help desk

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Akeni Help Desk Assistant Enterprise IM - 1.0

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.





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Rating: 0 Star0 Star0 Star0 Star0 Star
Current Version: 1.0
Release Date: Jul 7, 2005
License: Shareware
Price: $799
Downloads: 351


More on Help Desk
Help Desk for IIS 2.1Data Added 1: June 21, 2007   
Help Desk for IIS. Help Desk Helpdesk Support Desk.
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company...
Size: 4.1 MB License: Shareware Price: $199 
Keywords: Help Desk - Helpdesk - Support Desk - Web Based - Web-based - Web-based Help Desk - Web-based Helpdesk



Polar Help Desk 5.0Data Added 1: June 02, 2010   
Polar Help Desk. Computer Technical Support Customer Support Software Help Desk.
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures. - Email integration and automation from multiple mailboxes via POP/IMAP. - Easy management unlimited number of customer,...
Size: 16.8 MB License: Trial Price: $150 
Keywords: Computer Technical Support - Customer Support Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Helpdesk System - Online Technical Support - Technical Support - Web Based Help Desk



Polar Help Desk Free 4.1Data Added 1: June 21, 2007   
Polar Help Desk Free. Computer Technical Support Customer Support Software Help Desk.
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source...
Size: 9.5 MB License: Freeware 
Keywords: Computer Technical Support - Customer Support Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Helpdesk System - Online Technical Support - Technical Support - Trouble Ticket



QUAD Help Desk Pro Edition 2006 2006Data Added 1: June 21, 2007   
QUAD Help Desk Pro Edition 2006. Customer Support Quad Help Desk Pro Windows Based Customer Support.
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties. You don't need to hire a consultant to get a mulituser capable...
Size: 7.1 MB License: Shareware Price: $299 
Keywords: Customer Support - Quad Help Desk Pro - Windows Based Customer Support



Sinergia Help Desk 0.4.2Data Added 1: May 24, 2007   
Sinergia Help Desk. Call Center Claim Claim Tracking.
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile. Sinergia's business logic is implemented using Windows Workflow Foundation.
Size: 4.4 MB License: Freeware 
Keywords: Call Center - Claim - Claim Tracking - Crm - Help Desk - Issue Tracking - Workflow



The Help Desk Toolkit 2.5Data Added 1: June 21, 2007   
The Help Desk Toolkit. Computer Help Desk Dms Help Desk Free Help Desk Software.
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies *...
Size: 4.3 MB License: Shareware Price: $199 
Keywords: Computer Help Desk - Dms Help Desk - Free Help Desk Software - Help Desk - Help Desk Application - Help Desk Software - Help+desk+software - It Help Desk Software



AwebDesk Help Desk Software 5.1.0Data Added 1: September 27, 2012   
AwebDesk Help Desk Software. Awebdesk Help Desk Software It Help Desk Software.
AwebDesk Help Desk is an IT support software that provides the easiest way to manage customers and its support requests with a centralized platform, route and delegate requests quickly and easily. Customers can submit their support ticket online or via email and use the portal to view and manage their tickets. Using AwebDesk Help Desk Software, centralize all your customer requests at one place, assign it to different support staff (or let the software do this based on your rules), keep track...
Size: 12.4 MB License: Comercial Price: $149 
Keywords: Awebdesk - Help Desk Software - It Help Desk Software - It Support Software



HelpSTAR - Help Desk Software 2009.02Data Added 1: April 13, 2012   
HelpSTAR - Help Desk Software. Help Desk Help Desk Software Helpdesk.
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: A Problem Management and Incident Management A Change Management A Knowledge Management A Dashboards for real time Tactical Management A Configuration Management A Service Level Agreements (SLA`s) A Asset Management including License Compliance A 45 Day Unconditional Money Back Guarantee
Size: 129.3 MB License: Shareware Price: $4995 
Keywords: Help Desk - Help Desk Software - Helpdesk - Internal Help Desk - It Support - It Support Desk - Support Desk - Tech Support



Web Help Desk Software for Windows 10.0.18.3Data Added 1: August 17, 2012   
Web Help Desk Software for Windows. Help Desk Help Desk Software Helpdesk.
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion -...
Size: 172.0 MB License: Shareware Price: $0.01 
Keywords: Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Software - Web Help Desk - Webhelpdesk - Windows



