Business / Helpdesk & Remote PC

ProProfs Help Desk Software - 1.1

Happier customers are the result of faster ticket resolution and timely responses. ProProfs Customer Support Software helps agents track user requests to resolve customer-care-related issues effectively.





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Current Version: 1.1
Release Date: Jul 26, 2018
License: Commercial
Price: $49
Downloads: 2277


Software Description:
A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. Shared inbox feature of ProProfs Help Desk helps agents track emails from a simple e-mail-like interface. Their job becomes easy and hassle-free with no long cc emails. Agents can send canned responses and rule-based automated messages to customers, once a ticket is created, updated, assigned, and resolved. ProProfs Help Desk is a user-friendly customer service tool. With the simple issue tracking software, agents can easily track customer issues and requests in one place. No request or issue can, thus, be missed, left unattended or, unresolved. Customer success managers, help desk managers, and agents need a help desk ticketing software to effectively manage customer support queries and requests.
Software Requirements:
No specific requirements

This software is designed to run on the following operating systems:
WinVista, WinServer, WinOther, WinMobile, Windows XP, Windows 98, Windows 2000, Win7 x64, Win7 x32, Pocket PC, Mac OS X, Linux, Handheld/Mobile Other, BlackBerry, Android

ProProfs Help Desk Software Keywords:
Help Desk Software Issue Tracking Software Customer Support Software Bug Tracking Software Help desk ticketing software service desk ticketing system help desk customer service

Download Link of ProProfs Help Desk Software 1.1:

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