help desk software

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HelpSTAR - Help Desk Software - 2009.02

Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: A· Problem Management and Incident Management A· Change Management A· Knowledge Management A· Dashboards for real time Tacti





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Current Version: 2009.02
License: Shareware
Price: $4995
Downloads: 39


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Web Help Desk Software for Windows 10.0.18.3Data Added 1: August 17, 2012   
Web Help Desk Software for Windows. Help Desk Help Desk Software Helpdesk.
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion -...
Size: 172.0 MB License: Shareware Price: $0.01 
Keywords: Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Software - Web Help Desk - Webhelpdesk - Windows



Omnistar Help Desk Software Solution 8 1Data Added 1: April 26, 2012   
Omnistar Help Desk Software Solution. Customer Service Software Help Desk Software Live Chat Software.
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools,...
Size: 4.0 KB License: Freeware Price: $147 
Keywords: Customer Service Software - Help Desk Software - Live Chat Software



Help Desk Software 1.0.0Data Added 1: June 26, 2014   
Help Desk Software. Best Help Desk Software Free Help Desk Software Help Desk Software.
VisborDesk Help Desk software helps you in simplifying your customer support process. Its easy-to-use interface, sleek and simple design gives your agent, a relief to keep focused on customer support. 1. EASILY CONFIGURABLE Spare only few minutesto configure & start immediately. Getting Started is quite an easy with VisborDesk. 2. MULTIPLE SLA PLANS Multiple SLA Plan execution allows you to ensure the timely response to your customers and keep things managed. 3. FREE UPDATES (SaaS...
Size: 170.6 MB License: Shareware Price: $100 
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AwebDesk Help Desk Software 5.1.0Data Added 1: September 27, 2012   
AwebDesk Help Desk Software. Awebdesk Help Desk Software It Help Desk Software.
AwebDesk Help Desk is an IT support software that provides the easiest way to manage customers and its support requests with a centralized platform, route and delegate requests quickly and easily. Customers can submit their support ticket online or via email and use the portal to view and manage their tickets. Using AwebDesk Help Desk Software, centralize all your customer requests at one place, assign it to different support staff (or let the software do this based on your rules), keep track...
Size: 12.4 MB License: Comercial Price: $149 
Keywords: Awebdesk - Help Desk Software - It Help Desk Software - It Support Software



Web Help Desk 12.0Data Added 1: September 01, 2013   
Web Help Desk. Free Help Desk Software Help Desk Software Helpdesk Software.
Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable. SolarWinds Web Help Desk improves ticket...
Size: 256.4 MB License: Demo 
Keywords: Free Help Desk Software - Help Desk Software - Helpdesk Software - It Asset Management - It Help Desk - Itil - Itil Service Desk - Itsm



Help Desk for IIS 2.1Data Added 1: June 21, 2007   
Help Desk for IIS. Help Desk Helpdesk Support Desk.
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company...
Size: 4.1 MB License: Shareware Price: $199 
Keywords: Help Desk - Helpdesk - Support Desk - Web Based - Web-based - Web-based Help Desk - Web-based Helpdesk



Spiceworks Free IT Management Software 5 3Data Added 1: June 21, 2012   
Spiceworks Free IT Management Software. Active Directory Management Help Desk Software Network Inventory.
Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, network inventory, network monitoring, IT reporting, network configuration management, built-in TFTP server, SNMP v3 management, Active Directory management, Green IT support, SQL server monitoring, warranty renewal tracking, UPS power management, cloud services tracking, and IT community into one...
Size: 29.0 MB License: Freeware 
Keywords: Active Directory Management - Help Desk Software - Network Inventory - Network Management - Network Monitoring - Network Troubleshooting - Pc Power Manager - Rfq Request For Quote - Snmp V3 Tools - Sql Server Monitoring



Mioot Live Chat Software 3.7.4Data Added 1: October 30, 2012   
Mioot Live Chat Software. Chat Software Free Live Chat Software Help Desk Software.
Mioot Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors information in real time and Chat with customers. This software is also bundled with e-mail and phone logging solutions. √ Advantages of Help Desk Software system Live chat software is a new way of communication method along with traditional Email and Telephone support. With Help Desk software...
Size: 1.4 MB License: Demo Price: $9 
Keywords: Chat Software - Free Live Chat Software - Help Desk Software - Live Chat - Live Chat Services - Live Chat Software - Live Help - Live Help Software - Live Support - Live Support Software