Omnistar Help Desk Software Solution 8 1Data Added 1: April 26, 2012   
Omnistar Help Desk Software Solution. Customer Service Software Help Desk Software Live Chat Software.
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools,...
Size: 4.0 KB License: Freeware Price: $147 
Keywords: Customer Service Software - Help Desk Software - Live Chat Software



Help Desk Premier 4.5Data Added 1: March 27, 2013   
Help Desk Premier. Call Tracking Software Customer Support Software Help Desk Software.
Customers need you. That's why you need Help-Desk-Software! It's no secret: A poor experience with your help desk is a surefire way to send customers running into the arms of your biggest competitor. That's why it's absolutely critical to consistently deliver a first-class support experience, and with Help Desk Premiere by your side, you can do just that. Help Desk Premiere is a multi-faceted, web-based customer service engine. This program will let you and your team stay on top of customer...
Size: 116.8 MB License: Comercial Price: $995 
Keywords: Call Tracking Software - Customer Support Software - Help Desk Software - Helpdesk Software - Issue Tracking Software - Service Desk Software - Ticket Management - Trouble Ticket



NeuQs Help Desk 2.01Data Added 1: May 27, 2013   
NeuQs Help Desk. Call Tracking Help Desk Software It Support Ticket Handling.
Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your...
Size: 218.2 MB License: Shareware Price: $199 
Keywords: Call Tracking - Help Desk Software - It Support Ticket Handling - Service Desk Software



Web Help Desk 12.0Data Added 1: September 01, 2013   
Web Help Desk. Free Help Desk Software Help Desk Software Helpdesk Software.
Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable. SolarWinds Web Help Desk improves ticket...
Size: 256.4 MB License: Demo 
Keywords: Free Help Desk Software - Help Desk Software - Helpdesk Software - It Asset Management - It Help Desk - Itil - Itil Service Desk - Itsm



Jitbit Help Desk 8.5Data Added 1: September 19, 2013   
Jitbit Help Desk. Asp Net Base Desk.
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Why Jitbit Help Desk? * Extremely...
Size: 542.1 KB License: Demo Price: $799 
Keywords: Asp Net - Base - Desk - Help - Hepdesk - Issue - Knowledge - Software - Support - Ticket



Jitbit SaaS Help Desk 3.1.6Data Added 1: June 02, 2014   
Jitbit SaaS Help Desk. Base Desk Help.
Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket software" or "issue tracking software"). Jitbit HelpDesk is a hosted web based help desk app offered using "software as a service" model. No need to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.Tight email-to-ticket integration, Multilingual, File-attachments, Extremely cheap and many other...
Size: 542.0 KB License: Demo Price: $29 
Keywords: Base - Desk - Help - Help Desk - Helpdesk - Hosted - Issue - Knowledge - Saas - Software



Help Desk Software 1.0.0Data Added 1: June 26, 2014   
Help Desk Software. Best Help Desk Software Free Help Desk Software Help Desk Software.
VisborDesk Help Desk software helps you in simplifying your customer support process. Its easy-to-use interface, sleek and simple design gives your agent, a relief to keep focused on customer support. 1. EASILY CONFIGURABLE Spare only few minutesto configure & start immediately. Getting Started is quite an easy with VisborDesk. 2. MULTIPLE SLA PLANS Multiple SLA Plan execution allows you to ensure the timely response to your customers and keep things managed. 3. FREE UPDATES (SaaS...
Size: 170.6 MB License: Shareware Price: $100 
Keywords: Best Help Desk Software - Free Help Desk Software - Help Desk Software - Help Desk Software Review - Help Desk Software Reviews - Online Help Desk Software - Top Help Desk Software - Web Based Help Desk Software - Web Help Desk Software



Skymol Communicator Live Help Software 3.0Data Added 1: May 21, 2010   
Skymol Communicator Live Help Software. Customer Service Software Customer Support Help Desk.
Skymol Communicator is a Software-as-a-Service (SaaS) customer service and live chat, live help system using Voice, Video, Text Chat communication forms through your web site. Skymol offers on-demand live chat software, help desk software for online sales and customer support. Our web-based solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without...
Size: 2.0 KB License: Shareware Price: $34.95 
Keywords: Customer Service Software - Customer Support - Help Desk - Helpdesk Software - Live Help - Live Support - Live Video Chat - Proactive Chat - Real-time Site Monitoring - Voice Chat



