customer service software

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Skymol Communicator Live Help Software - 3.0

Live video chat software. Live help and live customer support software with voice, video. Customer service software, help desk software for online sales and customer service. Completely web-based, no downloads. Audio, video chat software.

More Info
Rating: 5 Stars5 Stars5 Stars5 Stars5 Stars
Current Version: 3.0
Release Date: Mar 1, 2010
License: Shareware
Price: $34.95
Downloads: 141

More on Customer Service Software
Customer Service Database Software 7.0Data Added 1: October 12, 2014   
Customer Service Database Software. Access Answering Customer Service Calls.
This software offers a solution for users who want to create and manage customer service calls and interactions. There are fields for entering customer, comments, category, opened by, priority, opened date, resolved date.
Size: 2.7 MB License: Shareware Price: $19.99 
Keywords: Access - Answering - Customer Service Calls - Database Of Customers - Manage Multiple - Management - Managing - Paperwork - Phone - Priority

Skymol Live Customer Support Software 2.0Data Added 1: October 07, 2008   
Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments (except webcams...
Size: 10.0 KB License: Shareware Price: $49.95 

Chat Interface for Operator 1.4Data Added 1: June 21, 2007   
Chat Interface for Operator. Customer Chat Customer Service Customer Service Software.
Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of saved chat sessions, view visitor's...
Size: 478.7 KB License: Shareware Price: $8.99 
Keywords: Customer Chat - Customer Service - Customer Service Software - Live Assistance - Live Chat - Live Help - Live Support Chat Software - Online Chat Live Chat Software - Sales Chat - Support Chat

LiveHelpNow 4.0Data Added 1: August 22, 2012   
LiveHelpNow. Customer Service Software Help Desk Software .
So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized on a website the difficulty is solved as visitors may now reach out for assistance, initiate a chat conversation with website agent and promptly find help they are requiring. Website comes alive with...
Size: 1.9 MB License: Freeware 
Keywords: Customer Service Software - Help Desk Software

Live Support Chat Software Added 1: June 07, 2008   
Live Support Chat Software. Ajax Application Asp.
Single operator chat script tool allows your website visitors to connect with your support executives or company representatives regarding to their problems or questions. Live chat software can track your website visitors or customers in real time by using the browser based live chat interface. One to one customer support software provides fast, secure and dedicated connection between sales executives and clients that helps to solve their queries regarding to their problems. Live assistance...
Size: 1.1 MB License: Shareware Price: 4249INR 
Keywords: Ajax - Application - Asp - Chat - Communication - Customer - Customers - Database - Desk - Download

Easy-CSS 1.01Data Added 1: June 21, 2007   
Easy-CSS. Appointment Calendar Call Center.
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the...
Size: 9.3 MB License: Shareware Price: $99 
Keywords: Appointment - Calendar - Call Center - Contract - Crm - Crm Software - Customer - Customer Request - Customer Service - Customer Service And Support

ManageEngine SupportCenter Plus 6.5Data Added 1: November 29, 2007   
ManageEngine SupportCenter Plus. Customer Service Management Software Customer Support Software Request Tracking.
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users...
Size: 31.3 MB License: Freeware 
Keywords: Customer Service Management Software - Customer Support Software - Request Tracking

LiveChat Added 1: January 05, 2011   
LiveChat. Call Center Call Center Software Customer Service.
LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any additional software. At the same time operators have got even more functionalities: personal and automated chat invitations, web traffic monitoring and real-time visitor information are just basic features...
Size: 15.1 MB License: Comercial Price: $36 
Keywords: Call Center - Call Center Software - Customer Service - Live Chat - Live Chat Software - Live Chat Solution - Live Help - Live Help Software - Live Support - Live Support Software

PacketTrap PSA 1.1Data Added 1: September 06, 2012   
PacketTrap PSA. Crm Customer Portal Customer Service.
Transform your service management into an efficient, dare we say, enjoyable process. Software should be intuitive and easy-to-use, not complicated and confusing. That's why PacketTrap has created an easy to use yet powerful interface that even your techs enjoy using. Whether you are using spreadsheets and sticky notes or clunky software, companies like yours will surely benefit from significant time savings and a dramatic increase in profitability. PacketTrap's integrated solution delivers an...
Size: 19.0 KB License: Freeware 
Keywords: Crm - Customer Portal - Customer Service - Customer Support - Employee Scheduling Software - Labor Reports - Quickbooks Integration - Service Tracking - Staff Scheduling Software - Support Software