Help Desk Premier 4.5Data Added 1: March 27, 2013   
Help Desk Premier. Call Tracking Software Customer Support Software Help Desk Software.
Customers need you. That's why you need Help-Desk-Software! It's no secret: A poor experience with your help desk is a surefire way to send customers running into the arms of your biggest competitor. That's why it's absolutely critical to consistently deliver a first-class support experience, and with Help Desk Premiere by your side, you can do just that. Help Desk Premiere is a multi-faceted, web-based customer service engine. This program will let you and your team stay on top of customer...
Size: 116.8 MB License: Comercial Price: $995 
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NeuQs Help Desk 2.01Data Added 1: May 27, 2013   
NeuQs Help Desk. Call Tracking Help Desk Software It Support Ticket Handling.
Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your...
Size: 218.2 MB License: Shareware Price: $199 
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ProProfs Help Desk Software 1.1Data Added 1: October 14, 2018   
ProProfs Help Desk Software. Bug Tracking Software Customer Support Software Help Desk Customer Service.
A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. Shared inbox feature of ProProfs Help Desk helps agents track emails from a simple e-mail-like interface. Their job becomes easy and hassle-free...
Size: 30.0 MB License: Commercial Price: $49 
Keywords: Bug Tracking Software - Customer Support Software - Help Desk Customer Service - Help Desk Software - Help Desk Ticketing Software - Issue Tracking Software - Service Desk Ticketing System



help desk software - sitehelpdesk 7.2Data Added 1: October 07, 2008   
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. All products ar e100 percent web browser based.
Size: 297.0 KB License: Shareware Price: $800 


CrossTec ResQDesk 3.01.0009Data Added 1: September 17, 2012   
CrossTec ResQDesk. Help Desk Help Desk Software Management.
CrossTec ResQDesk help desk software provides detailed recording and tracking of user help requests. Routing, tracking and resolving technical support issues are very easy with this powerful module. CrossTec ResQDesk is a web-based solution that features advanced implementation of ITIL processes, and is available as a standalone application, as part of a companya€™s overall management suite, or as a plug-in to CrossTec EMS. Simplified HTML based help desk...
Size: 67.2 MB License: Shareware 
Keywords: Help Desk - Help Desk Software - Management - Support - Support Management - Technical Support



Issue Tracker Advanced 1. 7. 2000Data Added 1: July 13, 2012   
Issue Tracking Advanced is a Help Desk software system designed for tracking work orders, tasks, defects, bugs and various other issues. It allows you to manage your customer and project lists, define a scope of work for every project, set start and due date, provide cost estimation, organize issues, tasks, bugs etc into distinct work orders. Workflow process is customised individually for every issue. Every issue can be assigned to a project member responsible for its...
Size: 410.0 KB License: Shareware Price: $50 
Keywords: Bug - Bug Tracker - Help Desk - Help Desk Software - Issue - Issue Tracker



sitewebdesk 7 8Data Added 1: June 15, 2012   
sitewebdesk. Crm Customer Support Help Desk Software.
Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.
Size: 11.0 MB License: Shareware Price: $1600 
Keywords: Crm - Customer Support - Help Desk Software - Helpdesk - Helpdesk Software - Itil - Itsm - Software - Web Based



sitehelpdesk 7.8Data Added 1: November 23, 2012   
sitehelpdesk. Crm Customer Support Help Desk Software.
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. √ User Call Logging and Self Help Internal staff may log support calls directly from a link on your Intranet using...
Size: 10.7 MB License: Demo Price: $800 
Keywords: Crm - Customer Support - Help Desk Software - Helpdesk - Helpdesk Software - Itil - Itsm - Software - Web Based



Skymol Communicator Live Help Software 3.0Data Added 1: May 21, 2010   
Skymol Communicator Live Help Software. Customer Service Software Customer Support Help Desk.
Skymol Communicator is a Software-as-a-Service (SaaS) customer service and live chat, live help system using Voice, Video, Text Chat communication forms through your web site. Skymol offers on-demand live chat software, help desk software for online sales and customer support. Our web-based solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without...
Size: 2.0 KB License: Shareware Price: $34.95 
Keywords: Customer Service Software - Customer Support - Help Desk - Helpdesk Software - Live Help - Live Support - Live Video Chat - Proactive Chat - Real-time Site Monitoring - Voice Chat



LBE Web Helpdesk 4.0.115Data Added 1: June 21, 2007   
LBE Web Helpdesk. Call Tracking Customer Relations Management Customer Service.
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per...
Size: 2.3 MB License: Shareware Price: $950 
Keywords: Call Tracking - Customer Relations Management - Customer Service - Helpdesk - Helpdesk Software - Support - Web Help Desk - Web Help Desk Software - Web Helpdesk - Web Helpdesk Software



