helpdesk software

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Help Desk-99 - 4.0.165

Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.





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Rating: 0 Star0 Star0 Star0 Star0 Star
Current Version: 4.0.165
Release Date: Jan 10, 2007
License: Shareware
Price: $180
Downloads: 65


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iKode Helpdesk X 3.2Data Added 1: May 21, 2012   
iKode Helpdesk X. Customer Service Software Customer Support Software Email Management Software.
iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service.
Size: 2.8 MB License: Shareware Price: $39.99 
Keywords: Customer Service Software - Customer Support Software - Email Management Software - Help Desk Software - Helpdesk Script - Helpdesk Software - Support Ticket System



LBE Desktop Helpdesk 186Data Added 1: January 29, 2011   
LBE Desktop Helpdesk. Call Center Call Tracking Customer Service.
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Features: * Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. * Sensibly priced:- Many of our customers have told us they looked at...
Size: 4.4 MB License: Shareware Price: $900 
Keywords: Call Center - Call Tracking - Customer Service - Customer Support - Help Desk - Help Desk Software - Help Desk System - Issue Tracking - Problem Resolution



LBE Web Helpdesk 4.0.115Data Added 1: June 21, 2007   
LBE Web Helpdesk. Call Tracking Customer Relations Management Customer Service.
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per...
Size: 2.3 MB License: Shareware Price: $950 
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Jitbit SaaS Help Desk 3.1.6Data Added 1: June 02, 2014   
Jitbit SaaS Help Desk. Base Desk Help.
Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket software" or "issue tracking software"). Jitbit HelpDesk is a hosted web based help desk app offered using "software as a service" model. No need to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.Tight email-to-ticket integration, Multilingual, File-attachments, Extremely cheap and many other...
Size: 542.0 KB License: Demo Price: $29 
Keywords: Base - Desk - Help - Help Desk - Helpdesk - Hosted - Issue - Knowledge - Saas - Software



Web Help Desk 12.0Data Added 1: September 01, 2013   
Web Help Desk. Free Help Desk Software Help Desk Software Helpdesk Software.
Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable. SolarWinds Web Help Desk improves ticket...
Size: 256.4 MB License: Demo 
Keywords: Free Help Desk Software - Help Desk Software - Helpdesk Software - It Asset Management - It Help Desk - Itil - Itil Service Desk - Itsm



Help Desk CentreDesk for Access 6.101Data Added 1: July 02, 2012   
Help Desk CentreDesk for Access. Call Call Log Call Tracker.
HelpDesk software is shared by all members of a support area. The most important being first point of contact for the helpdesk; (the staff that receive job requests for later resolution), where accuracy and appropriate decision making must be quick and efficient. Helpdesk software generally provides a common database that is used by support staff to provide professional and prompt service. Information can be collected, shared and used to assist in the resolution of support...
Size: 20.0 KB License: Freeware 
Keywords: Call - Call Log - Call Tracker - Log - Log Call - Track



Webuzo for ExoPHPDesk 1. 2. 2001Data Added 1: April 06, 2012   
Webuzo for ExoPHPDesk. Exophpdesk Webuzo .
ExoPHPDesk is a free php helpdesk software. It is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one.
Size: 280.1 MB License: Shareware Price: $25 
Keywords: Exophpdesk - Webuzo



SupportCenter 1.0Data Added 1: May 24, 2007   
SupportCenter. Customer Support Helpdesk Software Mail Handling.
SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. Main features are: - very fast User Interface (transmitted are just data by Ajax...
Size: 3.8 MB License: Shareware Price: $199 
Keywords: Customer Support - Helpdesk Software - Mail Handling - Support Software - Trouble Ticket Software