ProProfs Help Desk Software 1.1Data Added 1: October 14, 2018   
ProProfs Help Desk Software. Bug Tracking Software Customer Support Software Help Desk Customer Service.
A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. Shared inbox feature of ProProfs Help Desk helps agents track emails from a simple e-mail-like interface. Their job becomes easy and hassle-free...
Size: 30.0 MB License: Commercial Price: $49 
Keywords: Bug Tracking Software - Customer Support Software - Help Desk Customer Service - Help Desk Software - Help Desk Ticketing Software - Issue Tracking Software - Service Desk Ticketing System

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0Data Added 1: June 21, 2007   
StromaSoft CRM Customer Service Helpdesk - Outlook Edition. Call Center Call Logging Crm.
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in...
Size: 14.3 MB License: Shareware Price: $199 
Keywords: Call Center - Call Logging - Crm - Customer Relationship Managements - Ecrm - Help Desk - Helpdesk - Incidents - Instant Messaging - Newsletter

Universal FAQ Manager 2008 2.1Data Added 1: March 05, 2008   
Universal FAQ Manager 2008. Customer Support Software Faq Management Software Faq Manager.
Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim...
Size: 1012.9 KB License: Beta Price: $197 
Keywords: Customer Support Software - Faq Management Software - Faq Manager - Faq Software - Frequently Asked Questions - Knowledge Base

iKode Helpdesk X 3.2Data Added 1: May 21, 2012   
iKode Helpdesk X. Customer Service Software Customer Support Software Email Management Software.
iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service.
Size: 2.8 MB License: Shareware Price: $39.99 
Keywords: Customer Service Software - Customer Support Software - Email Management Software - Help Desk Software - Helpdesk Script - Helpdesk Software - Support Ticket System

SmarterTrack 7.0.4197Data Added 1: May 07, 2012   
SmarterTrack. Brand Communication Communications Portal.
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base. Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for greater efficiency.
Size: 166.0 MB License: Freeware 
Keywords: Brand - Communication - Communications Portal - Customer Service - Helpdesk - Software Branding

Querybot Web Knowledgebase/FAQ 1.3Data Added 1: May 24, 2007   
Querybot Web Knowledgebase/FAQ. Autoresponder Base Crm.
Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service. The system also maintains...
Size: 2.9 MB License: Shareware Price: $19.95 
Keywords: Autoresponder - Base - Crm - Customer - Email - Faq - Frequent - Html - Knowledge - Knowledgebase

HelpDesk 7.0.3Data Added 1: May 05, 2012   
HelpDesk. Assign Customer Customer Service.
Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. A customer submits a ticket (an "issue") to Jitbit Help-Desk web-application (using the web-interface or by sending an email to "email;)....
Size: 2.7 MB License: Shareware Price: $299 
Keywords: Assign - Customer - Customer Service - Email Notification - Helpdesk - Helpdesk Utility

EEI/AGA Customer Service Conf HD 2.2Data Added 1: April 10, 2014   
EEI/AGA Customer Service Conf HD. .
The EEI/AGA Customer Service Conference and Exposition is the premiere utility industry customer service conference. Utility professionals from all levels, vice president through analyst, will be present to learn and share new ideas. This yearss theme will be The New Energy Customer.
Size: 9.8 MB License: Freeware 

Esco Customer Service HD 2.0Data Added 1: September 22, 2014   
Esco Customer Service HD. .
This app is one of Esco's way to reach out to their clients and give them good service. Esco Customer Service app is a proof that our company supports our clients in the best service we can give by adding features on this app from safety measures on the lab and working safely with our products to online live support. One of the main features of the Esco Customer Service app is that, it lets the users send us defect reports in a more detailed manner by taking a photo of...
Size: 117.0 MB License: Freeware 

Customer Manager for Workgroup 3.9Data Added 1: March 09, 2017   
Customer Manager for Workgroup. Appointment Appointments Calendar.
Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing service. It's perfect to plan working hours, keep track of scheduled appointments and orders. The program gives you a customizable Date Navigator and comprehensive reminder. It'll...
Size: 28.7 MB License: Shareware Price: $69.95 
Keywords: Appointment - Appointments - Calendar - Client Management - Client Manager - Client Tracking - Customer Manager - Customer Service Software - Employee Scheduling - Organizer

123 Live Help Chat Software 5.2Data Added 1: May 22, 2010   
123 Live Help Chat Software. Customer Online Support Help Live Chat Live Chat Hosting.
123 Live Help Chat Software can show your website visitors a live agent which is just a click-away and enable your operators to live Text Chat/Video Chat with them. And Skype In Service enables your operators to call or answer visitors in text or voice messages via Skype directly with just a click of the mouse. It is secure, fast, flexible, customizable & cost-effective. It offers full function to operators online, such as auto-detect customers' details, track their footprints, chat...
Size: 29.9 MB License: Shareware Price: $299 
Keywords: Customer Online Support - Help Live Chat - Live Chat Hosting - Live Chat Support - Live Help Chat Software - Live Support Chat - Online Chat Software - Online Customer Support Software - Online Sales Software

