helpdesk

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EasyDesk helpdesk - 1.2.3

EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0





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Rating: 0 Star0 Star0 Star0 Star0 Star
Current Version: 1.2.3
Release Date: Jan 10, 2007
License: Shareware
Price: $49
Downloads: 719


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Razor helpdesk 3U 3.1.10Data Added 1: June 21, 2007   
Razor helpdesk 3U. Crm Customer Support Helpdesk.
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to...
Size: 10.3 MB License: Freeware 
Keywords: Crm - Customer Support - Helpdesk - Razordesk - Support - Technical Support - Ticketing System - Trouble Ticket



StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0Data Added 1: June 21, 2007   
StromaSoft CRM Customer Service Helpdesk - Outlook Edition. Call Center Call Logging Crm.
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in...
Size: 14.3 MB License: Shareware Price: $199 
Keywords: Call Center - Call Logging - Crm - Customer Relationship Managements - Ecrm - Help Desk - Helpdesk - Incidents - Instant Messaging - Newsletter



Cerberus Helpdesk 2.4.0Data Added 1: May 24, 2007   
Cerberus Helpdesk. Helpdesk Email Management .
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more.
Size: 3.7 MB License: Shareware Price: $199 
Keywords: Helpdesk Email Management



Remote Helpdesk 7.5Data Added 1: August 09, 2007   
Remote Helpdesk. Helpdesk Pc Anywhere Pc Remote Control.
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file transfer, audio chat, remote reboot, macro functions, display remote system information, send messages to...
Size: 2.7 MB License: Shareware Price: $395 
Keywords: Helpdesk - Pc Anywhere - Pc Remote Control - Remote - Remote Control - Remote Control Software - Remote Helpdesk - Support - Terminal Server - Transfer Files



DNA Helpdesk 2Data Added 1: June 21, 2007   
DNA Helpdesk. Active Directory Dna Helpdesk.
Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise. Ensure compliance with corporate configuration standards using the...
Size: 49.2 KB License: Shareware Price: $1600 
Keywords: Active Directory - Dna - Helpdesk - Helpdesk Software - Netsupport - Web Based



Public Folder HelpDesk for Outlook 9.2.5Data Added 1: October 03, 2007   
Public Folder HelpDesk for Outlook. Call Center Computer Support Customer Support.
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge...
Size: 6.8 MB License: Shareware Price: 500EUR 
Keywords: Call Center - Computer Support - Customer Support - Essential Statistics - Group Support - Help Desk Management - Help Desk Software - Help Desk Solution - Help Statistics - Helpdesk



Team HelpDesk for Outlook & SharePoint 2.1Data Added 1: April 11, 2011   
Team HelpDesk for Outlook & SharePoint. Crm Customer Service Email Monitoring.
Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically process incoming support request emails, assign relevant technicians, enforce service level, set due date and send automated notifications, to cut the overhead of manual tasks significantly while...
Size: 43.7 MB License: Shareware Price: $2000 
Keywords: Crm - Customer Service - Email Monitoring - Escalation - Helpdesk - Issue Tracking - Service Desk - Service Level Agreements - Sms - Trouble Tickets



Team HelpDesk for Outlook 6.2Data Added 1: April 11, 2011   
Team HelpDesk for Outlook. Crm Customer Service Email Monitoring.
An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically process incoming support request emails, assign relevant technicians, enforce service level, set due date and send automated notifications, to cut the overhead of manual tasks significantly while making...
Size: 53.8 MB License: Shareware Price: $1500 
Keywords: Crm - Customer Service - Email Monitoring - Escalation - Helpdesk - Issue Tracking - Service Desk - Service Level Agreements - Trouble Tickets



iKode Helpdesk X 3.2Data Added 1: May 21, 2012   
iKode Helpdesk X. Customer Service Software Customer Support Software Email Management Software.
iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service.
Size: 2.8 MB License: Shareware Price: $39.99 
Keywords: Customer Service Software - Customer Support Software - Email Management Software - Help Desk Software - Helpdesk Script - Helpdesk Software - Support Ticket System



HelpDesk 7.0.3Data Added 1: May 05, 2012   
HelpDesk. Assign Customer Customer Service.
Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. A customer submits a ticket (an "issue") to Jitbit Help-Desk web-application (using the web-interface or by sending an email to "email;)....
Size: 2.7 MB License: Shareware Price: $299 
Keywords: Assign - Customer - Customer Service - Email Notification - Helpdesk - Helpdesk Utility



HelpDesk lite 2 1Data Added 1: June 23, 2012   
HelpDesk lite. Domino Help Desk Helpdesk.
HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, automatic notifications, sort, search through, and more. HelpDesk lite is opensource software released under GNU General Public License. The are a...
Size: 318.0 KB License: Shareware Price: $150 
Keywords: Domino - Help Desk - Helpdesk - Lotus - Lotus Domino - Lotus Notes - Service Desk - Servicedesk