DNA Helpdesk 2Data Added 1: June 21, 2007   
DNA Helpdesk. Active Directory Dna Helpdesk.
Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise. Ensure compliance with corporate configuration standards using the...
Size: 49.2 KB License: Shareware Price: $1600 
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Templates for Secretary Helpdesk texts 1.00Data Added 1: June 02, 2012   
Templates for Secretary Helpdesk texts. Customer Support E-mail Support Helpdesk.
Employ Microsoft Outlook as powerful Helpdesk-solution for customer enquiry at Offices + assistants. This additional software supports you when you at the keeping + start of the Secretary text modules for your helpdesk. One receives a preset folder structure with the typical topics that happen in customer enquiry Offices + assistants, together with suggestions for boilerplates which often can be sorted into these segments. The Secretary text phrases allow a multi-user network so that with a...
Size: 246.0 KB License: Freeware 
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Templates for Hotel Helpdesk texts 1.00Data Added 1: May 28, 2012   
Templates for Hotel Helpdesk texts. Customer Support E-mail Support Helpdesk.
Try Microsoft's Outlook as powerful Helpdesk solution for customer enquiry to Hotel- / Pensions. One receives a specified structure with the typical topics which turn up in customer enquiry Hotel- / Pensions, together with suggestions for boilerplates which normally can be expected in these helpdesk areas. The Add-in for the Reply-Butler supports you when you with construction / administration of the Hotel-text modules for the helpdesk. All text ideas already have bilingual headlines / were...
Size: 245.0 KB License: Freeware 
Keywords: Customer Support - E-mail Support - Helpdesk - Helpdesk Software - Hotel Textmodules - Microsoft Outlook - Text Modules



Templates for Fashion Helpdesk texts 1.00Data Added 1: September 06, 2012   
Templates for Fashion Helpdesk texts. Customer Support E-mail Support Fashion Textmodules.
Employ MS-Outlook as Helpdesk solution for customer enquiry at Mode- + Fashion companies. You will get a predefined organisational structure with the usual questions which turn up in customer enquiry Mode- + Fashion companies, accompanied by starting points for text modules that often can be sorted into these areas. All templates for text modules already have bilingual headlines + were marked with icons to find them easily. This folder structure will be used in MS-Outlook with the software...
Size: 246.0 KB License: Freeware 
Keywords: Customer Support - E-mail Support - Fashion Textmodules - Helpdesk - Helpdesk Software - Microsoft Outlook - Text Modules



ieSupportManager 1.63Data Added 1: June 21, 2007   
ieSupportManager. Clipper Crm Customer Support.
ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff...
Size: 15.4 MB License: Shareware Price: $630 
Keywords: Clipper - Crm - Customer Support - Dublin - Evaluation - Free Download - Help Desk - Help-desk - Helpdesk - Ireland



rapidHELP 2.1Data Added 1: May 24, 2007   
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you...
Size: 45.0 MB License: Demo 
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Skymol Communicator Live Help Software 3.0Data Added 1: May 21, 2010   
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Skymol Communicator is a Software-as-a-Service (SaaS) customer service and live chat, live help system using Voice, Video, Text Chat communication forms through your web site. Skymol offers on-demand live chat software, help desk software for online sales and customer support. Our web-based solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without...
Size: 2.0 KB License: Shareware Price: $34.95 
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sitehelpdesk 7.8Data Added 1: November 23, 2012   
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Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. √ User Call Logging and Self Help Internal staff may log support calls directly from a link on your Intranet using...
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HelpDesk CentreDesk Repair 6.101Data Added 1: September 25, 2012   
HelpDesk CentreDesk Repair. Call Center Call Centre Centerdesk.
CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are...
Size: 5.4 MB License: Freeware 
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory



Web Help Desk Software for Windows 10.0.18.3Data Added 1: August 17, 2012   
Web Help Desk Software for Windows. Help Desk Help Desk Software Helpdesk.
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion -...
Size: 172.0 MB License: Shareware Price: $0.01 
Keywords: Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Software - Web Help Desk - Webhelpdesk - Windows



Jitbit Help Desk 8.5Data Added 1: September 19, 2013   
Jitbit Help Desk. Asp Net Base Desk.
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Why Jitbit Help Desk? * Extremely...
Size: 542.1 KB License: Demo Price: $799 
Keywords: Asp Net - Base - Desk - Help - Hepdesk - Issue - Knowledge - Software - Support - Ticket



HarePoint HelpDesk for SharePoint 15.5.0.4Data Added 1: May 30, 2015   
HarePoint HelpDesk for SharePoint. Helpdesk For Sharepoint Microsoft Sharepoint Helpdesk Sharepoint 2010 Service Desk.
HarePoint HelpDesk for SharePoint allows to build a helpdesk system in Microsoft SharePoint 2013, 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization. The major feature of the product is easy and rapid deployment and immediate availability. A deployed HarePoint HelpDesk provides a special helpdesk website template, which can be used to create...
Size: 49.6 MB License: Shareware Price: $1299 
Keywords: Helpdesk For Sharepoint - Microsoft Sharepoint Helpdesk - Sharepoint 2010 Service Desk - Sharepoint 2013 Help Desk - Sharepoint Ticket System - Sp2010 Help Desk - Sp2013 Helpdesk Software



