Business / Helpdesk & Remote PC

DataTrack System - 2.5.2647

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.





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Rating: 0 Star0 Star0 Star0 Star0 Star
Current Version: 2.5.2647
Release Date: Oct 23, 2006
License: Shareware
Price: $349.99
Downloads: 102


Software Description:
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.
Software Requirements:
No specific requirements

This software is designed to run on the following operating systems:
Windows XP, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000

DataTrack System Keywords:
Defect Tracking Issue Tracking Helpdesk Call Center Customer Support Help Desk Software Support Management Work Order Management Trouble Ticket Helpdesk Software

Download Link of DataTrack System 2.5.2647:

Screenshot
DataTrack System - 2.5.2647 Screenshot

DataTrack System - 2.5.2647 Screenshot Full Screenshot
Reviews Summary:
Overall Rating: 5 Stars5 Stars5 Stars5 Stars5 Stars
Ease Of Use: 5 Stars5 Stars5 Stars5 Stars5 Stars
Functionality: 5 Stars5 Stars5 Stars5 Stars5 Stars
Price: 5 Stars5 Stars5 Stars5 Stars5 Stars
sitehelpdesk User Reviews

  Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates...

User: Ade
Ease of use:5 Stars5 Stars5 Stars5 Stars5 Stars
Functionality:5 Stars5 Stars5 Stars5 Stars5 Stars
Value for money:5 Stars5 Stars5 Stars5 Stars5 Stars
Overall score:5 Stars5 Stars5 Stars5 Stars5 Stars
Comments: I've been searching for months and once I found datatrack, it fits the price range and functionality. I'm very pleased with this product.
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