HelpDesk OSP, for Outlook and SharePoint 3Data Added 1: August 04, 2012   
HelpDesk OSP, for Outlook and SharePoint. Customer Support Helpdesk Based On Outlook Sharepoint Helpdesk Integrates Wit.
HelpDesk OSP connects Outlook to any SharePoint site and takes advantage of the best of both Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a...
Size: 8.9 MB License: Shareware Price: $2200 
Keywords: Customer Support - Helpdesk Based On Outlook Sharepoint - Helpdesk Integrates Wit - Helpdesk Tool For Sharepoint Amp - Issue Handling - Issue Tracking - Outlook - Sharepoint Based Helpdesk - Support Handling - User Support



LANDPARK HELPDESK 3.8.AData Added 1: September 12, 2012   
LANDPARK HELPDESK. Free Inventory Tracking Software Helpdesk Inventory Tracking Software.
LandPark Helpdesk helps you achieve optimal technical support. Increase responsiveness by establishing your Helpdesk team. Incident resolution management extended more widely to the entire infrastructure of your company (purchase requests, consumables non-IT items, etc ...). Choose the helpdesk tool that is tailored to your needs with a rapid, low-cost implementation: Requests directly made by users / Requests made on behalf of users / Requests made by email / Automated scheduling / List of...
Size: 42.4 MB License: Shareware Price: $2911 
Keywords: Free Inventory Tracking Software - Helpdesk - Inventory Tracking Software - Issue Tracking - It Asset Management



Personal HelpDesk for Outlook 5.0Data Added 1: July 21, 2012   
Personal HelpDesk for Outlook. Crm Customer Service Email Monitoring.
An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set due date and send automated notifications, to cut the overhead of manual tasks significantly while making it easier for team to work flexibly. The inbuilt knowledge base besides acting as an effective...
Size: 22.5 MB License: Shareware Price: $200 
Keywords: Crm - Customer Service - Email Monitoring - Escalation - Helpdesk - Issue Tracking - Itil - Service Desk - Service Level Agreements - Skype



HelpDesk CentreDesk Repair 6.101Data Added 1: September 25, 2012   
HelpDesk CentreDesk Repair. Call Center Call Centre Centerdesk.
CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are...
Size: 5.4 MB License: Freeware 
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory



Ezidoits Helpdesk 4. 1. 2002Data Added 1: September 27, 2012   
Ezidoits Helpdesk. Advice Assistance Email.
Ezidoits Helpdesk gives you real-time access to our Help Desk, and our trained, friendly and efficient staff. Should you have a query - whether to do with Ezidoits as an application, or in a wider computer-usage sense - this module has a Helpdesk enquiry section where you can speak to our staff, as well as a reference section for "Frequently Asked Questions". This allows you to browse through queries others have made, in case your query has already been asked and answered. ( It may be that...
Size: 558.0 KB License: Shareware Price: $26 
Keywords: Advice - Assistance - Email - Help - Helpdesk - Instant - Messenger - Online - Search



Templates for Secretary Helpdesk texts 1.00Data Added 1: June 02, 2012   
Templates for Secretary Helpdesk texts. Customer Support E-mail Support Helpdesk.
Employ Microsoft Outlook as powerful Helpdesk-solution for customer enquiry at Offices + assistants. This additional software supports you when you at the keeping + start of the Secretary text modules for your helpdesk. One receives a preset folder structure with the typical topics that happen in customer enquiry Offices + assistants, together with suggestions for boilerplates which often can be sorted into these segments. The Secretary text phrases allow a multi-user network so that with a...
Size: 246.0 KB License: Freeware 
Keywords: Customer Support - E-mail Support - Helpdesk - Helpdesk Software - Microsoft Outlook - Secretary Textmodules - Text Modules



Templates for Hotel Helpdesk texts 1.00Data Added 1: May 28, 2012   
Templates for Hotel Helpdesk texts. Customer Support E-mail Support Helpdesk.
Try Microsoft's Outlook as powerful Helpdesk solution for customer enquiry to Hotel- / Pensions. One receives a specified structure with the typical topics which turn up in customer enquiry Hotel- / Pensions, together with suggestions for boilerplates which normally can be expected in these helpdesk areas. The Add-in for the Reply-Butler supports you when you with construction / administration of the Hotel-text modules for the helpdesk. All text ideas already have bilingual headlines / were...
Size: 245.0 KB License: Freeware 
Keywords: Customer Support - E-mail Support - Helpdesk - Helpdesk Software - Hotel Textmodules - Microsoft Outlook - Text Modules



Templates for Fashion Helpdesk texts 1.00Data Added 1: September 06, 2012   
Templates for Fashion Helpdesk texts. Customer Support E-mail Support Fashion Textmodules.
Employ MS-Outlook as Helpdesk solution for customer enquiry at Mode- + Fashion companies. You will get a predefined organisational structure with the usual questions which turn up in customer enquiry Mode- + Fashion companies, accompanied by starting points for text modules that often can be sorted into these areas. All templates for text modules already have bilingual headlines + were marked with icons to find them easily. This folder structure will be used in MS-Outlook with the software...
Size: 246.0 KB License: Freeware 
Keywords: Customer Support - E-mail Support - Fashion Textmodules - Helpdesk - Helpdesk Software - Microsoft Outlook - Text Modules