DataTrack System 2.5.2647Data Added 1: June 21, 2007   
DataTrack System. Call Center Customer Support Defect Tracking.
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking,...
Size: 12.7 MB License: Shareware Price: $349.99 
Keywords: Call Center - Customer Support - Defect Tracking - Help Desk Software - Helpdesk - Helpdesk Software - Issue Tracking - Support Management - Trouble Ticket - Work Order Management



Freeware HelpDesk CentreDesk Group 3.2.3+Data Added 1: June 21, 2007   
Freeware HelpDesk CentreDesk Group. Call Center Call Centre Centerdesk.
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are...
Size: 28.5 MB License: Shareware Price: $99 
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory



Adventnet ManageEngine ServiceDesk Plus 6Data Added 1: June 21, 2007   
Adventnet ManageEngine ServiceDesk Plus. Asset Management Contract Management Help Desk.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit...
Size: 33.1 MB License: Freeware 
Keywords: Asset Management - Contract Management - Help Desk - Helpdesk Software - Inventory Management - Knowledge Base - Purchase Order Management - Service Desk - Sla Management - Trouble Ticketing



FullRemoteDisplay 1.32.1Data Added 1: May 24, 2007   
FullRemoteDisplay. Remote Display Remote Helpdesk Remote Monitor.
fullremotedisplay is an easy to use remote control software,only one exemodule,both server and client. FullRemoteDisplay allows the user to control any computer via internet or intranet. Now many people have more than one computer. Imagine, you can sit at the same place and control your computers anywhere. You can help your client to solve problems on their computers. Also,You can do a remote watching software by the development kit, as school, You can know all of you student what they...
Size: 956.0 KB License: Shareware Price: $20 
Keywords: Remote Display - Remote Helpdesk - Remote Monitor



ManageEngine ServiceDesk Plus 7.5Data Added 1: April 23, 2009   
ManageEngine ServiceDesk Plus. Asset Management Contract Management Help Desk.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk...
Size: 43.0 MB License: Freeware 
Keywords: Asset Management - Contract Management - Help Desk - Helpdesk Software - Inventory Management - Itil - Itil Help Desk - Knowledge Base - Purchase Order Management - Service Desk



sitewebdesk 7 8Data Added 1: June 15, 2012   
sitewebdesk. Crm Customer Support Help Desk Software.
Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.
Size: 11.0 MB License: Shareware Price: $1600 
Keywords: Crm - Customer Support - Help Desk Software - Helpdesk - Helpdesk Software - Itil - Itsm - Software - Web Based



Web Help Desk Software - Free Ed. (.exe) 10.0.18.3Data Added 1: August 10, 2012   
Web Help Desk Software - Free Ed. (.exe). Free Help Desk Helpdesk.
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features:...
Size: 172.0 MB License: Freeware 
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IBN Web Project Management Software 4. 7. 1954Data Added 1: April 14, 2012   
IBN Web Project Management Software. Bug Tracker Helpdesk Software Issues Tracker.
Web Based Collaborative Intranet and Extranet Busineess Portal for Sharing Information and Files and Secure Communication. IBN includes a wide range of powerful project management collaborative tools: manage projects, upload files, follow the discussions, share a common calendar, and collaborate easier to ensure project success, MS Project Sync & MS Project Import/Export tools. IBN is also enabled with Issues Tracking and HelpDesk tools and Incorpoated Secure Instant Messenger, e-mail and IBN...
Size: 30.8 MB License: Shareware Price: $97 
Keywords: Bug Tracker - Helpdesk Software - Issues Tracker - Project Collaboration - Project Managament Software - Project Time Tracking Software - Task Managements Software - Web Based Project Management



Open-N :Open Mozilla packaging & support 1.0rc2Data Added 1: September 02, 2013   
Open-N is a project to repackage Mozilla and provide support for end-users who do not fall under the Mozilla teams support of developers and testers. Support will be free (as in beer) community based utilizing an Open Source helpdesk software.
Size: 38.5 MB License: Freeware 
Keywords: Based - Community - Developers - Helpdesk - Software - Source - Support - Teams - Testers - Utilizing



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