Autoattendant Call Centre.
This software will provide quality and flexibility for all your business demands. This system is versatile, expandable and best of all user friendly. The system easily expands to grow with your business with simple System Inter Connection capability to ensure long-lasting support. Features of SuperVoice Communications Server 2.4 -Allows user to record telephone conversation -Supports different greetings for different callers based on Caller ID information -Automatically forward your voice...
Size: 14.0 MB License: Shareware Price: $249 
Keywords: Answermachine - Autoattendant - Call Centre - Fax - Fax Printer - Modem - Multiline - Switchboard - Voice - Voicemail



SuperVoice Pro 9.0Data Added 1: August 09, 2012   
SuperVoice Pro. Answermachine Autoattendant Call Centre.
A total communication solution software consolidating today's most widely used communication tools into one single channel. This software will provide quality and flexibility for all your business demands. This system is versatile, expandable and best of all user friendly. The system easily expands to grow with your business with simple System Inter Connection capability to ensure long-lasting support. features include: -Get your VoIP messages that arrive by email! Now you can also retrieve...
Size: 19.0 MB License: Shareware Price: $99 
Keywords: Answermachine - Autoattendant - Call Centre - Fax - Fax Printer - Modem - Pdf - Scanner - Switchboard - Voice



No Wuckers 1.0.0Data Added 1: October 23, 2014   
No Wuckers. .
The No Wuckers App (popular colloquialism of the Australian "No Worries") offers the user access information on call centres in a user friendly format, with a built in click to call functionality. Call centres may integrate their waiting queues with No Wuckers, allowing the user to see whether a call centre, or specific agent, is available to take their call or not without having to make a call and wait on the phone.
Size: 4.4 MB License: Freeware 


Yellow Cab of Georgia 1.1.0Data Added 1: November 12, 2014   
Yellow Cab of Georgia. .
Free electronic taxi booking in Atlanta. Book, track in realtime, and rate taxi rides from Atlanta's largest, most reliable taxi company. Save time- no phone call required. 1) Request a car to your GPS location or a nearby address 2) Monitor your taxi's realtime location as it approaches with a map view 3) Receive an alert when your driver arrives The Yellow Cab app sends rides exclusively to Yellow Cab's 400 licensed drivers. Its customer...
Size: 2.0 MB License: Freeware 


Fjerntakst 1.0Data Added 1: March 25, 2014   
This "Fjerntakst" application has been developed by AnsuR for geo-referenced photos and text for the Insurance Industry. Shortly after an image or text is captured and sent by an end-user, it will be available on a server accessible from the call centre of an Insurance Company. The input of in-situ visual information will help an Insurance Company assess damages. Images and data provided via this application will be stored and made accessible by API for our Insurance Company...
Size: 1.2 MB License: Freeware 


AbusePipe 2.1.2Data Added 1: June 21, 2007   
AbusePipe. Abuse Analysis Email.
Email Abuse Analysis Solution for ISPs. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions. Advantages- * Far quicker response time to abuse emails (From 3 weeks down to 1 day or 1 hour...
Size: 3.6 MB License: Shareware Price: $595 
Keywords: Abuse - Analysis - Email - Management - Parser - Spam - Unsolicited Email - Use



NewWayService 2.21Data Added 1: June 21, 2007   
NewWayService. Appels De Service English Entretien.
NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track and manage calls, issues, jobs, requests or work orders. With its very user-friendly environment, no intense training is needed to learn to use it. Flexible, NewWayService adapts itself to your needs, whether you are a major corporation or a self-employed worker. NewWayService base modules are: work...
Size: 20.8 MB License: Shareware Price: $192 
Keywords: Appels De Service - English - Entretien - French - Help Desk - Interbase - Jobs - Knowledge Base - Linux - Maintenance



VersaSRS HelpDesk 3.2.3Data Added 1: February 02, 2008   
VersaSRS HelpDesk. Browser Based Call Centre Case Management.
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client...
Size: 7.3 MB License: Freeware 
Keywords: Browser Based - Call Centre - Case Management - Contact Centre - Crm - Help Desk - Incident - Issue - Issue Management - Issue Tracking



SuperFax 9.0Data Added 1: March 12, 2008   
SuperFax. Autoattendant Call Centre Fax.
SuperFax® is a simple yet powerful fax communications program for Windows. It is compatible with standard Class I/II fax/data modems. The product's user-friendliness allows anyone to easily send and receive faxes PC or laptop! Features of SuperFax : -Sends fax directly from any Windows application. -Receives faxes automatically. -Supports popular Twain scanners. -Broadcast Faxes. -Supports standard data/fax modems. -Built-in phonebook. -Low cost and high performance....
Size: 9.0 MB License: Shareware Price: 49GBP 
Keywords: Autoattendant - Call Centre - Fax - Fax Printer - Modem