ActiveXperts Helpdesk System 2.0Data Added 1: May 25, 2012   
ActiveXperts Helpdesk System. Change Foundation Help Desk.
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the responses to customers Keep calls organized by the use of...
Size: 4.3 MB License: Shareware Price: $1195 
Keywords: Change - Foundation - Help Desk - Helpdesk - Incident - Itil - Itsmf - Management - Problem - Servicdesk



Cerberus Helpdesk for linux 5.6.2Data Added 1: August 13, 2013   
Cerberus Helpdesk is an email response system built to diminish the need for redundant, time-consuming human interaction with your customers. The system is built to allow your support/sales/billing/etc. department to react quickly to inbound customer email inquiries. Cerberus Helpdesk was written originally as a trouble ticket system. Here are some key features of "Cerberus Helpdesk": Fetch & Retrieve: ?A Teach Cerberus to provide the best solutions...
Size: 9.0 MB License: Shareware Price: $86.5 
Keywords: Built - Cerberus - Contracts - Department - Email - Helpdesk - Hours - Issues - Level - Response



Helpdesk Web Interface 0.97rc2Data Added 1: January 14, 2014   
Helpdesk Web Interface is a semi-automated application managing helpdesk ticket entries. It has the capability to directly access and manage incoming as well as outgoing email. Management is done via the web. Uses MySQL & C on UNIX.
Size: 235.5 KB License: Freeware 
Keywords: Access - Application - Capability - Directly - Email - Entries - Helpdesk - Incoming - Interface - Manage



django-helpdesk 0.1.6.BetaData Added 1: September 04, 2013   
django-helpdesk was formerly known as Jutda Helpdesk, named after the company who originally created it. As of January 2011 the name has been changed to reflect what it really is: a Django-powered ticket tracker with contributors reaching far beyond Jutda.
Size: 563.2 KB License: Freeware 
Keywords: Changed - Company - Contributors - Created - Djangohelpdesk - Djangopowered - Helpdesk - January - Jutda - Named



HarePoint HelpDesk for SharePoint 15.5.0.4Data Added 1: May 30, 2015   
HarePoint HelpDesk for SharePoint. Helpdesk For Sharepoint Microsoft Sharepoint Helpdesk Sharepoint 2010 Service Desk.
HarePoint HelpDesk for SharePoint allows to build a helpdesk system in Microsoft SharePoint 2013, 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization. The major feature of the product is easy and rapid deployment and immediate availability. A deployed HarePoint HelpDesk provides a special helpdesk website template, which can be used to create...
Size: 49.6 MB License: Shareware Price: $1299 
Keywords: Helpdesk For Sharepoint - Microsoft Sharepoint Helpdesk - Sharepoint 2010 Service Desk - Sharepoint 2013 Help Desk - Sharepoint Ticket System - Sp2010 Help Desk - Sp2013 Helpdesk Software



Active Web Helpdesk 2Data Added 1: June 21, 2007   
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requires Customer registration and email confirmation Define unlimited depth and number of categories Add unlimited Helpdesk...
Size: 520.0 KB License: Shareware Price: $749 
Keywords: Awh



Freeware HelpDesk CentreDesk Group 3.2.3+Data Added 1: June 21, 2007   
Freeware HelpDesk CentreDesk Group. Call Center Call Centre Centerdesk.
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are...
Size: 28.5 MB License: Shareware Price: $99 
Keywords: Call Center - Call Centre - Centerdesk - Centredesk - Freeware - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Inventory



Help Desk-99 4.0.165Data Added 1: June 21, 2007   
Help Desk-99. Call Center Call Tracking Customer Service.
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99....
Size: 5.0 MB License: Shareware Price: $180 
Keywords: Call Center - Call Tracking - Customer Service - Customer Support - Help Desk - Help Desk Software - Help Desk System - Helpdesk - Helpdesk Software - Helpdesk System



ieSupportManager 1.63Data Added 1: June 21, 2007   
ieSupportManager. Clipper Crm Customer Support.
ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff...
Size: 15.4 MB License: Shareware Price: $630 
Keywords: Clipper - Crm - Customer Support - Dublin - Evaluation - Free Download - Help Desk - Help-desk - Helpdesk - Ireland



Jitbit HelpDesk 6.0.6Data Added 1: July 18, 2011   
Jitbit HelpDesk. Desk Help Hepdesk.
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Tight email-to-ticket integration, Multilingual,...
Size: 542.1 KB License: Demo Price: $449 
Keywords: Desk - Help - Hepdesk - Issue Tracking - Knowledge Base Support - Ticket - Trouble



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