Polar Help Desk 5.0Data Added 1: June 02, 2010   
Polar Help Desk. Computer Technical Support Customer Support Software Help Desk.
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures. - Email integration and automation from multiple mailboxes via POP/IMAP. - Easy management unlimited number of customer,...
Size: 16.8 MB License: Trial Price: $150 
Keywords: Computer Technical Support - Customer Support Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Helpdesk System - Online Technical Support - Technical Support - Web Based Help Desk



Polar Help Desk Free 4.1Data Added 1: June 21, 2007   
Polar Help Desk Free. Computer Technical Support Customer Support Software Help Desk.
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source...
Size: 9.5 MB License: Freeware 
Keywords: Computer Technical Support - Customer Support Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Helpdesk System - Online Technical Support - Technical Support - Trouble Ticket



The Help Desk Toolkit 2.5Data Added 1: June 21, 2007   
The Help Desk Toolkit. Computer Help Desk Dms Help Desk Free Help Desk Software.
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies *...
Size: 4.3 MB License: Shareware Price: $199 
Keywords: Computer Help Desk - Dms Help Desk - Free Help Desk Software - Help Desk - Help Desk Application - Help Desk Software - Help+desk+software - It Help Desk Software



Web Tracks 8.0.3Data Added 1: February 28, 2011   
Web Tracks. Asset Management Help Desk Pc Inventory.
Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests. Web Tracks includes a comprehensive Help Desk system. This...
Size: 25.9 MB License: Shareware Price: $345 
Keywords: Asset Management - Help Desk - Pc Inventory - Software Audit



SMP 2011 13. 2. 2006Data Added 1: May 15, 2012   
SMP 2011. Hardware Inventory Help Desk Inventory Management.
SMP is real-time and interactive PC inventory and help desk software for enterprises. SMP enables you to examine your hundreds or thousands of Windows PC's hardware and software automatically, manage risk by checking unauthorized changes, plan for future upgrade, solve technical issues, reduce TCO easily. This version fixes issue on the log sentence concerned with hibernating client PC.
Size: 1.3 MB License: Shareware Price: $250 
Keywords: Hardware Inventory - Help Desk - Inventory Management - It Planning - Pc Asset - Pc Inventory - Risk Management - Software Inventory - System Maintenance - Tco



Web Help Desk Software - Free Ed. (.exe) 10.0.18.3Data Added 1: August 10, 2012   
Web Help Desk Software - Free Ed. (.exe). Free Help Desk Helpdesk.
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features:...
Size: 172.0 MB License: Freeware 
Keywords: Free - Help Desk - Helpdesk - Microsoft - Software - Web Help Desk - Webhelpdesk - Windows



Free Help Desk 2.02Data Added 1: January 02, 2014   
Help Desk Software: a simple yet powerful helpdesk solution. Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package.
Size: 553.0 KB License: Freeware 
Keywords: All The - Basic Tools - Customer - Designed - Desk - Powerful Helpdesk - Softwar - Successful Desk - Support Staff Tracking - Tools Running



Instant Business Network 4.5.24Data Added 1: June 21, 2007   
Instant Business Network. Collaboration Help Desk Instant Messaging.
The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast. Enabling Continuous, Re-Usable, & Measurable Business Value - The Instant Business Network Software is a well balanced software application that caters to a variety of user types. This combined balance of usability, technology, and ease...
Size: 30.5 MB License: Shareware Price: $990 
Keywords: Collaboration - Help Desk - Instant Messaging - Project Management



Web Help Desk 9.2.3.7Data Added 1: June 02, 2012   
Web Help Desk. Automatic Router Intuitive Tracker Route.
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy...
Size: 109.0 MB License: Shareware Price: $144 
Keywords: Automatic Router - Intuitive Tracker - Route - Route Request - Router - Tracker



Jitbit Help Desk 8.5Data Added 1: September 19, 2013   
Jitbit Help Desk. Asp Net Base Desk.
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Why Jitbit Help Desk? * Extremely...
Size: 542.1 KB License: Demo Price: $799 
Keywords: Asp Net - Base - Desk - Help - Hepdesk - Issue - Knowledge - Software - Support - Ticket



Jitbit SaaS Help Desk 3.1.6Data Added 1: June 02, 2014   
Jitbit SaaS Help Desk. Base Desk Help.
Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket software" or "issue tracking software"). Jitbit HelpDesk is a hosted web based help desk app offered using "software as a service" model. No need to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.Tight email-to-ticket integration, Multilingual, File-attachments, Extremely cheap and many other...
Size: 542.0 KB License: Demo Price: $29 
Keywords: Base - Desk - Help - Help Desk - Helpdesk - Hosted - Issue - Knowledge - Saas - Software



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