Clockmate 6.20Data Added 1: October 07, 2008   
is a multi-user international clock program. It displays as many clocks as you like with different time zones, different clock styles and different window styles all on one screen. It can be used as a time calculator or a screen saver as well. Clockmate is right for you if you need to know the time of a city or a country instantly. If you are an international traveller or a telecommuter, or if you work with a customer call centre, an airport service desk or a hotel service desk, Clockmate...
Size: 15.5 MB License: Shareware Price: $29.99 


Halogen Business Process Management 1.0Data Added 1: October 07, 2008   
Our software provides an excellent technology platform for your customers to share their documents and data with your back-office in a secure, reliable and efficient manner. The web enabled customer interface allows your customers to load data onto your servers is a secure environment. Each customer has an unlimited amount of unique logon IDOCOs and the user list can be managed either by the customer or yourself. Our built in workflow technology notifies your staff as well as escalates...
Size: 4.1 MB License: Freeware 


PresenTense Time Client NT/XP/2000/2003/Vista 4.1Data Added 1: October 07, 2008   
PresenTense Time Client is a network time client for Windows NT/2000/XP/2003/Vista. It synchronizes your PC system clock to a network time server or local GPS. Supports e-mail and SysLog alarms, redundancy and and can be remotely managed by LanTime Analyser. Supports NTP4 and Free Run as required by NINA. Keeps your computer clock accurate within microseconds. PresenTense Time Client will impress you as it's easy to configure but has an impressive range of options you can configure....
Size: 3.5 MB License: Demo Price: $39.95 


Network SuperFax 8.0Data Added 1: September 25, 2012   
Network SuperFax. Autoattendant Call Centre Client.
Network SuperFax 8.0 does everything you ever wanted for your fax needs for small businesses. It sends a fax from any windows application, receives faxes, you can do fax broadcasting. You can even E-mail a fax, great for when you want to email your documents but don't want the sender to be able to change them! All these features are available on the Fax server as well as on the workstations. You install the Fax Server software on 1 computer in your network with a modem. On all the other...
Size: 29.8 MB License: Shareware Price: $129 
Keywords: Autoattendant - Call Centre - Client - Fax - Fax Printer - Modem - Network - Remote - Server - Tcp-ip



AbusePipe Abuse Desk Management Software 3.0Data Added 1: September 28, 2012   
AbusePipe Abuse Desk Management Software. Abuse Desk Management Software Abuse Mail Handling Software Abuse-queue Management Tools.
Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions. Advantages- * Far quicker response time to abuse emails (From 3 weeks down...
Size: 431.0 KB License: Freeware 
Keywords: Abuse Desk Management Software - Abuse Mail Handling Software - Abuse-queue Management Tools - Email Tracking Software - Help Desk - Help Desk Tracking System - Queue Management



PresenTense Time Client XP/2000/2003/7 4 2Data Added 1: July 23, 2012   
PresenTense Time Client XP/2000/2003/7. Accurate Network Time Dhcp Synchronize Time.
PresenTense Time Client is a network time client for Windows NT/2000/XP/2003/Vista. It synchronizes your PC system clock to a network time server or local GPS. Supports e-mail and SysLog alarms, redundancy and and can be remotely managed by LanTime Analyser. Supports NTP4 and Free Run as required by NINA. Keeps your computer clock accurate within microseconds. PresenTense Time Client will impress you as it's easy to configure but has an impressive range of options you can configure....
Size: 4.5 MB License: Shareware Price: $39.95 
Keywords: Accurate Network Time - Dhcp - Synchronize Time - Time Client - Time Synchronization - Windows Time Client



Crib Sheet 1.05.13Data Added 1: October 16, 2016   
Crib Sheet. Call Center Call Centre Clipboard.
Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics. For example... Where medical staff need to paste stock texts into Meditech software. Where tele-sales staff need to view scripts. Where operators need to view graphics, drawings or texts, at help or support centers. Fast access is achieved by presenting the titles of the texts or graphics as a matrix of cells. As the operator moves the mouse over the...
Size: 4.5 MB License: Freeware 
Keywords: Call Center - Call Centre - Clipboard - Helpdesk - Meditech



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