| | | Akeni Help Desk Assistant Enterprise IM - 1.0 |
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.
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| More on Help Desk |
|  | | Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company... | Size: 4.1 MB License: Shareware Price: $199
Keywords: Help Desk - Helpdesk - Support Desk - Web Based - Web-based - Web-based Help Desk - Web-based Helpdesk |
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|  | | QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties. You don't need to hire a consultant to get a mulituser capable... | Size: 7.1 MB License: Shareware Price: $299
Keywords: Customer Support - Quad Help Desk Pro - Windows Based Customer Support |
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|  | | Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile. Sinergia's business logic is implemented using Windows Workflow Foundation. | Size: 4.4 MB License: Freeware
Keywords: Call Center - Claim - Claim Tracking - Crm - Help Desk - Issue Tracking - Workflow |
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|  | | AwebDesk Help Desk is an IT support software that provides the easiest way to manage customers and its support requests with a centralized platform, route and delegate requests quickly and easily. Customers can submit their support ticket online or via email and use the portal to view and manage their tickets. Using AwebDesk Help Desk Software, centralize all your customer requests at one place, assign it to different support staff (or let the software do this based on your rules), keep track... | Size: 12.4 MB License: Comercial Price: $149
Keywords: Awebdesk - Help Desk Software - It Help Desk Software - It Support Software |
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|  | | Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: A· Problem Management and Incident Management A· Change Management A· Knowledge Management A· Dashboards for real time Tactical Management A· Configuration Management A· Service Level Agreements (SLA`s) A· Asset Management including License Compliance A· 45 Day Unconditional Money Back Guarantee | Size: 129.3 MB License: Shareware Price: $4995
Keywords: Help Desk - Help Desk Software - Helpdesk - Internal Help Desk - It Support - It Support Desk - Support Desk - Tech Support |
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|  | | The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion -... | Size: 172.0 MB License: Shareware Price: $0.01
Keywords: Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Software - Web Help Desk - Webhelpdesk - Windows |
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|  | | Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools,... | Size: 4.0 KB License: Freeware Price: $147
Keywords: Customer Service Software - Help Desk Software - Live Chat Software |
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|  | | Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your... | Size: 218.2 MB License: Shareware Price: $199
Keywords: Call Tracking - Help Desk Software - It Support Ticket Handling - Service Desk Software |
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|  | | Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable. SolarWinds Web Help Desk improves ticket... | Size: 256.4 MB License: Demo
Keywords: Free Help Desk Software - Help Desk Software - Helpdesk Software - It Asset Management - It Help Desk - Itil - Itil Service Desk - Itsm |
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|  | | Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Why Jitbit Help Desk? * Extremely... | Size: 542.1 KB License: Demo Price: $799
Keywords: Asp Net - Base - Desk - Help - Hepdesk - Issue - Knowledge - Software - Support - Ticket |
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|  | | Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket software" or "issue tracking software"). Jitbit HelpDesk is a hosted web based help desk app offered using "software as a service" model. No need to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.Tight email-to-ticket integration, Multilingual, File-attachments, Extremely cheap and many other... | Size: 542.0 KB License: Demo Price: $29
Keywords: Base - Desk - Help - Help Desk - Helpdesk - Hosted - Issue - Knowledge - Saas - Software |
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| | | Help Desk Software: a simple yet powerful helpdesk solution. Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package. | Size: 553.0 KB License: Freeware
Keywords: All The - Basic Tools - Customer - Designed - Desk - Powerful Helpdesk - Softwar - Successful Desk - Support Staff Tracking - Tools Running |
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|  | | AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. T The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email... | Size: 26.2 MB License: Shareware Price: $549
Keywords: Computer Inventory - Customer Support - Help Desk - Support Requests - Web Enabled Help Desk |
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|  | | Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. The user interface has also been updated. | Size: 4.2 MB License: Shareware Price: $169
Keywords: Computer Inventory - Customer Support - Help Desk - It Help Desk |
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|  | | Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how... | Size: 8.4 MB License: Shareware Price: $149
Keywords: Asset - Compliance - Computer - Database - Desk - Hardware - Help - Helpdesk - License - Maintenance |
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|  | | Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how... | Size: 9.4 MB License: Shareware Price: $149
Keywords: Asset - Compliance - Computer - Database - Desk - Hardware - Help - Helpdesk - License - Maintenance |
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|  | | For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the... | Size: 9.3 MB License: Shareware Price: $99
Keywords: Appointment - Calendar - Call Center - Contract - Crm - Crm Software - Customer - Customer Request - Customer Service - Customer Service And Support |
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|  | | CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are... | Size: 28.5 MB License: Shareware Price: $99
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory |
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|  | | Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99.... | Size: 5.0 MB License: Shareware Price: $180
Keywords: Call Center - Call Tracking - Customer Service - Customer Support - Help Desk - Help Desk Software - Help Desk System - Helpdesk - Helpdesk Software - Helpdesk System |
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|  | | The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast. Enabling Continuous, Re-Usable, & Measurable Business Value - The Instant Business Network Software is a well balanced software application that caters to a variety of user types. This combined balance of usability, technology, and ease... | Size: 30.5 MB License: Shareware Price: $990
Keywords: Collaboration - Help Desk - Instant Messaging - Project Management |
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|  | | Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Tight email-to-ticket integration, Multilingual,... | Size: 542.1 KB License: Demo Price: $449
Keywords: Desk - Help - Hepdesk - Issue Tracking - Knowledge Base Support - Ticket - Trouble |
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