Free Help Desk 2.02Data Added 1: January 02, 2014   
Help Desk Software: a simple yet powerful helpdesk solution. Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package.
Size: 553.0 KB License: Freeware 
Keywords: All The - Basic Tools - Customer - Designed - Desk - Powerful Helpdesk - Softwar - Successful Desk - Support Staff Tracking - Tools Running



AccessAble Help Desk Pro Edition 2007Data Added 1: June 21, 2007   
AccessAble Help Desk Pro Edition. Computer Inventory Customer Support Help Desk.
AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. T The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email...
Size: 26.2 MB License: Shareware Price: $549 
Keywords: Computer Inventory - Customer Support - Help Desk - Support Requests - Web Enabled Help Desk



Been There Done That 2006Data Added 1: June 21, 2007   
Been There Done That. Computer Inventory Customer Support Help Desk.
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. The user interface has also been updated.
Size: 4.2 MB License: Shareware Price: $169 
Keywords: Computer Inventory - Customer Support - Help Desk - It Help Desk



Computer Admin Pro 3.72Data Added 1: June 21, 2007   
Computer Admin Pro. Asset Compliance Computer.
Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how...
Size: 8.4 MB License: Shareware Price: $149 
Keywords: Asset - Compliance - Computer - Database - Desk - Hardware - Help - Helpdesk - License - Maintenance



Computer Admin Pro Mac 3.72Data Added 1: June 21, 2007   
Computer Admin Pro Mac. Asset Compliance Computer.
Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how...
Size: 9.4 MB License: Shareware Price: $149 
Keywords: Asset - Compliance - Computer - Database - Desk - Hardware - Help - Helpdesk - License - Maintenance



Easy-CSS 1.01Data Added 1: June 21, 2007   
Easy-CSS. Appointment Calendar Call Center.
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the...
Size: 9.3 MB License: Shareware Price: $99 
Keywords: Appointment - Calendar - Call Center - Contract - Crm - Crm Software - Customer - Customer Request - Customer Service - Customer Service And Support



Freeware HelpDesk CentreDesk Group 3.2.3+Data Added 1: June 21, 2007   
Freeware HelpDesk CentreDesk Group. Call Center Call Centre Centerdesk.
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are...
Size: 28.5 MB License: Shareware Price: $99 
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory



Help Desk-99 4.0.165Data Added 1: June 21, 2007   
Help Desk-99. Call Center Call Tracking Customer Service.
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99....
Size: 5.0 MB License: Shareware Price: $180 
Keywords: Call Center - Call Tracking - Customer Service - Customer Support - Help Desk - Help Desk Software - Help Desk System - Helpdesk - Helpdesk Software - Helpdesk System



Instant Business Network 4.5.24Data Added 1: June 21, 2007   
Instant Business Network. Collaboration Help Desk Instant Messaging.
The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast. Enabling Continuous, Re-Usable, & Measurable Business Value - The Instant Business Network Software is a well balanced software application that caters to a variety of user types. This combined balance of usability, technology, and ease...
Size: 30.5 MB License: Shareware Price: $990 
Keywords: Collaboration - Help Desk - Instant Messaging - Project Management



Jitbit HelpDesk 6.0.6Data Added 1: July 18, 2011   
Jitbit HelpDesk. Desk Help Hepdesk.
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Tight email-to-ticket integration, Multilingual,...
Size: 542.1 KB License: Demo Price: $449 
Keywords: Desk - Help - Hepdesk - Issue Tracking - Knowledge Base Support - Ticket - Trouble



LBE Web Helpdesk 4.0.115Data Added 1: June 21, 2007   
LBE Web Helpdesk. Call Tracking Customer Relations Management Customer Service.
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per...
Size: 2.3 MB License: Shareware Price: $950 
Keywords: Call Tracking - Customer Relations Management - Customer Service - Helpdesk - Helpdesk Software - Support - Web Help Desk - Web Help Desk Software - Web Helpdesk - Web Helpdesk Software



Macros 1.01Data Added 1: May 24, 2007   
Macros. Help Desk Help Desk Software Help Desk Solution.
Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
Size: 951.8 KB License: Shareware Price: $29.95 
Keywords: Help Desk - Help Desk Software - Help Desk Solution - Keyboard Layout - Keyboard Shortcut - Macro - Macros - Type - Web Based Help Desk - Windows Hot Key



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