Organizer Service CRM : Basic Edition 2011R2.0 1.0Data Added 1: July 03, 2012   
Spinso Organizer 2011 Basic Edition Service CRM is simple ready to use complaint management and billing software.It take cares of the end to end complaint management process Features - Centralized repository for managing the complaint - Check the availability of technician and assign the complaint accordingly - Track the status of the complaint solved,pending etc - Track complaints,figure out the problem areas and action taken - Unique complaint number for each complaint is generated which...
Size: 6.2 MB License: Shareware Price: $4 
Keywords: Billing And Invoice - Complaint Management Software - Complaint Management System - Customer Service Software - Service Crm - Service Management Software - Service Software - Spinso Organizer - Spinso Service Crm

Boldchat Operator Client .NET 4.80Data Added 1: June 21, 2007   
Boldchat Operator Client .NET. Chat Contact Contact Manager.
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Size: 4.6 MB License: Freeware 
Keywords: Chat - Contact - Contact Manager - Contacts - Crm - Customer - Customers - Email - Email Management - Email Manager

Business Letter Professional 2007 6.5Data Added 1: August 09, 2007   
Business Letter Professional 2007. Accountant Business Consultant.
Business Letter Professional includes more than 1600 typical business letter templates. With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The embedded text editor in this program allows you to edit, copy, paste, search, preview and save your letters. It also enables you to set an external e-mail program to send your finished letters...
Size: 1.6 MB License: Shareware Price: $39.99 
Keywords: Accountant - Business - Consultant - Customer - Home - Letter - Making - Manager - Marketing - Secretary

Boldcenter Operator Client .NET 4.13Data Added 1: May 24, 2007   
Boldcenter Operator Client .NET. Chat Contact Contact Manager.
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Size: 4.2 MB License: Freeware 
Keywords: Chat - Contact - Contact Manager - Contacts - Crm - Customer - Customers - Email - Email Management - Email Manager

Ulysses CRM Suite 6.0Data Added 1: January 10, 2008   
Ulysses CRM Suite. Crm Software Crm Solutions Ulysses Customer Care.
The UlyssesŪ CRM suite is a comprehensive suite of business applications that enables organisations to effectively manage customer interactions. A powerful comprehensive customer service management system that also includes sales automation and marketing management. The UlyssesŪ suite is a complete customer care system that empowers organisations with the ability to deliver a quality and cost effective service that will maximise revenues and optimise efficiency. UlyssesŪ is fully...
Size: 246.4 MB License: Demo Price: $995 
Keywords: Crm Software - Crm Solutions Ulysses - Customer Care - Customer Relationship Management - Mobile Crm - Pocket Ulysses - Qms - Sales Marketing - Service Management - Ulysses 6i

Rental Management Software PreferRent 1.0Data Added 1: July 07, 2010   
Rental Management Software PreferRent. Cost Accounting Customer Service Financial Operations.
Rental Management Software PreferRent is an all-in-one edition that is intended for personal rental business and small to corporate rental business use. Rental Software Preferrent provides instruments for streamlining and growing your rental business and important that it is totally free. Rental Software instruments address all key areas of your rental business, e.g.: Rental operations, Customer service, Financial operations, Cost accounting, Sales and sales promotion, Rental Business...
Size: 30.6 MB License: Freeware 
Keywords: Cost Accounting - Customer Service - Financial Operations - Rental Management Software - Rental Operations - Rental Software

SlottaTime 1 22Data Added 1: May 04, 2012   
SlottaTime. Appointment Customer Management Scheduler.
The SlottaTime Work Scheduling Application is the perfect software solution for Customer Service and Support businesses. SlottaTime is designed to serve as a scheduling system you can use to manage the staff and the equipment your business has. Features include: -Schedule and plan Customer service workloads for multiple Teams or Crews, -Calendar View of all work (Single, 5 , 7 or 10 Day views), -Manage Customers with Single or Multiple Sites...
Size: 7.6 MB License: Shareware Price: $700 
Keywords: Appointment - Customer Management - Scheduler - Service Appointment - Workload - Workload Planner

Web Help Desk Software for Windows Added 1: August 17, 2012   
Web Help Desk Software for Windows. Help Desk Help Desk Software Helpdesk.
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion -...
Size: 172.0 MB License: Shareware Price: $0.01 
Keywords: Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Software - Web Help Desk - Webhelpdesk - Windows

Omnistar Help Desk Software Solution 8 1Data Added 1: April 26, 2012   
Omnistar Help Desk Software Solution. Customer Service Software Help Desk Software Live Chat Software.
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools,...
Size: 4.0 KB License: Freeware Price: $147 
Keywords: Customer Service Software - Help Desk Software - Live Chat Software

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